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New in Helpmonks: Color your mailboxes
The benefit of a system like Helpmonks is that you and your team have full transparency over all incoming email conversations, including a 360-degree insight
Helpmonks product updates
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New in Helpmonks: New dashboard
We've been working hard the last few weeks to re-design the Helpmonks dashboard. As the dashboard is the first thing you see when you sign in to Helpmonks, w
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New in Helpmonks: Interface updates, plus easy navigation between messages
Over the last few days, we've made several small updates to the Helpmonks interface . Now, we've also added the ability to navigate quickly through your mess
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New in Helpmonks: Enhanced options for forwarding emails
We just released a very exciting update for Helpmonks — the option to include all attachments (or not) upon forwarding an email. In addition, you can now als
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Support for Proprietary winmail.dat Files in Helpmonks
We just pushed an update to our Helpmonks servers that supports parsing of winmail.dat files. Windmail.dat files is a proprietary attachment format that is u
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Introducing Real-time Desktop Notifications and Mailbox Refresh
Whether reminding you of a conversation, helping you with your sales emails or building a transparent mailbox service for your whole team, Helpmonks is makin
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New in Helpmonks: Get notified when no one replies to an email
The Helpmonks Team has been very hard at work and we are super excited to share with you our newest feature —The ability to be notified when when an email re
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Overhauled responsive mobile experience for Helpmonks
We know that many of our customers use Helpmonks on their mobile devices. While we do not have a native application yet (we are planning to release something
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New in Helpmonks: Fixing the auto-reply war
In general, auto-replies are a good thing, as it can let a sender know if you are out-of-the-office. Auto-replies for a shared mailbox are also a good thing,
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New in Helpmonks: Print conversation or individual messages
We are excited to let you know that we have added one of the most requested features for Helpmonks —the ability to print emails. By clicking on the print ico
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Changes and updates to the Helpmonks API
We just pushed a new release to our Helpmonks servers which contains the following updates to the API: 1. The return data format has changed The updated API
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Oui oui, c'est vrai… French is now available in Helpmonks
As we welcome more and more customers to Helpmonks each month, we also broaden our international presence. As of today, we have customers in the USA, Germany