Guides, updates, and tactics for faster customer collaboration.
Over the last few weeks, we've made several updates to Helpmonks . Some are new options, and some are changes to the user interface of Helpmonks to help you
Recently, we've been hearing more about data breaches and also of companies not taking enough care of their customer data. Maybe even more upsetting is that
We are excited to announce a feature that many of our customers have asked for — the possibility to see when a recipient has opened your email, a.k.a open tr
We've been very busy lately here at Helpmonks and I'm happy to announce a few new features today. Action after a reply The option to either “stay in the curr
As Helpmonks is a system to collaborate on team email conversations the “read” and “unread” behavior is a bit different from your email client. It doesn't he
The benefit of a system like Helpmonks is that you and your team have full transparency over all incoming email conversations, including a 360-degree insight
We've been working hard the last few weeks to re-design the Helpmonks dashboard. As the dashboard is the first thing you see when you sign in to Helpmonks, w
It's been a while since we've had a chance to write on here. We've been working hard to build the next great destination for email collaboration . The surge
Over the last few days, we've made several small updates to the Helpmonks interface . Now, we've also added the ability to navigate quickly through your mess
We just released a very exciting update for Helpmonks — the option to include all attachments (or not) upon forwarding an email. In addition, you can now als
We just pushed an update to our Helpmonks servers that supports parsing of winmail.dat files. Windmail.dat files is a proprietary attachment format that is u
We just released another feature for Helpmonks —enhanced options to battle spam emails. With our new spam options, you can define a “ blacklist” and check fo
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