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Support for Proprietary winmail.dat Files in Helpmonks
We just pushed an update to our Helpmonks servers that supports parsing of winmail.dat files. Windmail.dat files is a proprietary attachment format that is u
Helpmonks product updates
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Introducing Real-time Desktop Notifications and Mailbox Refresh
Whether reminding you of a conversation, helping you with your sales emails or building a transparent mailbox service for your whole team, Helpmonks is makin
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New in Helpmonks: Get notified when no one replies to an email
The Helpmonks Team has been very hard at work and we are super excited to share with you our newest feature —The ability to be notified when when an email re
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Overhauled responsive mobile experience for Helpmonks
We know that many of our customers use Helpmonks on their mobile devices. While we do not have a native application yet (we are planning to release something
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New in Helpmonks: Fixing the auto-reply war
In general, auto-replies are a good thing, as it can let a sender know if you are out-of-the-office. Auto-replies for a shared mailbox are also a good thing,
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New in Helpmonks: Print conversation or individual messages
We are excited to let you know that we have added one of the most requested features for Helpmonks —the ability to print emails. By clicking on the print ico
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Changes and updates to the Helpmonks API
We just pushed a new release to our Helpmonks servers which contains the following updates to the API: 1. The return data format has changed The updated API
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Oui oui, c'est vrai… French is now available in Helpmonks
As we welcome more and more customers to Helpmonks each month, we also broaden our international presence. As of today, we have customers in the USA, Germany
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Updated Workflow
Just a quick note, on a rather important update to the workflow. We enhanced the workflow so that you can now enter any email address to be matched. Previous
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A slew of updates
We've been very busy here at Helpmonks to make your shared inbox better every day. Here are some of the latest enhancements to bring your team email to the n
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Some updates
Today we pushed a few updates to the Helpmonks platform. Some of these are direct user requests. Here is the list of changes: * Enabled search for custom fie
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Small update for company users
While we are on our way to open up Helpmonks to broader integration (Zapier, Custom Fields, Custom Application, etc.) here is a small new feature that some o