You are in control, because it doesn't matter if your email provider is Google Apps, Rackspace, Yahoo, Exchange Server or your own mail server. Simply forward your email (firstname.lastname@example.org, email@example.com, etc.) to Helpmonks to work with a shared mailbox. Accessible to everyone on your team. See how a shared mailbox works.
Harness the power of email commands to assign conversations to co-workers, set a reminder for yourself or embed internal notes for your team to collaborate on customer inquiries. All this from within your current email client.
By using our email management software your customer won't get a generic email with a support ticket number, or be forced to sign into another support system to keep track of their issue. In fact, they won't even know they're using a shared mailbox. See how a shared mailbox works.
I'm testing your service. I like what I see. Looks perfect for a small office I'm working with!— Tim Martin
Thanks to @helpmonks we're changing how our staff respond to incoming emails so we can better support our members.— MetroAir
#Helpmonks may have just figured out team email, for real— Kyle S