What does Open Source Mean for Digital Asset Management?
As you probably know, Razuna is an open source digital asset management software. This basically means that you can download the software and use it for free
Read nowAs you probably know, Razuna is an open source digital asset management software. This basically means that you can download the software and use it for free
Read nowWe are excited to announce the newest member to the growing Helpmonks plugin family — the Helpmonks HipChat plugin. With the HipChat plugin enabled your team
Read nowOne of the most useful benefits of a system like Helpmonks is that it combines customer requests or support enquiries in one central location for your whole
Read nowEven though it may come as surprise to few, Razuna is actually a digital asset management (DAM) software. And now, it's kind of official. The 10 Core Charact
Read nowHelpmonks ! Helpmonks is built with open source technologies [https
Read nowTimely customer support is crucial to the success of any organization. However, and especially when it comes to email management you can create a service lev
Read nowNitai Aventaggiato — a serial entrepreneur who is also the founder of Razuna — announced today that he has launched his sixth company called Helpmonks . The
Read nowYou can now add private notes to any email in Helpmonks. Simply check the “private notes” checkbox when you create a note in Helpmonks and it will show to yo
Read nowDespite the current endeavors to re-imagine email, I think that the problem is not email per se, but is instead the way we use email. Proof of this is the ex
Read nowhttps://embed-ssl.ted.com/talks/glenn_greenwald_why_privacy_matters.html The above talk by Gleen Greenwald has simply to many important messages in it to sim
Read nowThis is a great presentation by Steve Albini about the state of the music industry and the download of files on the internet in general. Here just one of hi
Read nowAfter literally countless hours setting up a SFTP user one of my Ubuntu servers, and having error messages on SFTP login, I finally succeeded. The issue that
Read nowReasons why Netflix will dominate
Read nowReplacing Apache with Nginx is something I wanted to do for some time. However, I always had some issues with the multi-site (wildcard domain) setup. Setting
Read nowAccording to a GoPro spokesperson the stunt is 100% legit (as seen on Mashable )
Read now“Egoist”, I said out loud in my mind. No, I'm not talking about the famous Eau Du Cologne from Channel called Egoist. I'm talking about the people or in this
Read nowAs of immediately attachments are now parsed and attached to emails within the HelpMonks application and also attached to outgoing messages. We are currently
Read nowOne year ago, the world had never heard of Edward Snowden, and we knew very little about the breathtaking scope of U.S. government surveillance. One year la
Read nowThe beauty of a mind that is restless and constantly looking for new ventures, is that it comes across many interesting possibilities. It is almost like a fo
Read nowThis is more a note to myself, but while enabling a certificate on one server I came upon this little snippet to redirect all http access to the secure https
Read nowMany people use a simple “brew install node” to get node running on their machines. However, today I discovered that all global node modules could not be upd
Read nowWe've been working on HelpMonks for HelpMonks. From our interest in development languages, our knowledge of cli
Read nowUSA used to be the “Land of Opportunities” for us Europeans. For decades, we looked in awe at the big country to the west, and millions emigrated in search o
Read nowSince many people come to this blog looking for a solution to install Java 7 on MacOS X , this page [h
Read nowI came across this book from Charles Eisenstein traces the history of money fr
Read nowAccessing sessions in your Jade template is not straight forward, as in “it just works”. In order to do so, you have to use the Middleware. In short put the
Read nowMatt Damon reads from Howard Zinn's speech “The Problem is Civil Obedience” (November 1970) .
Read nowI've recently done a lot of work with Nodejs pulls downs its updates from a global repository and keeps all packages up-to-date. In the many years I've used
Read nowFirst off, I really like Jira for managing code on Github. Just realised that Atlassian has become a company to depend on… This post goes
Read nowWe have been a bit “off-track” in the recent months, being all engaged with other fun stuff .
Read nowRecently, I got an increased reporting of some of my customers that they cannot log in to one of my application or receive errors with sessions not being set
Read nowRun into this Java error today: > The major.minor version ‘51.0' is too recent for this tool to understand While this message is rather useless, I figured th
Read nowI just got my new pair of Nike Free run shoes which come in at around 9 Oz. (255g). The pleasure of wearing them comes, apart from their awesome comfort, fro
Read nowAwesome interview with Cory Doctorow about Aaron Swartz and Hacktivism
Read nowRecently I've had the need to give a user a read-only access to a bucket on Amazon S3. Amazon provides the IAM (Identity and Access Management) Console for t
Read nowI've recently had an error of: Whatever I've tried did not work. After a while I saw that all the files in the refs/remotes/origin/… directory where being re
Read nowThe latest Railo 4.1 bring “Smarter Template Compilation” (read the blog post!). In order to get it running you need to set the -javagent variable for your J
Read nowStarting with Tomcat 6.0.18 and in Tomcat 7.x any cookie containing a “=” will be truncated. Where you would expect your cookie to hold all values, e.g. “val
Read nowwxPython is a GUI library kit import wx Traceback (most recent call la
Read nowI know, best title for a blog post, but seriously you have to watch the below commercial. It is funny, engaging and touches quite enough inside of you to wan
Read nowYeah we all have been spoiled by Microsoft and (during the Steve Jobs area) by Apple with innovation, but clearly the stage for the next “big thing” belongs
Read nowThis week seams to be the Java week. Just yesterday I've posted about my experience on installing Java 7 on MacOS X 10.8.2 ). Since I'm working currently on
Read nowToday I set out to get Java 7 JDK running on MacOS X Mountain Lion (10.8.2). As Apple actually only installs Java 6 (1.6.x) one needs to get Java 7 from the
Read nowOpen source software turns this world and is found in every little gadget, in your phone (Android), when you swipe your credit card at the counter, in the pl
Read nowDon't you love that every major database on the planet thinks that we (as in developers) don't need to have a common syntax and that we should spend hours lo
Read nowI was recently asked to provide a snapshot ID to the AWS people and provide some more details. The only message I've got, was to initiate “ec2-describe-image
Read nowI have been intrigued by having a complete work-horse in such a small form factor. Thought, at the introduction the 4GB RAM and 64GB storage was not enough
Read nowAs I've just switched from one Mac to another I've experienced an issue with the Homebrew installation. Whatever I did I received a message of; > fatal: Unab
Read nowEverything for sales, marketing, and support
Shared Inbox
Email CRM
Email Campaigns
Email Sequences
Live Chat
Push Notifications
Knowledge Base
File Server
Try it for freeThe Magic Link login process provides a seamless experience and allows for effortless login. You can now use Magic Links to log in to your Helpmonks account.
Read moreThis release includes many product improvements and updates, which is part of our commitment to continuous product improvement and user feedback.
Read moreWe are pleased to inform you about our latest service update. As part of our expansion plans for our email management, a EU data center for email hosting is now available
Read moreWe are excited to share that we have recently implemented Retention policies in Helpmonks. Retention policies allow to automatically remove conversations based on time.
Read moreWe have some exciting news to share with you. You can now share your email conversations with others and easily download contact information in vCard format.
Read moreThis Helpsmonks update includes several enhancements and bug fixes we released over the last couple of weeks.
Read moreWe continue to improve Helpmonks. Here are the most recent updates with fixes for real-time email services, email marketing, and more.
Read moreEmpower your team and delight your customers.