The Top 10 HubSpot Alternatives for 2026
Looking to move on from HubSpot? Here are the 10 best alternatives in 2026, covering shared inboxes, CRMs, and customer support platforms for teams of every size.
Helpmonks Blog
Guides, updates, and tactics for faster customer collaboration.
email management
Introducing Typerelay: Modern, Cross-Platform Text Expansion for Teams and Builders
Between customer emails, repetitive support replies, complex technical commands, and AI prompting, most of us re-type the exact same text dozens of times every day. Typerelay brings text expansion into a unified, privacy-first workflow across macOS, Windows, and Linux
What Is a Customer Service Knowledge Base?
A customer service knowledge base helps customers solve problems without waiting on support. Here is what it is, why it matters, and what a good one includes.
product
Knowledge Sources: Give Helpmonks AI the Context Your Customers Need
Connect your documentation and Streamient knowledge to Helpmonks AI. Give each mailbox better context for useful, evidence-based replies your team controls.
email management
12 Best Practices for Team Inbox Management
A shared inbox only works if your team uses it well. These 12 practices cover assignment, SLAs, templates, escalation, and more to keep your inbox fast and reliable.
product
New in Helpmonks: CLI and TUI for Your Shared Inbox
The new Helpmonks CLI and TUI make shared inbox management scriptable, composable, and agent-ready. Manage conversations, triage mail, and run your inbox right from the terminal.
AI
The new Helpmonks is here
We are thrilled to announce the release of an updated version of Helpmonks. This new iteration brings a range of enhancements that we believe will significantly improve your user experience.
AI
AI and Helpmonks
For the past 19 months, we have been exploring our options to help our customers with their daily email workflow. We tested various models, reviewed
email marketing
Your Complete Guide to Creating an Email Drip Campaign (Steps and Examples)
A step-by-step guide to building email drip campaigns that actually convert — from goal-setting and segmentation to writing emails and measuring results.
email marketing
Crafting Successful Email Sequences: Best Practices and Templates
Most email sequences fail before they start. Here's what actually works: the best practices, the structure, and ready-to-use templates for support and sales teams.
email management
9 Best Live Chat Tools for Websites in 2026
Nine live chat tools compared so your support team can stop juggling tabs and actually respond faster.
email management
Customer Service Email Templates: 7 Ready-to-Use Replies
Seven practical customer service email templates your team can copy and personalize inside a shared inbox.
Bring everyone into the customer conversation.
Unlimited users. Shared inbox pricing. One place for customer context.