Smart customer engagement platform for a better customer experience

Helpmonks Customer Engagement Tools

Teams that use Helpmonks for customer service automatically gain superpowers and customer support enters the next collaboration level.

Use Shared Inbox, Live Chat, Email Marketing, Marketing Automation, and so much more to manage all your customer communication and enhance customer engagement.

Helpmonks Customer Engagement Tools
Great shared inbox that allows for effective day to day business operations.

Great shared inbox that allows for effective day to day business operations.

Liam E. (Events Specialist)

Much needed better email management with best in class customer support.

Much needed better email management with best in class customer support.

Heather W. (Real Estate)

Helpmonks helps us answer customer emails at lighting speed.

Helpmonks helps us answer customer emails at lighting speed.

JT M. (Small Business Owner)

Work better together in one unified platform

We combined many customer service tools into a powerful all-in-one customer engagement platform. One tool for sales, marketing, and customer support. All features work together for a smarter and better customer experience (and everyone on your team will be on the same page).

Engage & grow your audience

Our all-in-one customer service platform features a complete email marketing platform. Send beautiful email newsletters to your distribution lists.Explore our email marketing platform.

Reach more customers and build customer loyalty with an automated email drip campaign. Send automated personalized messages based on your customers' behavior.Why email automation works.

Provide real-time customer support with a live chat widget on your website. Use targeted chat messages & triggers to engage visitors further.Live chat on your sites.

Excel your customer service

Get your whole team engaged in customer service. Our intelligent shared inbox toolstake your team emails to the next level.

Empower your team to become successful with the Helpmonks Workgroups. Team members know that everything is organized and no emails will fall through the cracks.Experience shared emails together.

Keep track of all your customer interactions in one powerful tool. Transform your shared inbox into a powerful sales tool with a CRM that's built for emails.CRM for your shared inbox.

Supercharge your teams productivity with a To-Do manager that is made for teams. Quickly assign a task to one or several team members. Create lists to organize email tasks.To-Dos for your shared mailbox.

Still using a Outlook shared inbox? Then our all-in-one customer service platform is for you.

Imagine using software that gives you insight into every interaction with your customers. Now imagine a solution that unifies all your communication with your customers. Finally, imagine a tool that makes this all available for your whole team.

Helpmonks is an email collaboration tool to help with your customer engagement strategy. With aclever shared inboxyour customer support agents see all customer interactions at once. Improving your customer support will result inhigher sales and long-term customer retention.

Yoursales and marketing teamwill love sendingemail marketing campaignswith the same tool they use for email communication. Also, you can leverage the built-in marketing automation tools foremail automation, aka email drip campaigns.

A unified customer communication brings your whole team together. Besides, theHelpmonks all-in-one customer engagement platformwill not only save you time, but also money withpricing that makes sense.

Ready to enhance customer conversations and drive sales?

Give Helpmonks a Try

Trusted by over 2,000 organizations with millions of emails

Helpmonks helps us answer customer emails at lighting speed
We couldn't do our job without Helpmonks!
Helpmonks, the best thing since sliced bread
Excellent option for collaborating email amongst your team
A good platform that is here to grow and help you grow
Helpmonks is a great tool that our company utilizes and depends on
Great shared inbox for the team
Fantastic email support service for any business
Easy to navigate and catalog data for specific users
Solid Helpdesk software w/ responsive customer support
A really good solution to manage customer support mailbox
Good support, useful features