12 Important Customer Service Skills in 2024
Excellent customer service has always been, and always will be, essential for any company's success. Here are the 12 most important customer service skills.
Read nowSugarCRM is a good open source CRM, but the overwhelming functions and navigation makes it “sometimes” hard to really get to the one thing you want to do. In any case, it does the job well. Apart from that, I just came upon this error message within SugarCRM:
Warnings: Inbound Email cannot function without the IMAP c-client libraries enabled/compiled with the PHP module. Please contact your administrator to resolve this issue.
This definitely means that PHP is missing some mail libraries, but the message to compile PHP is kinda scary, isn’t it? Luckily, if you are using Ubuntu all you need to do is to issue an “apt-get” command and you are rolling. So here we go:
apt-get install php5-imap
This will install everything for you, make sure to restart PHP (restart Apache or the FastCGI).
Excellent customer service has always been, and always will be, essential for any company's success. Here are the 12 most important customer service skills.
Read nowEmail delegation can reduce the burden on team members and spread the workload. Our guide to email delegation with a shared inbox will provide the answers.
Read nowGoogle Collaborative Inbox is a free inbox collaboration tool you can access by turning on Groups For Business. But does this Google feature have what it takes?
Read nowAutomated customer service is a game-changer for businesses. Learn about the benefits, examples, and strategies for implementing automated customer service.
Read nowEmpower your team and delight your customers.