product
Introducing a new website, new plans, and new plugins
We are incredibly excited to finally share with you what we have been working on for the last few months —a new website , and our automated marketing eng
Helpmonks Blog
Guides, updates, and tactics for faster customer collaboration.
email marketing
How to make shared email management painless
We've talked before about the pains of email collaboration , we're all about relieving your headaches. Here's three ways we work to make shared email managem
email marketing
Announcing Razuna 1.9.5
As outlined in my last post . Today, I'm thrilled to announce the immediate availability of Razuna 1.9.5. Razuna 1.9.5, despite the small increment in the ve
email marketing
Can a shared inbox actually make you happier?
Happiness — that is the range of emotions make up the emotional state of being happy — is an evolutionary adaptation, according to evolutionary psychologists
product
New in Helpmonks: Summary of assigned emails and detail view enhancements
We just released two exciting new updates for Helpmonks — a summary of assigned emails and emails in the conversation view are now collapsible. Summary of as
email marketing
A long awaited update about Razuna
It's been a while since I have last written on here. I sincerely apologize for the radio silence. We've had to change some things within our company (I'll wr
email marketing
Email is killing your team. Here's how to save it.
Raise your hand if you hate email. Keep your hand raised if you hate work email. Now keep your hand raised if you have ever managed a shared inbox or a team
product
New in Helpmonks — October 2017
The last few weeks have been busy here at Helpmonks . We all gathered for a team meeting in Germany, spent a great time together and also managed to release
email marketing
Four signs you need an email management system
Imagine this: It's Monday morning and you're pulling into the office, refreshed and raring to go. After grabbing some coffee and chatting with coworkers abou
product
Announcing new reports in Helpmonks
As Helpmonks continues to grow ). Today, we are excited to announce the availability of new reports in Helpmonks. More insight and a brand new user detailed
product
New in Helpmonks: Merge and link conversations
Good news. You can now merge conversations in Helpmonks . Also, there is an option to link to other email conversations. With merging and linking you now hav
email marketing
MySQL: Specified key was too long; max key length is 767 bytes
I just ran into this issue while setting up a new client server with MySQL 5.6, well, Percona 5.6 in my case. It looks like one has to explicitly allow long
Bring everyone into the customer conversation.
Unlimited users. Shared inbox pricing. One place for customer context.