Guides, updates, and tactics for faster customer collaboration.
Having conversations over email is one of the most common forms how people from all nations communicate with each other. For companies of all kinds, an email
Companies — a unique feature of Helpmonks , and they prove especially helpful when cre
Helpmonks's . From here you can add the customer to a company or see the history of the customer. Since Helpmonks first launched, the customer records could
We just released an exciting new feature for Helpmonks , there was always the missing aspect of new messages or replies in Helpmonks not being available to y
We are excited to release an option today that lets you use your Helpmonks mailboxes as an Archive. The settings to use a mailbox as an Archive can be found
When you sign into Helpmonks today, you will experience a new login screen and a brand new icon set. The new login screen The new design puts your login cred
Summer is slowly ending, most people are back at work, and the Helpmonks team has some exciting new features lined up. Here are the first ones; Download all
We recently updated our Customer Rating plugin in Helpmonks to make it more personal for your customers and for your team to immediately see the rating. Also
The folks at Missinglettr have pulled together a world class line-up of the very best thinkers and practitioners in SaaS today, with Ash Maurya, two times be
At Helpmonks we search for emails a lot. I'm sure you do, too. To this end, we added an “Advanced search” in Helpmonks from the very beginning. However, in o
Managing users and groups and their logins is a challenge for enterprises all over the world. To that end, we are excited to announce support for SAML 2 in H
In the last several months we've made many design improvements to make Helpmonks more personal for your everyday use. Notably, in the previous few weeks, we'
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