Customer engagement platform

Helpmonks is an all-in-one customer engagement platform to help teams work together in one solution.

Helmonks - customer engagement tools

Powerful customer engagement platform features

We believe there is more to a customer engagement solution than sending email campaigns. That's why we created a customer engagement platform that combines email management, email marketing, and customer support tools in one platform.

With Helpmonks, you get much more than just an engagement solution. You get a platform that helps improve customer interaction and customer loyalty. It allows you to connect with your customers meaningfully for an outstanding customer experience.

All your customer engagement tools in one place

We created Helpmoks to be the only customer engagement platform you'll ever need. With Helpmonks you get a customer engagement platform that combines email management, email marketing, and all the tools for customer conversation and support in one platform.

A shared inbox for teams

Shared inbox

The smart shared inbox solution for teams that demand more than just answering emails.

Email Marketing System

Email Marketing

A mighty email marketing platform to help you reach your customers and increase sales.

Email Sequences for sales

Email Sequences

Create automated follow-ups or send a series of emails with our email sequences.

CRM for emails

Email CRM

Manage contacts and companies and get the full (customer) picture at any point and any time.

Free knowledge base tool

Knowledge Base

Create public or internal doc sites with ease. Fully integrated with our live chat widget.

Live chat for website and in-app messages with push notifications

Live Chat

Real time customer support with live chat for your websites. Including smart push notifications.

Task management for emails

Task Manager

Powerful email task management for teams at your fingertips and always available.

File storage and file sharing for your team

File Sharing

One central space for all your attachments. Plus file management with a lighting-fast search.

Email management

With our smart email management software, keeping track of your emails has never been easier.

Collaborate on emails, assign them, tag them, or leave internal notes.

It all starts with a proper email management for your shared inbox.

Helpmonks - smart email management software
Helpmonks - email marketing platform

Email Marketing

Helpmonks comes with a full-featured email marketing platform. Create beautiful email campaigns, segment your contacts, and send out timely email newsletters.

With Helpmonks, you can send out email campaigns that your customers will love.

Email Automation

With email drip campaigns, you can send out timely emails to your customers and leads. Send out a welcome email, a follow-up email, or a reminder email.

With Helpmonks, you can create automated email sequences that will help you to engage with your customers.

Helpmonks - email drip campaigns
Helpmonks - a CRM for emails

Contact & Company Management

The Helpmonks CRM is the central place for all your contacts and companies. The CRM can help you to keep track of your customers and leads.

All members of your team will be able to see all the customers conversation, live chat, reactions to email campaigns and more.

Knowledge Base

With the Helpmonks knowledge base, you can create a self-service portal for your customers. Create a knowledge base for your customers and let them find answers to their questions.

With our AI-powered search, your customers will find the answers they are looking for.

Helpmonks - knowledge base software
Helpmonks with live chat widget for your website

Live Chat

With the Helpmonks live chat, you can engage with your customers in real-time. The live chat is fully integrated into the Helpmonks platform and allows you to see all the conversations with your customers.

Combined with a knowledge base you can integrate your help center on every website or online store and leverage the push notifications for instantenous marketing.

File Sharing

The Helpmonks file sharing server enables you to create a central location for all your brands and media assets. Easily share files with your team or customers.

Helpmonks - file sharing server

Replace many apps. Save time and (a lot) of money.

Manage multiple business apps with ease using Helpmonks. Save time and money by replacing several apps. Say goodbye to app juggling and hello to streamlined management.


All features and unlimited users.

Shared inbox
Email marketing
Email automations
Live chat
Knowledge base
Email CRM
Email to-do's
Push notifications
Landing pages
File storage & sharing
Save big with Helpmonks
(2 mailboxes, each $49/month)

Shared inbox

HelpScout, Front, Zendesk, etc. Includes Knowledge Base, Live Chat, 5 users for $19/month on average.


Email marketing

Mailchimp, AWeber, etc. 10,000 contacts, email automation, landing pages, etc. Price on average $180/month.


Misc. tools

CRM, Dropbox, Google, Office 365, etc. All your subscriptions on average $360/month.


$635/month minimum

Get more done.

With Helpmonks everyone uses the same app at the same time. One place to get work done and not all over the place. Using Helpmonks goes beyond the price. Helpmonks is here to make you successful.

Over 10 years in business.

Self-funded. No investors. No bullshit.

More than 3,000 customers worldwide.

Helpmonks - no bullshit customer engagement service

Growth starts with action

Empower your team and delight your customers.

Helpmonks - email management for small businesses