New in Helpmonks: Fixing the auto-reply war
In general, auto-replies are a good thing, as it can let a sender know if you are out-of-the-office. Auto-replies for a shared mailbox are also a good thing,
Helpmonks product updates
New in Helpmonks: Print conversation or individual messages
We are excited to let you know that we have added one of the most requested features for Helpmonks —the ability to print emails. By clicking on the print ico
Changes and updates to the Helpmonks API
We just pushed a new release to our Helpmonks servers which contains the following updates to the API: 1. The return data format has changed The updated API
Oui oui, c'est vrai… French is now available in Helpmonks
As we welcome more and more customers to Helpmonks each month, we also broaden our international presence. As of today, we have customers in the USA, Germany
Updated Workflow
Just a quick note, on a rather important update to the workflow. We enhanced the workflow so that you can now enter any email address to be matched. Previous
A slew of updates
We've been very busy here at Helpmonks to make your shared inbox better every day. Here are some of the latest enhancements to bring your team email to the n
Some updates
Today we pushed a few updates to the Helpmonks platform. Some of these are direct user requests. Here is the list of changes: * Enabled search for custom fie
Small update for company users
While we are on our way to open up Helpmonks to broader integration (Zapier, Custom Fields, Custom Application, etc.) here is a small new feature that some o
More power to email forwarding in Helpmonks
As of immediately, any email you forward to a Helpmonks shared inbox will parse the header and will set the TO address to the email address you received the
How Helpmonks plugins make your team happy
Recently we noticed many of our competitors and partners are talking about email management, and how their email solutions integrate with their client's work
A few updates to Helpmonks
We've been hard at work here at Helpmonks and released a few updates that will enhance how you work with your customer emails. Overview of attachments Many o
Helpmonks can notify your Slack channels now too
We are excited to announce that the Helpmonks Slack integration the Slack plugin will notify you of incoming emails in your prefered channel automatically. S