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HIPAA Compliant Hosting

Helpmonks offers a HIPAA compliant hosting solution for email management. We take care of the technical and physical safeguards, so you can focus on your business.

HIPAA compliant hosting
Secure and compliant hosting for your emails with Helpmonks.

The Helpmonks HIPAA Compliance solution

HIPAA (Health Insurance Portability and Accountability Act of 1996) requires businesses that process, store or transmit electronic protected health information (ePHI or PHI) to comply with strict administrative, physical and technical safeguards.

Helpmonks offers a HIPAA compliant hosting solution for your data. We take care of the technical and physical safeguards, so you can focus on your business.

We crafted compliant hosting solutions, making sure technical controls, backup management, safeguards and physical security policies are in place, all to verify that your data is secured to industry standards.

HIPAA Hosting Features

Data Encryption at rest available
Business Associate Agreement (BAA)
24/7/365 On-Site Support
Disaster Neutral Geographic Locations
High Availability Network and Power Infrastructure
Secured Server Cabinets Included
Fully Managed Servers
High Security Facilities
* Some features depend on the hosting package

All HIPAA Hosting Features

Data Center Physical System Security

24/7/365 Manned Facility
Closed Circuit TV Security Cameras
Site Entrance Controlled
High Security Facilities
Durable, Poured Concrete External Walls
Disaster Neutral Geographic Locations
Dry Pipe Preaction, Double Interlock System
NFPA 13 Compliant
Secured Server Cabinets Included
Component Level Redundancy Available for Hard Drives
Hot and Cold Spare On-site Servers Available
Multiple N+1 MPS Generators
Multiple Fuel Contracts Ensure Fuel Availability for Generators
Server Chassis Feature Redundant Power Supplies
Capability to Provide Tier-4 Power
Four 10 Megawatt Feeds Available
SSAE-22 (formerly SAS70) & Safe Harbor Compliant

Network Configuration

Hardware Cisco Firewall Devices Available with Full Management
Qualified Engineers Available 24/7/365
Assistance with Hardware Firewall Configuration
Outbound and Inbound Traffic Filtering Available
Intrusion Detection/Intrusion Prevention Modules Available
Network Redundancy Ensures Failover
Diverse Connectivity Fiber Paths Into Building
Bandwidth Co-Op solutions
Carrier Neutral
On-net transport to most major global cities
Remote Secure VPN Implementations and Management Available
Encryption (Triple DES or AES)
DMZ Implementations
Assistance with Log Management and Monitoring

Backup Management

Continuous Backups
Incremental Snapshots
Bare-Metal Disaster Recovery
High Performance, Low System Impact
Disk Safe Data Encryption Available
Administration Panel

Security Services

Brute Force Detection and Evasion
DOS Prevention/Protection
E-Mail Virus Filtering
Webserver Hardening
Detect and Block Emerging Application-Layer DDoS Attacks
Deploy a Turnkey Solution to Stop Threats
Accelerate Responses to DDoS Attacks
Prevent Illegitimate Botnet Communications
Leverage Real-time Security Intelligence
Mitigate Volumetric Attacks
Block Illegitimate traffic

Over 15 years in business.

Self-funded. No investors. No bullshit.

More than 3,000 customers worldwide.

Helpmonks - no bullshit customer engagement service

One platform for support, sales, and marketing.

No per-user fees. All your data in one place.

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