Here is a great talk from Jason Fried, co-founder of 37signals, on bootstrapping and getting your company up and running. Really worth seeing.
Excellent customer service has always been, and always will be, essential for any company's success. Here are the 12 most important customer service skills.
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Email delegation can reduce the burden on team members and spread the workload. Our guide to email delegation with a shared inbox will provide the answers.
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Google Collaborative Inbox is a free inbox collaboration tool you can access by turning on Groups For Business. But does this Google feature have what it takes?
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Automated customer service is a game-changer for businesses. Learn about the benefits, examples, and strategies for implementing automated customer service.
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Empower your team and delight your customers.
