12 Important Customer Service Skills in 2024
Excellent customer service has always been, and always will be, essential for any company's success. Here are the 12 most important customer service skills.
Read nowHaving just moved quite a large installation to a MySQL database I have encountered the following error when connecting to the MySQL server:
ERROR 2006 (HY000): MySQL server has gone away
After looking at countless solutions and none working (many say that the max_packet value has to be increased), I found a MySQL engineer stating that is has to do with the timeout values which could be 10 or 20 (by default).
Indeed, the problem was solved on our servers with a higher value for interactive_timeout and wait_timeout. You can set these values (and many others) in the my.cnf file.
Excellent customer service has always been, and always will be, essential for any company's success. Here are the 12 most important customer service skills.
Read nowEmail delegation can reduce the burden on team members and spread the workload. Our guide to email delegation with a shared inbox will provide the answers.
Read nowGoogle Collaborative Inbox is a free inbox collaboration tool you can access by turning on Groups For Business. But does this Google feature have what it takes?
Read nowAutomated customer service is a game-changer for businesses. Learn about the benefits, examples, and strategies for implementing automated customer service.
Read nowEmpower your team and delight your customers.