12 Important Customer Service Skills in 2024
Excellent customer service has always been, and always will be, essential for any company's success. Here are the 12 most important customer service skills.
Read nowI am a huge fan of making my life “simple” and not complicated. After all, life around us is already complicated with all that is going on, so why bother taking it home, right?
That is also one of the reasons, why I use Apple Hardware and, to some extend, Apple Software. Not that I don’t know how to work with Linux or Windows, but Apple has one thing going for them, that is “It simply works”. That is true when it comes down to their Hardware, Operating System and Phone. You could argue, that this and that feature is not there and Apple is mediocre in their feature set (thought, this is mainly true), but I think because their not overloaded with features they have less to worry about and again it boils down that “it simply works”.
In that regard, I set out the other day to get my sound and TV setup right in my house. Something which I thought will take a long time, took merely minutes to get everything up and running. I took a new Mac Mini as the center of my “Hub”, meaning I have iTunes running on it, got it connected to my Apple Airport Extreme (with 2 Airport Express devices on other levels in the house) and have my Stereo connected to another Airport Express device. Then I also hooked up the Mac Mini to my TV Set.
Now, the best part of this setup is that I can control iTunes and the Mac Mini from everywhere in my house with my MacBook Pro, or from my wife’s MacBook or from my iPhone. Yes, iPhone!
Did you know that Apple has a great little iPhone app that allows you to control iTunes directly from your iPhone? I didn’t and so I as totally blown away when I found this little gem of software, called “Remote“. Once installed, again it took a minute to install and setup, you can control iTunes and Apple TV right there from your iPhone.
I remember when I was invited by Apple to come over to a MacWorld keynote and I saw Steve Jobs talking on the Apple Hub idea. His vision was that Apple devices become the Hub, the center of your life. Well, I have to say that they achieved it. Well done and thank you.
