Helpmonks integrates seamlessly with
your existing email platform

Manage your team emails. Organize and prioritize emails by assigning them to team members, archiving important conversations or closing completed inquiries. Keep track of customers, companies and SLAs with built-in customer management tools.

Works with your existing email providers. Helpmonks does not replace, it complements your current email client.

You are in control, because it doesn't matter if your email provider is Google Apps, Rackspace, Yahoo, Exchange Server or your own mail server. Simply forward your email (sales@company.com, support@company.com, etc.) to Helpmonks to work with a shared inbox. Accessible to everyone on your team. See how a shared inbox works.

Update conversations directly from your inbox. Execute commands simply by replying to emails.

Harness the power of email commands to assign conversations to co-workers, set a reminder for yourself or embed internal notes for your team to collaborate on customer inquiries. All this from within your current email client.

See a list of all features or read about email management with Helpmonks.

Intelligent email management. Embbed internal notes directly into email conversations, only visible to you and your team members, never to the customer. Set individual email reminders, to ensure replying in a timely manner. Additionally, create workflow rules to automatically prioritize and manage incoming email messages. See how you can benefit from email management.

How customer service email should be. Don’t burden your customers with your internal numbers.

By using our email management software your customer won't get a generic email with a support ticket number, or be forced to sign into another support system to keep track of their issue. In fact, they won't even know they're using a shared inbox. See how a shared inbox works.

IMAP sync. Store all outgoing messages on your mail server.

With IMAP sync, you can store all outgoing messages from your shared inbox on your mail server, i.e., in the "Sent" folder.

Helpmonks makes it easy to integrate seamlessly with your existing mail provider. It doesn't matter what email provider you use, e.g., Google Apps or Office365. Simply forward emails to your Helpmonks mailbox and use the IMAP sync to store outgoing messages. It's really that simple! See why organizations chose to use Helpmonks.

IMAP sync. Store all outgoing messages on your mail server with Helpmonks team emails

What people are saying about Helpmonks

I really appreciate you always improving the product. Makes it a pleasure to use. Have a great weekend!
— Opticaltel

FYI, very happy customers here at Oosterpoort, we use helpmonks on a daily basis :-)
— Oosterpoort

We really enjoy working with Helpmonks every day. It made our communication with our customers so much easier. Thank you.
— Medology

Ready to create your own shared inbox?
Start collaborating on emails with your team right now

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Helpmonks integrates seamlessly with your existing email platform