12 Important Customer Service Skills in 2024
Excellent customer service has always been, and always will be, essential for any company's success. Here are the 12 most important customer service skills.
Read nowToday we pushed a few updates to the Helpmonks platform. Some of these are direct user requests. Here is the list of changes:
- Enabled search for custom fields. If you haven’t done so, check out the custom fields plugin
- In the conversation list, messages that you have sent or replied to, are now show in italic and greyed out
- In the message detail view all images show now properly for all devices (responsive)
- Sending with the setting “sent from user” have now the proper email address
- Replies to forwarded messages are now being assigned properly
- Inline images and attachments in forwarded messages show now properly
All changes are already pushed to our servers and available to all users.
As always I like to thank our awesome customers for their feedback.
