Organize and prioritize emails by assigning them to team members, archiving important conversations or closing completed inquiries. Keep track of customers and companies. Read more.
Collaborate on customer emails with embedded notes which only you and your team members see. Use reminders to bring email conversations back to your attention when you're ready. Read more.
Helpmonks is invisible to your customers. Continue working with your existing email client and email provider. Switch to Helpmonks without interruption to your current workflow and gain the benefit of all Helpmonks has to offer. Read more.
I'm testing your service. I like what I see. Looks perfect for a small office I'm working with!— Tim Martin
Thanks to @helpmonks we're changing how our staff respond to incoming emails so we can better support our members.— MetroAir
#Helpmonks may have just figured out team email, for real— Kyle S
You are in control, because it doesn't matter if your email provider is Google Apps, Rackspace, Yahoo, Exchange Server or your own mail server. Simply forward your email (firstname.lastname@example.org, email@example.com, etc.) to Helpmonks to create a shared mailbox. Accessible to everyone in your team. See how a shared mailbox works.
Helpmonks complements your existing stack and integrates with your Helpdesk or CRM with free optional add-ons to enhance your team email experience. Manage all your conversations from one central place.