The powerful, low-cost all-in-one customer engagement platform
Customer engagement tools built to help you deliver great customer service.
Customer service teams of all sizes tell us that their job got much easier with Helpmonks and customer satisfaction increased.
Harness the potential of a shared inbox, live chat, email newsletter, email automation, and customer management available in one powerful platform.
Great shared inbox that allows for effective day to day business operations.
Liam E. (Events Specialist)
Much needed better email management with best in class customer support.
Heather W. (Real Estate)
Helpmonks helps us answer customer emails at lighting speed.
JT M. (Small Business Owner)
Work together for a better customer experience
Help desk for customer self-service and internal documentation(Coming soon)
A shared inbox that's built to empower you to be customer-centric.
Safe time and stay organized. Conversations can be tagged, categorized, and assigned. Everyone is on the same page and managers know, who is working on what. Intelligent reports and analytics, provide further insight into your teams performance.
Bring your team together with a mighty low-cost email collaboration platform that knowsno per user pricing.
Talk to your website visitors and customers in real-time.
Start usingLive Chatfor sales and customer support on every site you own without any limitations. Drive sales, convert leads and provide instant customer service.
Acquire more customers withautomated and personalized targeted messages. Helpmonks automatically increases your support team's productivity as the Live Chat is integrated into all Helpmonks tools.
Turn every team member into a customer service superhero as there areno chat agent and chat limitations.
Increase sales and gain new customers.
As a complete all-in-one customer service solution, there is no cumbersome import or export of contacts required. Just send email campaigns with one of our pre-made email templates or bring your own newsletter design.
Increase your email campaign conversion rate and track your performance with ready-to-use reports and analytics. An email marketing platform has never looked so effortless.
Start engaging customers today and gain more leadswith personalized email marketing.
Email automation is your secret sauce for growing your business.
Email Automation, aka Email Drip Campaign, is here to increase your customer retention and sales manifold. Sending personalized automated emails based on the customers' behavior will keep your contact engaged and your brand in the loop.
Only available for enterprises in the past is now available,without the high-cost. Automated Email Sequences will take your sales and marketing to the next level.
Increase customer engagement and sell more with the most powerfullow-cost alternative for marketing automation.
Keep everything organized in one central location.
Staying organized in your team inboxes has never been easier with thepowerful To-Do appavailable throughout your Helpmonks account. However, we didn't just create another To-Do list.
The Helpmonks task management has the superpower to elevate your whole service desk and how your team collaborates online. To-dos are not only assigned to team members but are associated with your contacts and emails.
Keeping everything in your customer engagement solution provides you with meaningful analytics into eachcustomer's tasks and emails.
Make every customer interaction a success.
Unlike any otherCustomer Relationship Managementsoftware you have ever used, this one doesn't try to confuse you. Manage your workflow from your team inbox within your collaboration software.
The CRM keeps track of your leads, deals, and partnerships. You can use the CRM for your sales or customer support aseverything is being organized and available within the same system.
Take your customer service to the next levelGive Helpmonks a Try
Trusted by over 2,000 organizations with millions of emails
The latest from our customer service blog
The Ultimate Guide to Customer Engagement: Insights Into Brand Loyalty and Repeat Business
Companies that devote their resources to the customer experience grow a revenue 4-8% higher than their competitors. This is because today's consumers expect companies to focus on their wants and needs. In sum, the marketing landscape is all about the customer. If your business hasn't caught up to this reality yet, it's time to get real. It's time to create a customer engagement strategy [https://helpmonks.com/blog/5-awesome-idea
30 Lead Magnet Ideas for Steadily Building Your Email List
Is your email list lacking? Are website visitors not taking the time to look at all that your company has to offer? Do you feel like you aren't bringing in enough potential customers? Luckily, you're not alone. In fact, many businesses struggle with this. You have so much to offer, but visitors aren't staying on the website long enough to see that. What you need is a lead magnet. This kind of lead generation technique gives website visitors some kind of valuable content in exchange for their e
10 Tips for Writing an Effective Follow-Up Email After No Response
What do you do when your first email outreach receives no answer? Ask any successful sales expert, entrepreneur, or business owner, and they will give you the same answer – you don’t give up after the first attempt. Follow-up emails are no one’s favorites. If you think that the person on the other end will find you annoying, you’ve got it all wrong. They might have overlooked the email or didn’t have the time to read it carefully. A little reminder in the shape of an email-follow up cannot harm