Customer Engagement Platform
Helpmonks is a customer engagement platform that combines email management, email marketing, and customer support automation in one solution.
Powerful customer engagement platform features
We believe there is more to a customer engagement solution than sending email campaigns. That's why we created a customer engagement platform that combines email management, email marketing, and customer support tools in one platform.
With Helpmonks, you get much more than just an engagement solution. You get a platform that helps improve customer interaction and customer loyalty. It allows you to connect with your customers meaningfully for an outstanding customer experience.
All your customer engagement tools in one place
We created Helpmonks to be the only customer engagement platform you'll ever need. With Helpmonks you get a customer engagement platform that combines email management, email marketing, and all the tools for customer conversation and support in one platform.
Email Marketing
A mighty email marketing platform to help you reach your customers and increase sales.
Email CRM
Manage contacts and companies and get the full (customer) picture at any point and any time.
Knowledge Base
Create public or internal doc sites with ease. Fully integrated with our live chat widget.
Live Chat
Real time customer support with live chat for your websites. Including smart push notifications.
File Sharing
One central space for all your attachments. Plus file management with a lighting-fast search.
Email management
With our smart email management software , keeping track of your emails has never been easier.
Collaborate on emails, assign them, tag them, or leave internal notes.
It all starts with a proper email management for your shared inbox .
Email Marketing
Helpmonks comes with a full-featured email marketing platform . Create beautiful email campaigns, segment your contacts, and send out timely email newsletters.
With Helpmonks, you can send out email campaigns that your customers will love.
Email Automation
With email drip campaigns , you can send out timely emails to your customers and leads. Send out a welcome email, a follow-up email, or a reminder email.
With Helpmonks, you can create automated email sequences that will help you to engage with your customers.
Contact & Company Management
The Helpmonks CRM is the central place for all your contacts and companies. The CRM can help you to keep track of your customers and leads.
All members of your team will be able to see all the customers conversation, live chat, reactions to email campaigns and more.
Knowledge Base
With the Helpmonks knowledge base, you can create a self-service portal for your customers. Create a knowledge base for your customers and let them find answers to their questions.
With our AI-powered search, your customers will find the answers they are looking for.
Live Chat
With the Helpmonks live chat, you can engage with your customers in real-time. The live chat is fully integrated into the Helpmonks platform and allows you to see all the conversations with your customers.
Combined with a knowledge base you can integrate your help center on every website or online store and leverage the push notifications for instantenous marketing.
File Sharing
The Helpmonks file sharing server enables you to create a central location for all your brands and media assets. Easily share files with your team or customers.
