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New in Helpmonks — October 2017
The last few weeks have been busy here at Helpmonks . We all gathered for a team meeting in Germany, spent a great time together and also managed to release
Helpmonks Blog
Guides, updates, and tactics for faster customer collaboration.
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Four signs you need an email management system
Imagine this: It's Monday morning and you're pulling into the office, refreshed and raring to go. After grabbing some coffee and chatting with coworkers abou
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Announcing new reports in Helpmonks
As Helpmonks continues to grow ). Today, we are excited to announce the availability of new reports in Helpmonks. More insight and a brand new user detailed
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New in Helpmonks: Merge and link conversations
Good news. You can now merge conversations in Helpmonks . Also, there is an option to link to other email conversations. With merging and linking you now hav
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MySQL: Specified key was too long; max key length is 767 bytes
I just ran into this issue while setting up a new client server with MySQL 5.6, well, Percona 5.6 in my case. It looks like one has to explicitly allow long
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Filter emails by an assignee
Many of our customers have been asking for this, and we are happy to make this feature now available —the option to filter emails by an assignee. The option
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Changes to the notifications
We are hard at work this summer on a wide variety of improvements for Helpmonks. We've added 2-Step Verification to only name a few. Today we've re-designed
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What's new in Helpmonks
We've made lots of enhancements to Helpmonks was to be able to use dynamic variables in your signatures. We are happy to announce that this is now available
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New in Helpmonks: Collision Detection
We are very excited to announce that the #1 requested feature for Helpmonks , you will now see a status when someone is viewing a conversation which is also
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New in Helpmonks: Create an individual user signature for each mailbox
Here is another feature that many Helpmonks users requested —the option to create different user signature per mailbox. With this new option, our users are n
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2-Step Verification is here
We are excited to announce that 2-Step Verification a.k.a Two-Factor Authentication is now available to all customers of the Helpmonks hosted . While the dig
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More options for your emails
Lots of things are going on here at Helpmonks . Here are some of the latest product updates to Helpmonks. Composing a new email shows the user information to
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