Meet your email alternative - a powerful team email management software
Helpmonks is an all-in-one customer engagement platform that includes a shared inbox, live chat, knowledge base, CRM, email marketing, and email automation.
Your email alternatives.
Compared to a shared mailbox in Outlook or Gmail, Helpmonks is a powerful email management system that has been built for high growth teams and businesses that rely on email.
Unlike other systems that treat your customers like a ticket, with Helpmonks you continue to use email as email is meant to be. However, as a powerful team collaboration tool, you can easily assign emails to others, leave internal notes, or create automated follow-ups.
All features work together to create one unified powerful email platform. Your whole company comes together for an unparalleled team collaboration that takes your customer service to the next level.
Alternative to Gmail
We understand that a Google Group or Gmail account is a convenient way to quickly share messages with your team. However, that's where the usability ends. You have no option to assign an email, leave notes, mention someone, or see the sender's past interactions. In short, an email group is nothing more than a distribution list with no additional benefit.
Helpmonks has been built with team collaboration in mind. You create a mailbox in Helpmonks for your shared email accounts, invite your team members, and start email delegation within minutes.
Alternative to Outlook
We believe that you and your team deserve much more than a clumpsy Outlook client or being forced into real-time chats with Teams.
Helpmonks is a complete email management platform that is modern and easy to use. Best of all, Helpmonks works just like an email app or your gmail app, so there is nothing new for your team to learn. No need to use Microsoft Outlook, set permission level, granting access, or delegate access for outlook folders and complex folder permissions.
More than email
Helpmonks is more than just an email management platform. It's an all-in-one customer engagement platform that knows what your team is doing, understands your customers, and helps you to deliver a better customer experience.
Reports provide insight into how many emails were assigned last week, how long it took to resolve customer requests, the response time for each team member, or feedback on the latest promotional email campaign.
Use any of our plugins to connect Helpmonks into your business process. Our plugins include integrations with Slack, Trello, Asana, and many more. Moreover, you can also use our API to connect Helpmonks with any other tool.
With our API, you can easily create your own custom integrations. For example, you can use our API to create a custom integration with your CRM, accounting software, or any other tool.
Integrated email marketing
Helpmonks is a complete email marketing platform. It includes everything you need to create, send, and track your email marketing campaigns. Moreover, you can also use our email marketing software to create and send automated email sequences.
Our email marketing platform is fully integrated with our shared inbox and knowledge base. That means you can easily create a new email campaign from an email conversation or a knowledge base article.
Helpmonks's marketing automation platform is the perfect alternative to Engagebay for small businesses and startups. It's not only more affordable, but also more powerful and easier to use.
Our marketing automation platform includes everything you need to create and send automated email sequences. Moreover, you can also use our email marketing software to create and send automated follow-up sequences.
With Helpmonks's landing page builder you can design beautiful landing pages in minutes. No coding skills required. Our landing page builder is fully integrated with our email marketing platform. That means you can easily create a new landing page from an email campaign.
Furthermore, you can also use our landing page builder to create a landing page for your knowledge base. That way, you can easily collect leads from your knowledge base.
Use unlimited signup forms to collect leads from your website. Our signup forms are fully customizable and can be embedded on any website.
Besides, with our workflow engine, it automatically ensures that each subscribers gets properly tagged and added to the correct mailing list.
Helpmonks features a behavioral marketing tool which allows you to automate targeted messages in real-time. That means you can send personalized messages on your website, online store, or per email.
Our tool automatically tracks website views, link clicks, and in-app activities. With it, you get a holistic understanding of your users and how they use your product.
Create a knowledge base for your customers and employees. Helpmonks's knowledge base is fully integrated with our shared inbox and email marketing platform. That means you can easily create a new knowledge base article from an email conversation or an email campaign.
Furthermore, you can also use our knowledge base to create a landing page for your email marketing campaigns. That way, you can easily collect leads from your email marketing campaigns.
Helpmonks also includes a live chat tool. With it, you can chat with your customers in real-time.
Our live chat tool is fully integrated with our shared inbox and email marketing platform. That means you can easily see every live chat conversation within the customer history and email replies.
Do you want to see how Helpmonks works?
Create a free account now or schedule a personal demo.
Helpmonks vs Others
Here are in-depth comparisons to other products which people migrate to Helpmonks from.
Helpmonks vs. Help Scout
Upgrade to Helpmonks and get more features for less money. Helpmonks is the modern alternative to Help Scout.Compare Helpmonks to HelpScout
Helpmonks vs. Intercom
Sick of paying Intercom's high prices? Helpmonks is the reliable and affordable alternative to Intercom.Compare Helpmonks to Intercom
Helpmonks vs. Frontapp
Got enough of overpaying? You are not alone. See why Helpmonks is the best alternative to Front.Compare Helpmonks to Front
Helpmonks vs. Groovehq
Enjoy a superior, more mature platform with Helpmonks. Helpmonks is the best Groovehq alternative.Compare Helpmonks to Groove
Helpmonks vs. Mailchimp
Do more than (over)pay with Mailchimp. Helpmonks includes a shared mailbox, knowledge base, and CRM capabilities.Compare Helpmonks to Mailchimp
Helpmonks vs. Engagebay
Simpler to use, more affordable, and more powerful. Helpmonks is the best alternative to Engagebay.Compare Helpmonks to Engagebay
Helpmonks vs. Zendesk
Helpmonks is the best alternative to Zendesk. Helpmonks is more affordable, easier to use, and more powerful than any other helpdesk system.Compare Helpmonks to Zendesk
Helpmonks vs. Email Groups
Compared to Google Groups or a shared inbox in Outlook, Helpmonks is the better alternative with more powerful features and better team collaboration.Compare Helpmonks to Email
Helpmonks vs. Team Outpost
Team Outpost was a shared inbox tool that was disolved. See why so many switched to Helpmonks as the alternative to a Outpost mailbox.Compare Helpmonks to Team Outpost
One app. Not many apps.
We created Helpmonks to be the foundation for your customer engagement. Use it to collaborate with your team on customer service and marketing, increase sales, and create a hub for all customer interactions.
A mighty email marketing platform to help you reach your customers and increase sales.
Create public or internal doc sites with ease. Fully integrated with our live chat widget.
Real time customer support with live chat for your websites. Including smart push notifications.
One central space for all your attachments. Plus file management with a lighting-fast search.