email marketing
Performance improvement for your emails
We just pushed an update to our Helpmonks servers that increases the rendering of all emails by 20% – 40%. Furthermore, you should see that your HTML emails
Helpmonks Blog
Guides, updates, and tactics for faster customer collaboration.
email marketing
United and Star Alliance
Update: United responded to this and I've posted their reply at the end. Being a 1k United member has its perks. You get free economy plus seating, six globa
email marketing
Send a new message from your shared inbox in your email client
So far, you had to use the Helpmonks web app with the new “#new” command to create the new message. For example, to send a new message coming from your mailb
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More power to email forwarding in Helpmonks
As of immediately, any email you forward to a Helpmonks shared inbox will parse the header and will set the TO address to the email address you received the
email marketing
Enabling SSL for all on our hosted platform
Back in 2008 when we started with the Razuna hosted platform using SSL was a unique option. Something we felt justified to ask our customers to pay an additi
email marketing
Tools I use - Laptop
I recently moved back to an Apple laptop after my experience with the XPS13 and Linux with the Retina display. I know what some of you might say, after all t
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Why workflows will change your team's email habits
Helpmonks . Harry wants to automatically assign emails with a subject containing “bow” to Denise McCort, and add a note to them as well. Using a workflow all
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Schedule Emails
We are very excited to announce that “Reminders” — one of my favourite feature — is now available in Helpmonks. Add a reminder to an email and don't lose tra
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How Helpmonks plugins make your team happy
Recently we noticed many of our competitors and partners are talking about email management, and how their email solutions integrate with their client's work
email marketing
Razuna 1.8 Release Candidate (RC) 2 now available
Following on the heels of last months Razuna 1.8 RC 1 release and take it for a spin. You can rea
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Your workflow just got powered up
We are extremely excited to bring another great update to our Helpmonks platform . This time to the already powerful workflow's to handle your team email flo
email marketing
New option: default status for replies
I'm excited to announce that we just added a new option for each mailbox, that is, we now have a “default status” that is automatically set when you reply to
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