12 Important Customer Service Skills in 2024
Excellent customer service has always been, and always will be, essential for any company's success. Here are the 12 most important customer service skills.
Read nowLike many others I installed Snow Leopard on my Mac and like many I’m most of the time very happy with it. But there are some things that still don’t work as expected. Especially troublesome is when working Hardware can not be used anymore.
Unfortunately, I had one of those experiences today. As a owner of the Late 2008 MacBook Pro series, I don’t have a Smart Card Reader built in, thus I bought myself a Griffin eSata Express Card, which I use to read/write to Smart Cards. But as I found out today, after wanting to use it for the first time since upgrading to Snow Leopard, the Smart Card could not be read. As a fact, the Card Reader is not even recognized by the System itself.
Apparently, Apple disables some drivers during the installation as stated in the Technote called “About incompatible Software”. One of those drivers is the one from Sillicon Image which enables the Smart Card Reader. After some searching I found the same driver again over at the Sillicon Image download page and installed the latest driver (from 2007) again. Low and behold the card works again.
Not sure, how long this will work, but for now this will hopefully help anybody else.
Update:
After some more searching I found that updated Snow Leopard ExpressCard drivers are available from FirmTek. So far, I can report successful installation working with this driver as well.
