A new and better way to scale sales, support, and marketing

Helpmonks Team Collaboration Tool

Save time and money with our email management system. We unified shared mailbox, live chat, knowledge base software, CRM, email marketing tools, and marketing automation tools to help your business succeed.

Helpmonks Team Collaboration Tool
Great shared inbox that allows for effective day to day business operations.

Great shared inbox that allows for effective day to day business operations.

Liam E. (Events Specialist)

Much needed better email management with best in class customer support.

Much needed better email management with best in class customer support.

Heather W. (Real Estate)

Helpmonks helps us answer customer emails at lighting speed.

Helpmonks helps us answer customer emails at lighting speed.

JT M. (Small Business Owner)

Helpmonks G2 High PerformerHelpmonks G2 Small Business High Performer

Work smarter with our team collaboration tools featuring a powerful email marketing platform.

Made for small businesses.

Use Team Inbox, Live Chat, Knowledge Base, Email Marketing, Marketing Automation, Email Drip Campaign, and much more to manage customer communication and increase your customer engagement. Our unique take enhances the day-to-day workflow for your sales, marketing, and customer support teams.

Shared Mailbox

Our teamemail management toolsmake it easy to get your whole business on the same page and boost team productivity. Collaborate in yourshared inbox. Delegate emails, add private email notes for you and your team, and much more. Collision detection prevents duplicate replies to your customer responses.

However, Helpmonks is so much more than a team inbox. With Helpmonks, you also get advanced contact management with a complete customer conversation history. Plus, add our live chat tool and email marketing platform to boost sales and business growth.

Helpmonks FrontApp Alternative
Take your customer communication to the next level
Shared inbox for teams

Email Marketing Platform

Send stunningemail campaignsto your distribution lists using dozens of available email templates, or create your own. Leverage ourtools for email marketingto grow your business. Use our email capture options like landing pages, pop-ups, and lead generation forms to grow your subscriber list.

Helpmonks MailChimp Alternative
Learn about our email marketing platform
Helpmonks email marketing platform

Tools for Marketing Automation

Reach more customers, nurture leads, and build customer loyalty with our email automation tool. Automatically send an email drip campaign based on your customer's behavior with ease with the Helpmonks marketing automation software. Creating email sequences has never been easier.

Helpmonks Drip Alternative
Email automation that works
Helpmonks Email Drip Campaigns

Live chat & Knowledge Base

Provide real-time customer support for your websites, online store, or in-app usingLive Chat. Create targeted chat messages and automated triggers to further engage your visitors.

Use theKnowledge Base Softwareto create self-service help centers for customers or internal knowledge base sites. Integrate with Live-Chat for instant customer support satisfaction.

Helpmonks Intercom Alternative
See how live chat worksKnowledge Base Platform
LiveChat for free

Contact Management (CRM)

Keep track of all your customer interactions in one comprehensive contact management tool. Transform your shared inbox into a potent sales tool with a contact management that's made for emails.contact management for your shared inbox.

Email Tasks for Teams

Supercharge your team's productivity with Helpmonks' Email Tasks. Built with teams in mind, quickly delegate and prioritize tasks to ensure the most important responsibilities get completed. Naturally integrated with your emails, easily view the history of customer communication email ToDo list.To-Dos for your shared mailbox.

Teams and Groups

Empower your team to be successful with Helpmonks Teams and Groups. Feel confident knowing your email communication is prioritized and organized, so emails won't fall through the cracks.Experience shared emails together.

CRM for email

An all-in-one software for team collaboration.

Imagine using software that gives you insight into every interaction with your customers. Now, imagine a solution thatunifies all your communication with your customers. Finally, imagine a tool that makes all this available to your entire team.

Helpmonks is a team collaboration tool which augments your customer communication no matter your team member's locations. With aninnovative shared inbox for teams and marketingyour customer support agents have a deeper insight into your customer's behaviors and communication history. Enhancing your customer support results inhigher sales and long-term customer retention.

Yoursales and marketing teamswill love creating and launchingemail campaignsand sending automated email responses with the same email platform. Marketing teams can leverage our marketing automation platform for sending anemail drip campaignto boost sales, especially for small businesses.

Plus, our all-in-one email collaboration toolsupports your whole team in working together. Besides, ourcollaboration tools for businesswill save you time and money withpricing that makes sense. Hint: No per-user licenses or fees.

Ready to enhance customer communication and increase sales?

Give Helpmonks a Try

Trusted by over 2,000 organizations with millions of emails

Helpmonks helps us answer customer emails at lighting speed
We couldn't do our job without Helpmonks!
Helpmonks, the best thing since sliced bread
Excellent option for collaborating email among your team
A good platform that is here to grow and help you grow
Helpmonks is a great tool that our company utilizes and depends on
Great shared inbox for the team
Fantastic email support service for any business
Easy to navigate and catalog data for specific users
Solid Helpdesk software w/ responsive customer support
A really good solution to manage customer support mailbox
Good support, useful features

Read the latest from our blog