The future of UI is here
Most of you probably remember the UI of the movie “Minority Report”. We all thought that this would be way cool to interact with our machines like that. Well
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Tips, tricks, and best practices, on customer communication, customer engagement, shared inboxes, knowledge base, live chat, email marketing, email automation, and more.
Jquery form submit and too much recursion
I just run into an issue where the form was submitted with Firefox (despite an error), but the page stopped loading under Google Chrome. With the help of Fir
Read nowBeing vegetarian
I've been a vegetarian all my life and so it comes natural for me. I have never had the desire to eat meat, thus the discussion, why it is difficult to stop
Read nowMassive Attack: Saturday Come Slow Film
Filmed inside Cambridge University's anechoic chamber (designed to create total silence) and featuring former Guantanamo Bay detainee, Ruhal Ahmed, this shor
Read nowEmail client experiences on macOS and on the iPhone
Given gMail has one of the best web application interfaces (for its usage) and can sit happy in your browser tab, it is after all still a web application and
Read nowStar Wars and Lego
This YouTube Video is just too good to pass on. As a big Star Wars fan (I guess, I watched the first one 50 times at the movies) this is a must see. And if y
Read nowThe quest for the perfect RSS Reader for the Mac Desktop and iPhone
I like to keep myself informed on different topics, as such RSS feeds are a great way to keep informed. They allow you to follow a site, without having to vi
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What do those newspapers think?
Right, so I've been on the internet for quite a long time. Like many of you, I most of the time “could” ignore those ads when visiting a newspaper website, b
Read nowBehind the scenes of popular TV shows
I have to admit, I'm a huge fan of Movies and TV shows that have some fiction involved. Movies like “Avatar” and TV shows like “Heroes”, “Lost”, and “Flash F
Read nowExperiences with the iPhone and Internet Tethering
The last couple of weeks, I have had to use the Internet Tethering function that comes with the iPhone. During the course of this time, I made some interest
Read nowNginx, Tomcat, upstream sent too big header while reading response
Nginx is our favorite web server currently as it is fast, lean and easy to configure. Performance is just outstanding and if you haven't take a look at it. O
Read nowSetting up Apache2, PHP and MySQL on MacOS X - the easy way
Today I set out to get MySQL and PHP setup on my MacBook Pro. Since Apache2 already comes with MacOS X (mine is Snow Leopard and yours should be too!). Now,
Read nowSugarCRM: Inbound eMail
SugarCRM is a good open source CRM, but the overwhelming functions and navigation makes it “sometimes” hard to really get to the one thing you want to do. In
Read nowNginx, Apache, SSL and signed by an unknown certifying authority
We just moved a whole bunch of servers to a new hosting center and moved from CentOS (more on this in a later blog post). While we migrated mostly everything
Read nowSyntactically invalid HELO argument(s)
Just been going trough a lot of reconfiguration lately and today finished configuring a new server. While testing the mail function we saw in the mail logs t
Read nowSubversion: Switch to a new location
We just moved some of our subversion repositories to a new server and with it changed the URL's. Now, in order to change any existing checkout version to gra
Read nowGet the latest libraries for CentOS
CentOS, being a “legal copy” of RedHat, as good as it is, comes with some really outdated libraries. This has caused many, including myself, to find way how
Read nowWordpress, PHP error and updating PHP on CentOS 5.x
Mind you, I'm no PHP guru and I only have PHP installed on our server because of our WordPress blogs. that said, I was facing an ugly PHP error today and som
Read nowSeth Godin's free eBook: What Matters Now
Seth Godin had a great idea . Here is one of my favorite ones from Dave Balter: A long time ago, starting a company that made software for computers was dumb
Read nowSolutions for Oracle ORA-28002 and ORA-27101
Running an Oracle database is great, because it is stable and just runs, but sometimes you are hit with unexpected errors when you restart your machine. Thou
Read nowImpression from Massive Attack Concert
I just got home from a very impressive Massive Attack concert. I have to say that this show totally blew me away. The sound quality, the light show, the para
Read nowImageMagick and Ghostscript playing nice with web applications
I had to spent way too much time the last time to set up ImageMagick and Ghostscript together that I simply jump right in so you don't have to waste time on
Read nowSQL Paging with Oracle, MySQL and MS SQL
I have to admit, I love databases. To hold data in a central place and be able to hook up any application from wherever you are to it, is just convenient to
Read nowFFmpeg -- here we go again
My two other posts on FFmpeg entitled “Installing ffmpeg on CentOS 5 ” already explained in deep how to get FFmpeg up and running. Unfortunately, today one o
Read nowTomcat and directories
I run into a nasty issue the other day with “alike” directories in my web application. That is, I had a copy of a “WEB-INF” directory called “WEB-INF–“. Whil
Read nowUpgrade to most recent ImageMagick version on CentOS 5.x
My favorite choice for running a Linux Server is CentOS , CentOS comes with version 6.2.
Read nowOracle backup with RMAN
Deploying an Oracle database is one thing, but doing a good recovery backup plan is another matter. Good for us, Oracle comes with its own tool for doing bac
Read nowWhy we choose to use the AGPL license for Razuna
Matt Mullenweg , uses the AGPL and why we chose it. It think Matt brings it right to the point and I agree with him totally 🙂
Read nowOne of the reasons why the internet and open source works
Social theorist Jonathan Zittrain gave a very entertaining and enlightening talk about the random kindness on the Internet and how we can all benefit from th
Read nowSELinux and FFMpeg
SELinux is a good thing, but it also requires you to watch out on some libraries. Sometimes, something just fails, because SELinux does not allow it to run.
Read nowGriffin Express Card/34 and Snow Leopard
Like many others I installed Snow Leopard on my Mac and like many I'm most of the time very happy with it. But there are some things that still don't work as
Read nowAwesome informative video
If you are moving on the web and are surrounded by many little gadgets or simply want to be informed where the society is heading you own it to yourself to w
Read nowHow the mind changes and develops over time
This is another interesting talk over at the TED website entitled “How to read each other's mind”. Thought I think the title is a bit misleading, the talk go
Read nowRetrieving mail from one Google App account to another with POP
I had the need to retrieve mails from one Google App account to another Google App account over POP. Like this you can actually “swap” from one primary domai
Read nowNatasha Tsakos: Being human is an artform
This presentation of Natasha Tsakos is very well prepared and entertaining. She shows us a new form of theater, coupled with art and technology. My favorite
Read nowReasons for going Open Source
Recently at a conference where I was presenting our Open Source Digital Asset Management for us and primary if we make money from it, in short if we are succ
Read nowApple or not - that is the question
The recent eMail von Jason Calacanis . You can read their back and forth on Jason's take on Apple and make up your own mind. I have read all the blog posts s
Read nowSetting the correct Java version under MacOS X
My favorite scripting language is CFML, or as some know it as ColdFusion. I like it because it is very very powerful, easy to use and can do just about every
Read nowAutomatic Memory Management in Oracle Database 11g
Oracle Database 11g brings lot of new enhancements, especially in the Memory management. Oracle 11g allows you to allocate one chunk of memory, which Oracle
Read nowWhy the Wordpress Administration did not load anymore and a solution
Like many people, I totally dig WordPress as my preferred Blog software (despite it being written in PHP, but that is another story:-) ). The way I have Word
Read nowUpdating subversion on 64-bit Linux (CentOS/RedHat)
I run into some issues trying to update subversion on our Linux 64-bit (CentOS) servers. In other words, RPM always complained on some missing dependencies f
Read nowMy opinion of the Spry Javascript framework
I have to say that I love the Adobe Spry Javascript framework one. With it you are able to validate just about everything the user enters and you will have f
Read nowConfigure web server to handle .air files
Recently over at the website of our open source Digital Asset Management company Razuna Ltd. , we published a desktop application that was build with Adobe A
Read nowSome people still don't believe
How many times have you watched a Asian movie were the actors fly around or do some crazy stunts and you were thinking that this can not be real? Personally,
Read nowHave you lost your cron
A minimal installation of a new Linux box feel just about right. You can feel the power of Linux as it just sits there and waits for the tasks you can throw
Read nowReading books on the iPhone
I love to read. I like to get as much knowledge as possible into my system. So far, I have been an “old style” book reader, meaning I actually bought a book
Read nowGetting Jira to work with subversion 1.5
We recently moved most of our servers. In the move we also upgraded our subversion server to the latest version (1.5.x). All went very well, except that our
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Try it for freeProduct updates
Introducing Magic Links for passwordless login
The Magic Link login process provides a seamless experience and allows for effortless login. You can now use Magic Links to log in to your Helpmonks account.
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Major design changes and performance updates
This release includes many product improvements and updates, which is part of our commitment to continuous product improvement and user feedback.
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Now available: EU data center
We are pleased to inform you about our latest service update. As part of our expansion plans for our email management, a EU data center for email hosting is now available
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New in Helpmonks: Retention policies
We are excited to share that we have recently implemented Retention policies in Helpmonks. Retention policies allow to automatically remove conversations based on time.
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New in Helpmonks: Public links and vCards for Contacts
We have some exciting news to share with you. You can now share your email conversations with others and easily download contact information in vCard format.
Read moreHelpmonks updates, Nov. 16th, 2023
This Helpsmonks update includes several enhancements and bug fixes we released over the last couple of weeks.
Read moreHelpmonks updates, Nov. 10th, 2023
We continue to improve Helpmonks. Here are the most recent updates with fixes for real-time email services, email marketing, and more.
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