Helpmonks is a smart email management system for teams who want to get work done.
Growing companies demand more from their email software.
High-performance teams demand more from email management. In a fast paced world, you need to be able to manage your emails and your team in one place as efficiently as possible.
Your email inbox is the center of your business. It's where you get your leads, where you communicate with your customers, and where you manage your team.
We created an engine to help you do all of that and more. It's the only customer engagement platform that combines email, marketing, sales, and support in one platform.
Powerful email management tools
A shared inbox
Instantly see all your emails in one place. No more switching between multiple inboxes. No more duplicated replies. No more missed emails. No more email overload.
Team Inbox
With Helpmonks you can create shared inboxes for your team. Assign emails to your team members and follow up on their progress.
Control emails
We've added many features to make sure you never miss an email. With our email reminders, you can set up reminders for your emails. Set a bookmark to get notified or add a todo to your email tasks.
Internal Notes
Seccurely converse with your team members with internal notes. Pin important notes to the top of your email. Add attachments or images to your notes. Furthermore, create a note for your eyes only.
Labels everywhere
Use the labels feature to organize your emails. Create labels for your team members, customers, or projects. Furthermore, you can use labels to filter your emails and contacts.
No duplicated replies
Helpmonks prevents duplicated replies. Collision detection will notify you if someone else has already replied to the same email. Furthermore, you can easily see who has replied to the email.
Powerful email marketing tools
Email Marketing
Use our email marketing tools to send beautiful emails to your customers. Create email templates, send email campaigns, and track your email performance. No need for a separate email marketing tool. More on email marketing.
Email Sequences
Our smart email automation tool allows you to follow up with your customers automatically. Create an email sequence and a trigger. Helpmonks will automatically send your emails to your customers. More on email sequences.
Workflows
Use our marketing automation tool to send emails to your customers based on their actions. For example, send a welcome email to new customers or send a follow up email after a customer has purchased a product. About marketing automation.
Landing pages
Create beautiful landing pages to collect leads. Use our landing page builder to create a landing page in minutes. No need for a separate landing page builder. Included with your Helpmonks account. About landing pages.
Powerful customer service tools
Knowledge Base
Build an online self-help Knowledge Base for your customers or create a private doc site for your team only. Create articles, organize them in categories, and add tags. More on the knowledge base.
Live chat
Helpmonks comes with a live chat widget. Add the live chat widget to your website and start chatting with your customers. Add your Knowledge Base for on-site customer service. More on live chat.
Email CRM
Our email CRM allows you to manage your contacts and companies. Create contact profiles, add notes, and add tags. Furthermore, you can create custom fields to store additional information. More on the email CRM.
Push notification
Send personalized push notifications to your customers when they visit your website. Create targeted messages based on custom criteria. For example, send a message to customers who have visited a specific page. More on push notifications.
Here's what you get with Helpmonks
We created Helpmonks to be the foundation for your customer engagement. Use it to collaborate with your team on customer service and marketing, increase sales, and create a hub for all customer interactions.
Email Marketing
A mighty email marketing platform to help you reach your customers and increase sales.
Email CRM
Manage contacts and companies and get the full (customer) picture at any point and any time.
Knowledge Base
Create public or internal doc sites with ease. Fully integrated with our live chat widget.
Live Chat
Real time customer support with live chat for your websites. Including smart push notifications.
File Sharing
One central space for all your attachments. Plus file management with a lighting-fast search.
