Intercom alternatives
Helpmonks is the preferred Intercom alternative with more features and integrated email marketing. See why so many switch to Helpmonks and save up to 80%.
Helpmonks is the preferred solution among Intercom competitors.
Helpmonks unifies all your team communication in one place. It includes a shared mailbox, knowledge base, CRM capabilities, email automation, and an entire email marketing platform.
Furthermore, Helpmonks is a (lot more) affordable than Intercom. You can save up to 80% by switching to Helpmonks.
But don't just take our word for it. Below you'll find a comparison of Intercom vs. Helpmonks.
Intercom pricing
To be frank, Intercom's pricing is convoluted and not clear. You pay per seat and for people reached, i.e., users who received a message from you. Furthermore, you'll pay for add-ons and other "hidden" usages.
Nevertheless, here is an overview with some basic monthly prices we have found out from customers who switched to us.
|
Helpmonks
|
Essential
($39/user)
|
Advanced
($99/user)
|
Expert
($139/user)
|
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|---|---|---|---|---|---|
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Price Example with 5 users
|
|||||
| Price per month | $99 | $195 | $495 | $695 | |
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Price Example with 15 users
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|||||
| Price per month | $99 | $585 | $1485 | $2085 | |
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Price Example with 25 users
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|||||
| Price per month | $99 | $975 | $2475 | $3475 |
Features compared
Intercom touts itself as a customer service solution but its core emphasis is based on a chat box. It lacks a powerful shared inbox, CRM capabilities, and tools to increase sales like email sequences and email marketing.
See for yourself how Helpmonks compares to Intercom's features below:
| Helpmonks | Intercom | |
|---|---|---|
| Unified mailbox | ||
| Email Automation | ||
| Email Task Management | ||
| Knowledge Base | ||
| Live Chat | ||
| Push Notifications | ||
| CRM | ||
| Email Marketing | ||
| Email Sequences | ||
| Landing pages / Forms | ||
| File Management | ||
| White-Label / OEM | ||
| Dedicated Server Option |
Customer service in one place.
Compared to Intercom you will find all your customer communication in one place.
At a glance find all chat messages, emails, or attachments from a customer. See if the customer responsed to your email marketing campaign and send an automated follow-up sequence with once click.
Learn more about our shared inbox
Email marketing.
Helpmonks comes with a full-blown email marketing platform. Send beautiful emails to your customers and leads.
Use our drag-and-drop visual designer to create beautiful email templates. No need to learn HTML or CSS. Just drag and drop your content and you're done.
Learn more about our email campaigns
Email automation.
Stay in touch with your leads automatically with email automation.
Create a series of emails for onboarding, nurturing customers over time, or to create a sales follow-up sequence.
Learn more about email sequences
Live chat.
Helpmonks comes with a live chat widget that you can embed on your website. It's fully customizable and comes with a lot of features.
For example, you can set up rules to automatically assign chats to the right team member. Or you can set up a chatbot to answer common questions.
Learn more about our live chat
Knowledge base.
Helpmonks features a knowledge base that you can use to create public or private sites. Everything is fully customizable and you can add as many pages as you want.
Furthermore, it features a lighting-fast search and a powerful live chat widget to embed your knowledge base on any website.
Learn more about our knowledge base
Get more, for less.
Helpmonks is an all-in-one customer engagement platform . It includes a shared inbox, knowledge base, CRM capabilities, email automation, and an entire email marketing platform.
Furthermore, Helpmonks is a (lot more) affordable than Intercom. You can save up to 80% by switching to Helpmonks.
Best in class support from real people.
Helpmonks is a self-funded company. We're here to help you with anything you need. We're available via email and chat.
Furthermore, we're constantly improving our product. We release new features every week and we're always open to feedback.
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Compare Helpmonks to HubspotHere's what you get with Helpmonks
We created Helpmonks to be the foundation for your customer engagement. Use it to collaborate with your team on customer service and marketing, increase sales, and create a hub for all customer interactions.
Shared inbox
The smart shared inbox solution for teams that demand more than just answering emails.
Email Marketing
A mighty email marketing platform to help you reach your customers and increase sales.
Email Sequences
Create automated follow-ups or send a series of emails with our email sequences .
Email CRM
Manage contacts and companies and get the full (customer) picture at any point and any time.
Knowledge Base
Create public or internal doc sites with ease. Fully integrated with our live chat widget.
Live Chat
Real time customer support with live chat for your websites. Including smart push notifications.
Over 15 years in business.
Self-funded. No investors. No bullshit.
More than 3,000 customers worldwide.
One platform for support, sales, and marketing.
No per-user fees. All your data in one place.