Meet the #1 Groovehq alternative.

Helpmonks is the modern approach to a simple help desk software.

Get (a lot) more - for less - with Helpmonks.

Compared to Groovehq, Helpmonks is the only true affordable Groove alternative for your customer support.

Furthermore, Helpmonks features a unified shared inbox, CRM capabilities, live-chat, email automation, email marketing, and a knowledge base.

Contrary to Groovehq pricing, Helpmonks does not charge per user. Instead, you pay a flat monthly fee for the entire team.

Below you'll find a comparison of Groovehq vs. Helpmonks.

Groovehq pricing

There's no comparison as you get (a lot) more with Helpmonks. With Helpmonks you get an all-powerful customer engagement software that's made for small businesses. True CRM capabilities, a built-in email marketing platform, and email automation takes your customer service team to the next level.

Compared to Groovehq, everything is included in your Helpmonks account from the start. Also, you don't pay more as your business grows.

See for yourself how much you can safe by switching to Helpmonks today.

 HelpmonksStarterPlusPro
Price Example with 5 users
    
Price per month$99$100$200$325
Price Example with 15 users
    
Price per month$99$300$600$975
Price Example with 25 users
    
Price per month$99$750$1,000$1,625
Price Example with 50 users
    
Price per month$2491,0002,000$3,250

Groovehq vs. Helpmonks: Features compared

There's no comparison as you get (a lot) more with Helpmonks. With Helpmonks you get an entire customer service platform that includes tools to drive more sales, talk to customers in real-time in Live chat, and generate leads with built-in email marketing capabilities.

Helpmonks has been built with small businesses in mind. With Helpmonks you get an unparalleled user experience and features that your organization need beyond a knowledge base. Everybody knows that Helpmonks is the best inbox tool for customer success that delivers Enterprise features (SSO, SAML, oAuth, etc.) for a fraction of the price of GrooveHQ alternatives.

See for yourself how Helpmonks compares to Groovehq features below:

 HelpmonksGroove hq
Unified mailbox
Email Automation
Email Task Management
Knowledge Base
Live Chat
Push Notifications
CRM
Email Marketing
Email Sequences
Landing pages / Forms
File Management (DAM)
White-Label / OEM
Dedicated Server Option

A smart shared inbox.

Compared to Groovehq, Helpmonks comes with a smart unified shared inbox with instant access to all the customers communication, be it by email, live-chat, or a response to your marketing campaign.

However, Helpmonks is so much more than a shared inbox. It's a customer engagement platform that helps you to grow. That's why we don't label Helpmonks a helpdesk, service desk, or ticketing system.

Learn more about our shared inbox

Helpmonks - integrated marketing automation
Helpmonks - email sequences

Email marketing included.

Instead of having to pay for yet-another-tool and work with a cluncky integration, Helpmonks comes with an Email Marketing Platform.

Manage all your marketing and sales prospects right within your email managmement platform.

Learn more about our email campaigns

Email automation.

Helpmonks features true email automation capabilities and not only for follow-up with leads.

Use the powerful email sequences to create a series of welcome emails, in-app messagesing or for abandoned shopping cart emails.

Learn more about email sequences

Lighting-fast search with AI for your knowledge base
Helpmonks - visual designer tool for email templates

Enhanced Live Chat.

Use the Helpmonks live chat widget without any limitations on all your websites or online stores.

Use push notifications to engage your customers with personalized messages and drive sales and customer engagement.

No matter wich channel your support agents have to support, with our customer support software and the chat widget installed, you can provide an outstanding customer experience without limits.

Learn more about our live chat

Knowledge Base.

Build a beautiful self-service knowledge base with Helpmonks.

Get unlimited knowledge bases, custom domain, SSL, SEO settings, and more with the Helpmonks knowledge base.

Learn more about our knowledge base

Lighting-fast search with AI for your knowledge base
Analytics for search and most viewed pages in your knowledge-base

Get more, for less.

Helpmonks is an all-in-one customer engagement platform. It includes a shared inbox, knowledge base, CRM capabilities, email automation, and an entire email marketing platform.

Furthermore, Helpmonks is a (lot more) affordable than Helpscout. You can save up to 50% by switching to Helpmonks.

Learn more about our pricing

Best in class support from real people.

Helpmonks is a self-funded company. We're here to help you with anything you need. We're available via email and chat.

Furthermore, we're constantly improving our product. We release new features every week and we're always open to feedback.

Start your 30-days trial

Analytics for search and most viewed pages in your knowledge-base

Do you want to see how Helpmonks works?

Create a free account now or schedule a personal demo.

Helpmonks vs Others

Here are in-depth comparisons to other products which people migrate to Helpmonks from.

Helpmonks vs. Help Scout

Upgrade to Helpmonks and get more features for less money. Helpmonks is the modern alternative to Help Scout.

Compare Helpmonks to HelpScout
Helpmonks vs. Intercom

Sick of paying Intercom's high prices? Helpmonks is the reliable and affordable alternative to Intercom.

Compare Helpmonks to Intercom
Helpmonks vs. Frontapp

Got enough of overpaying? You are not alone. See why Helpmonks is the best alternative to Front.

Compare Helpmonks to Front
Helpmonks vs. Groovehq

Enjoy a superior, more mature platform with Helpmonks. Helpmonks is the best Groovehq alternative.

Compare Helpmonks to Groove
Helpmonks vs. Mailchimp

Do more than (over)pay with Mailchimp. Helpmonks includes a shared mailbox, knowledge base, and CRM capabilities.

Compare Helpmonks to Mailchimp
Helpmonks vs. Engagebay

Simpler to use, more affordable, and more powerful. Helpmonks is the best alternative to Engagebay.

Compare Helpmonks to Engagebay
Helpmonks vs. Zendesk

Helpmonks is the best alternative to Zendesk. Helpmonks is more affordable, easier to use, and more powerful than any other helpdesk system.

Compare Helpmonks to Zendesk
Helpmonks vs. Email Groups

Compared to Google Groups or a shared inbox in Outlook, Helpmonks is the better alternative with more powerful features and better team collaboration.

Compare Helpmonks to Email
Helpmonks vs. Team Outpost

Team Outpost was a shared inbox tool that was disolved. See why so many switched to Helpmonks as the alternative to a Outpost mailbox.

Compare Helpmonks to Team Outpost

One app. Not many apps.

We created Helpmonks to be the foundation for your customer engagement. Use it to collaborate with your team on customer service and marketing, increase sales, and create a hub for all customer interactions.

A shared inbox for teams

Shared inbox

The smart shared inbox solution for teams that demand more than just answering emails.

Email Marketing System

Email Marketing

A mighty email marketing platform to help you reach your customers and increase sales.

Email Sequences for sales

Email Sequences

Create automated follow-ups or send a series of emails with our email sequences.

CRM for emails

CRM

Manage contacts and companies and get the full (customer) picture at any point and any time.

Free knowledge base tool

Knowledge Base

Create public or internal doc sites with ease. Fully integrated with our live chat widget.

Live chat for website and in-app messages with push notifications

Live Chat

Real time customer support with live chat for your websites. Including smart push notifications.

Task management for emails

Task Manager

Powerful email task management for teams at your fingertips and always available.

File storage and file sharing for your team

File Sharing

One central space for all your attachments. Plus file management with a lighting-fast search.

Over 10 years in business.

Self-funded. No investors. No bullshit.

More than 3,000 customers worldwide.

Helpmonks - no bullshit customer engagement service

Growth starts with action

Empower your team and delight your customers.

Helpmonks - email management for small businesses