12 Important Customer Service Skills in 2024
Excellent customer service has always been, and always will be, essential for any company's success. Here are the 12 most important customer service skills.
Read nowJust a quick note, on a rather important update to the workflow.
We enhanced the workflow so that you can now enter any email address to be matched. Previously, you could only match if the customer already existed in Helpmonks (hey, we learn too).
This is just another one of those updates that helps you tame your team emails. Stay tuned for a rather large update coming soon including the brand new API (yes, it’s ready!).
Join the 1000 new customers and see how you too can control your shared inbox.
Excellent customer service has always been, and always will be, essential for any company's success. Here are the 12 most important customer service skills.
Read nowEmail delegation can reduce the burden on team members and spread the workload. Our guide to email delegation with a shared inbox will provide the answers.
Read nowGoogle Collaborative Inbox is a free inbox collaboration tool you can access by turning on Groups For Business. But does this Google feature have what it takes?
Read nowAutomated customer service is a game-changer for businesses. Learn about the benefits, examples, and strategies for implementing automated customer service.
Read nowEmpower your team and delight your customers.