91% of customers who have poor customer service experience leave without warning. One bad experience could lead to your company losing a customer. And, likely, you won't get another chance. Your customer service department is more important than you may realize. These employees are the ones who deal with confused,
Did you know that welcome messages can generate 320% more revenue per email than traditional promotional emails? That means that you're making more money just by saying a quick hello. Welcome messages for websites are essential, too. And, creating the perfect one for your website is the key to converting
This post is a deep dive into many topics that we touched on in our widespread Email Automation and Marketing Automation Guide and provides many real-life examples. Both articles complement each other to provide a comprehensive source for your marketing automation strategies. For every $1 that you put into email
Did you know that 65% of customers agree that a positive experience with a brand is more influential than great advertising? This is why so many companies are focusing their marketing campaigns on customers. These customer-centered marketing strategies are beneficial to both the customer and the business. But, what is
Companies that devote their resources to the customer experience grow a revenue 4-8% higher than their competitors. This is because today's consumers expect companies to focus on their wants and needs. In sum, the marketing landscape is all about the customer. If your business hasn't caught up to this reality
Building and maintaining a quality email list is the foundation for any successful business. The most significant benefit that email marketing offers is that the leads you have in your distribution lists are already warm. They are already your targeted audience and interested in your products and what you have
Whether it's marketing, customer service, client onboarding, accounting, staff training, or something else, systemizing your operations is a big step, which can transform the way you work. If you have ever wanted to streamline operations while minimizing errors, then you're in the right place. What is systemizing?In any business,
Following our Live-Chat and Email Marketing Platform release, we are incredibly excited to announce the immediate availability of Email Automation. Email Automations are extremely powerful and your secret sauce for customer success with marketing emails. You can use the Helpmonks Email Automation to, e.g., create a welcome
Many organizations have discovered that they need to provide an easy way for customers to connect with them. Apart from email, live chat is an essential ingredient for a business’s success and growth. Offering direct live-chat support provides enormous benefits over the usual method of traditional customer service.
Email marketing is an important segment of your digital marketing strategy. Big and small businesses use it to communicate with customers and send the right messages at the right moments. Email marketing helps to acquire new customers, increase sales, and advertise new products, services, or events. But, none of this
Getting your products and services heard is hard – Industries are so saturated these days. Even the most modest sales targets are missed. Marketing is all about getting your products to the right people through market research, product placement, and marketing channels. We have good reason to believe the quickest
Email marketing uses email to promote products or services while developing relationships with potential customers or clients. Read about the perks of email marketing, methods to do it right, and how it compares to other marketing forms. Key Takeaways Email marketing is one of the most cost-effective ways to spread
Helpmonks Engage – the Email Marketing Platform – consisting of a Live-Chat and an Email Campaign tool, is now available. With Live-Chat, you have the option to solve customer requests in real-time on any site, while the Email Campaign tool enables you to send out newsletters or even automated follow-ups.