New in Helpmonks: Zapier
We are happy to announce our latest update —the Helpmonks-Zapier app. We are very excited about the Helpmonks-Zapier app as it is much more than a simple “in
Helpmonks product updates
The next step in the Helpmonks email platform journey
2017 was an incredibly exciting year for us here at Helpmonks. We saw our platform evolve manifold, and many of you became devoted customers. From the beginn
New in Helpmonks: Adding attachments and images to notes
Welcome to 2018! We have many enhancements and features planned for this year. More on this in another post. For now, we are kicking off, 2018 with one of th
Introducing a new website, new plans, and new plugins
We are incredibly excited to finally share with you what we have been working on for the last few months —a new website , and our automated marketing eng
New in Helpmonks: Summary of assigned emails and detail view enhancements
We just released two exciting new updates for Helpmonks — a summary of assigned emails and emails in the conversation view are now collapsible. Summary of as
New in Helpmonks — October 2017
The last few weeks have been busy here at Helpmonks . We all gathered for a team meeting in Germany, spent a great time together and also managed to release
Announcing new reports in Helpmonks
As Helpmonks continues to grow ). Today, we are excited to announce the availability of new reports in Helpmonks. More insight and a brand new user detailed
New in Helpmonks: Merge and link conversations
Good news. You can now merge conversations in Helpmonks . Also, there is an option to link to other email conversations. With merging and linking you now hav
What's new in Helpmonks
We've made lots of enhancements to Helpmonks was to be able to use dynamic variables in your signatures. We are happy to announce that this is now available
New in Helpmonks: Collision Detection
We are very excited to announce that the #1 requested feature for Helpmonks , you will now see a status when someone is viewing a conversation which is also
New in Helpmonks: Create an individual user signature for each mailbox
Here is another feature that many Helpmonks users requested —the option to create different user signature per mailbox. With this new option, our users are n
Several Helpmonks updates that will help you and your team to work faster
Over the last few weeks, we've made several updates to Helpmonks . Some are new options, and some are changes to the user interface of Helpmonks to help you