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Helping enterprises with support for SAML 2.0 in Helpmonks
Managing users and groups and their logins is a challenge for enterprises all over the world. To that end, we are excited to announce support for SAML 2 in H
Helpmonks product updates
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Introducing Avatar's and a re-design of the conversation view
In the last several months we've made many design improvements to make Helpmonks more personal for your everyday use. Notably, in the previous few weeks, we'
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New in Helpmonks: Grouping and filtering of emails
We know that our customers need to work on emails as efficient as possible. To that end, we are very excited to announce that there is now a group and filter
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Things we've added in the recent weeks
Once again, we've been busy here at Helpmonks . Just like with LiveChat, you will receive chat transcripts and offline messages in your mailboxes. Tracking L
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New in Helpmonks: Mentions
Mentions are finally available in Helpmonks . Mentions allow you to create a note and only notify the people that you deem relevant to the conversation. To m
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New features empowers Helpmonks users with customization
At Helpmonks, we're huge believers that we don't live in a one-size-fits all world. As such, we've designed our powerful suite of collaborative email to be a
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New in Helpmonks: Zapier
We are happy to announce our latest update —the Helpmonks-Zapier app. We are very excited about the Helpmonks-Zapier app as it is much more than a simple “in
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The next step in the Helpmonks email platform journey
2017 was an incredibly exciting year for us here at Helpmonks. We saw our platform evolve manifold, and many of you became devoted customers. From the beginn
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New in Helpmonks: Adding attachments and images to notes
Welcome to 2018! We have many enhancements and features planned for this year. More on this in another post. For now, we are kicking off, 2018 with one of th
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Introducing a new website, new plans, and new plugins
We are incredibly excited to finally share with you what we have been working on for the last few months —a new website , and our automated marketing eng
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New in Helpmonks: Summary of assigned emails and detail view enhancements
We just released two exciting new updates for Helpmonks — a summary of assigned emails and emails in the conversation view are now collapsible. Summary of as
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New in Helpmonks — October 2017
The last few weeks have been busy here at Helpmonks . We all gathered for a team meeting in Germany, spent a great time together and also managed to release