New in Helpmonks: Remove customer records
Helpmonks's . From here you can add the customer to a company or see the history of the customer. Since Helpmonks first launched, the customer records could
Helpmonks product updates
New in Helpmonks: IMAP syncing for outgoing message
We just released an exciting new feature for Helpmonks , there was always the missing aspect of new messages or replies in Helpmonks not being available to y
You can now use your Helpmonks mailboxes as an email archive
We are excited to release an option today that lets you use your Helpmonks mailboxes as an Archive. The settings to use a mailbox as an Archive can be found
A new login screen and new icons for Helpmonks
When you sign into Helpmonks today, you will experience a new login screen and a brand new icon set. The new login screen The new design puts your login cred
New in Helpmonks: Download all attachments and a new “Pending” status
Summer is slowly ending, most people are back at work, and the Helpmonks team has some exciting new features lined up. Here are the first ones; Download all
New in Helpmonks: Search enhancements
At Helpmonks we search for emails a lot. I'm sure you do, too. To this end, we added an “Advanced search” in Helpmonks from the very beginning. However, in o
Helping enterprises with support for SAML 2.0 in Helpmonks
Managing users and groups and their logins is a challenge for enterprises all over the world. To that end, we are excited to announce support for SAML 2 in H
Introducing Avatar's and a re-design of the conversation view
In the last several months we've made many design improvements to make Helpmonks more personal for your everyday use. Notably, in the previous few weeks, we'
New in Helpmonks: Grouping and filtering of emails
We know that our customers need to work on emails as efficient as possible. To that end, we are very excited to announce that there is now a group and filter
Things we've added in the recent weeks
Once again, we've been busy here at Helpmonks . Just like with LiveChat, you will receive chat transcripts and offline messages in your mailboxes. Tracking L
New in Helpmonks: Mentions
Mentions are finally available in Helpmonks . Mentions allow you to create a note and only notify the people that you deem relevant to the conversation. To m
New features empowers Helpmonks users with customization
At Helpmonks, we're huge believers that we don't live in a one-size-fits all world. As such, we've designed our powerful suite of collaborative email to be a