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    Create automated email drip campaigns.

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    From our blog


    A guide for Email Automation and Marketing Automation
    Email Automation and Marketing Automation: A Complete Guide
    Customer Service Experience for Small Business Owners
    Customer Service Experience: A Guide for Small Business Owners
    Marketing Funnel: What is a marketing funnel
    What is a Marketing Funnel and how can it grow your business?
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Here's what's next for your Helpmonks account

Here's what's next for your Helpmonks account

Over six years ago, we started Helpmonks with the vision to create an email management platform that is easy to use and affordable for all businesses. Today, over 2,000 companies worldwide are using Helpmonks daily to collaborate on their emails with team members. One thing that has always set

Powerful new features for email marketing now available

Powerful new features for email marketing now available

Many customers have taken to our Email Marketing Platform in Helpmonks, especially as all the tools for doing so are freely available. If you haven't explored the "Engage" section in your Helpmonks account, please take a moment to do so now. "Engage" covers Live Chat and Email Campaigns. You can

Your Definitive Guide to a Successful Marketing Technology Stack

Your Definitive Guide to a Successful Marketing Technology Stack

Keeping abreast of what to include in your marketing technology stack can be distracting and time-consuming. This guide has everything you need to get ahead.

5 awesome ideas to add to your customer engagement strategy

5 awesome ideas to add to your customer engagement strategy

No matter how strong your customer engagement strategy is, it can always benefit from additional techniques! Here are some effective ideas to implement now.

Helpmonks in Q1 of 2021: What a start

Helpmonks in Q1 of 2021: What a start

Following the Live Chat tool and the Email Marketing Platform release in December 2020, we started 2021 enthusiastically to keep the momentum going. JanuaryJanuary saw us moving to a new platform for our RoadMap. While the Trello RoadMap served us well for over five years, it was time for something

12 best ways to build your email list and grow your business

12 best ways to build your email list and grow your business

Building and maintaining a quality email list is the foundation for any successful business. The most significant benefit that email marketing offers is that the leads you have in your distribution lists are already warm. They are already your targeted audience and interested in your products and what you have

How to streamline operations for customer service can transform your business

How to streamline operations for customer service can transform your business

Whether it's marketing, customer service, client onboarding, accounting, staff training, or something else, systemizing your operations is a big step, which can transform the way you work. If you have ever wanted to streamline operations while minimizing errors, then you're in the right place. What is systemizing?In any business,

A Shared Inbox To Satisfy All Your Customer Service Needs

A Shared Inbox To Satisfy All Your Customer Service Needs

Did you know that email is the most popular customer service channel among consumers when communicating with you? 62% of consumers use email, while 47% use live chat, and 41% speak in person. Suppose you run a small business and you’re looking for a shared inbox solution. In

New in Helpmonks: Email Automation

New in Helpmonks: Email Automation

Following our Live-Chat and Email Marketing Platform release, we are incredibly excited to announce the immediate availability of Email Automation. Email Automations are extremely powerful and your secret sauce for customer success with marketing emails. You can use the Helpmonks Email Automation to, e.g., create a welcome

What Is a Marketing Funnel and How Can It Grow Your Business?

What Is a Marketing Funnel and How Can It Grow Your Business?

If your team doesn’t have a marketing funnel, they are less likely to convert leads into sales. Fewer sales mean less money for your business’ profits. If you want to avoid this statistic and turn your prospects into long-term customers, you need to invest in a marketing

The best email marketing strategies to try in 2021

The best email marketing strategies to try in 2021

As the email landscape continues to grow, there are now more ways than ever to use email marketing to capture, nurture, and grow your subscribers. We are currently in the midst of an economic recovery. Studies predict that a spending boom is on the way. In January alone, retail

Customer Service Experience: A Guide for Small Business Owners

Customer Service Experience: A Guide for Small Business Owners

84% of customers agree that customer service is one of the most important factors that they take into consideration when they’re deciding whether or not to buy from a company. Alone, this proves just how impactful and important customer service experience is to today’s customers. That&

How to recover from your email marketing blunders

How to recover from your email marketing blunders

We all know the feeling, the fear of clicking on that send button. The truth is, we are only human, and we can only check so much before a mistake happens. Whether it’s an ongoing email campaign, a one-time send, or merely an informative email for your subscribers

Email Automation and Marketing Automation: A Complete Guide

Email Automation and Marketing Automation: A Complete Guide

Did you know that the average open rate for an email is about 25%? This means only a fourth of emails are getting looked at. Hence, this means that even fewer are actually being read. It’s no wonder why so many companies and businesses have given up

How to boost conversion rate with Live-Chat

How to boost conversion rate with Live-Chat

Many organizations have discovered that they need to provide an easy way for customers to connect with them. Apart from email, live chat is an essential ingredient for a business’s success and growth. Offering direct live-chat support provides enormous benefits over the usual method of traditional customer service.

How to write an engaging email subject line

How to write an engaging email subject line

Email open rates are perhaps the most widely recognized email marketing metrics out there. 1 in 3 people open up emails purely based on what is in the subject line. Crafting the perfect email subject line can be daunting, and the last thing you want to do is

22 of the best email subject lines for your email newsletter

22 of the best email subject lines for your email newsletter

Are you struggling with ideas for your next email subject line or blog post? We get it – It can be hard to know what to say in the space of fewer than 15 words, especially if you can’t think of a way to condense your email into

7 Cognitive Psychology Hacks for a Winning Email Marketing Script Writing

7 Cognitive Psychology Hacks for a Winning Email Marketing Script Writing

Email marketing is an important segment of your digital marketing strategy. Big and small businesses use it to communicate with customers and send the right messages at the right moments. Email marketing helps to acquire new customers, increase sales, and advertise new products, services, or events. But, none of this

10 Reasons why email marketing is the best channel for your business

10 Reasons why email marketing is the best channel for your business

Getting your products and services heard is hard – Industries are so saturated these days. Even the most modest sales targets are missed. Marketing is all about getting your products to the right people through market research, product placement, and marketing channels. We have good reason to believe the quickest

What is Email Marketing and How Does it Work?

What is Email Marketing and How Does it Work?

Email marketing uses email to promote products or services while developing relationships with potential customers or clients. Read about the perks of email marketing, methods to do it right, and how it compares to other marketing forms. Key Takeaways Email marketing is one of the most cost-effective ways to spread

The easy way to do email marketing: A guide for segmenting your mailing list

The easy way to do email marketing: A guide for segmenting your mailing list

Email marketing is one of the best-marketing strategy for ROI and customer engagement. It is estimated that there are more than 3.9 billion active email accounts – That’s more than half of the population! It’s trivial to add a sign-up option for your email newsletter on

Has productivity improved this year? 2020 working roundup

Has productivity improved this year? 2020 working roundup

Well, we made it into 2021! No one could have imagined the rollercoaster of a year we have been through, but it’s over now, onwards and upwards into 2021.  One thing we have all probably struggled with from time to time this year is staying productive, but how

The power of using email campaigns to drive customer engagement

The power of using email campaigns to drive customer engagement

We always go by the saying, “sending the right things, to the right people, at the right time.” It’s a fair statement, though, because without the right timing, your customers may never feel like their interest in your product/service is being appreciated. What are email campaigns? An email

New in Helpmonks: Live-Chat & Email Marketing Platform

New in Helpmonks: Live-Chat & Email Marketing Platform

Helpmonks Engage – the Email Marketing Platform – consisting of a Live-Chat and an Email Campaign tool, is now available. With Live-Chat, you have the option to solve customer requests in real-time on any site, while the Email Campaign tool enables you to send out newsletters or even automated follow-ups.

How to write the perfect customer service email template

How to write the perfect customer service email template

Customer service is what makes or breaks a company’s reputation, and if you don’t know how to deliver excellent customer service via email, you might want to get started on learning how to now. Did you know, after a single negative experience, more than half (51 percent)

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10 reasons why Email Marketing works
What Is a Marketing Funnel?
How to boost conversion rate with Live Chat
Customer Service Experience: A Guide for Small Business Owners
How to choose a shared inbox for your team?

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