product
New in Helpmonks: Grouping and filtering of emails
We know that our customers need to work on emails as efficient as possible. To that end, we are very excited to announce that there is now a group and filter
Helpmonks Blog
Guides, updates, and tactics for faster customer collaboration.
email marketing
The custom fields plugin just became more useful
One of our most used and one of my favorite plugins for Helpmonks is the Custom Fields plugins. With the custom field plugin, you can add any additional info
product
Things we've added in the recent weeks
Once again, we've been busy here at Helpmonks . Just like with LiveChat, you will receive chat transcripts and offline messages in your mailboxes. Tracking L
product
New in Helpmonks: Mentions
Mentions are finally available in Helpmonks . Mentions allow you to create a note and only notify the people that you deem relevant to the conversation. To m
product
New features empowers Helpmonks users with customization
At Helpmonks, we're huge believers that we don't live in a one-size-fits all world. As such, we've designed our powerful suite of collaborative email to be a
product
New in Helpmonks: Zapier
We are happy to announce our latest update —the Helpmonks-Zapier app. We are very excited about the Helpmonks-Zapier app as it is much more than a simple “in
product
The next step in the Helpmonks email platform journey
2017 was an incredibly exciting year for us here at Helpmonks. We saw our platform evolve manifold, and many of you became devoted customers. From the beginn
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New in Helpmonks: Adding attachments and images to notes
Welcome to 2018! We have many enhancements and features planned for this year. More on this in another post. For now, we are kicking off, 2018 with one of th
email marketing
Announcing White-label and IP access restriction
As mentioned when we released our new website and new plans , we are hard at work to bring all the features of our new “Go further” plan. Today, we are excit
product
Introducing a new website, new plans, and new plugins
We are incredibly excited to finally share with you what we have been working on for the last few months —a new website , and our automated marketing eng
email marketing
How to make shared email management painless
We've talked before about the pains of email collaboration , we're all about relieving your headaches. Here's three ways we work to make shared email managem
email marketing
Announcing Razuna 1.9.5
As outlined in my last post . Today, I'm thrilled to announce the immediate availability of Razuna 1.9.5. Razuna 1.9.5, despite the small increment in the ve
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