The powerful, low-cost all-in-one customer engagement platform
Customer engagement tools built to help you deliver great customer service.
Customer service teams of all sizes tell us that their job got much easier with Helpmonks and customer satisfaction increased.
Harness the potential of a shared inbox, live chat, email newsletter, email automation, and customer management available in one powerful platform.
Great shared inbox that allows for effective day to day business operations.
Liam E. (Events Specialist)
Much needed better email management with best in class customer support.
Heather W. (Real Estate)
Helpmonks helps us answer customer emails at lighting speed.
JT M. (Small Business Owner)
Work together for a better customer experience
A shared inbox that's built to empower you to be customer-centric.
Safe time and stay organized. Conversations can be tagged, categorized, and assigned. Everyone is on the same page and managers know, who is working on what. Intelligent reports and analytics, provide further insight into your teams performance.
Bring your team together with a mighty low-cost email collaboration platform that knowsno per user pricing.
Talk to your website visitors and customers in real-time.
Start usingLive Chatfor sales and customer support on every site you own without any limitations. Drive sales, convert leads and provide instant customer service.
Acquire more customers withautomated and personalized targeted messages. Helpmonks automatically increases your support team's productivity as the Live Chat is integrated into all Helpmonks tools.
Turn every team member into a customer service superhero as there areno chat agent and chat limitations.
Increase sales and gain new customers.
As a complete all-in-one customer service solution, there is no cumbersome import or export of contacts required. Just send email campaigns with one of our pre-made email templates or bring your own newsletter design.
Increase your email campaign conversion rate and track your performance with ready-to-use reports and analytics. An email marketing platform has never looked so effortless.
Start engaging customers today and gain more leadswith personalized email marketing.
Email automation is your secret sauce for growing your business.
Email Automation, aka Email Drip Campaign, is here to increase your customer retention and sales manifold. Sending personalized automated emails based on the customers' behavior will keep your contact engaged and your brand in the loop.
Only available for enterprises in the past is now available,without the high-cost. Automated Email Sequences will take your sales and marketing to the next level.
Increase customer engagement and sell more with the most powerfullow-cost alternative for marketing automation.
Keep everything organized in one central location.
Staying organized in your team inboxes has never been easier with thepowerful To-Do appavailable throughout your Helpmonks account. However, we didn't just create another To-Do list.
The Helpmonks task management has the superpower to elevate your whole service desk and how your team collaborates online. To-dos are not only assigned to team members but are associated with your contacts and emails.
Keeping everything in your customer engagement solution provides you with meaningful analytics into eachcustomer's tasks and emails.
Make every customer interaction a success.
Unlike any otherCustomer Relationship Managementsoftware you have ever used, this one doesn't try to confuse you. Manage your workflow from your team inbox within your collaboration software.
The CRM keeps track of your leads, deals, and partnerships. You can use the CRM for your sales or customer support aseverything is being organized and available within the same system.
Take your customer service to the next levelGive Helpmonks a Try
Trusted by over 2,000 organizations with millions of emails
The latest from our customer service blog
Email Marketing: New editor and more
We are well on our way to a complete re-design of the entire Helpmonks platform . Doing so also means we get to enhance many parts of Helpmonks based on the feedback of our loyal customers (thank you). Parts of those enhancements are now already available. Without further due, here's what is new: New email template editor One aspect that we did not want to hold back was the release of a brand new editor for creating email
13 Ways To Create Great Welcome Messages For Customer Onboarding
Did you know that welcome messages can generate 320% more revenue per email than traditional promotional emails? That means that you're making more money just by saying a quick hello. Welcome messages for websites are essential, too. And, creating the perfect one for your website is the key to converting more customers and making more sales. So, what are you waiting for? Let's talk about how to create the perfect welcome message for your website
A Deeper Guide to Email Marketing Automation
This post is a deep dive into many topics that we touched on in our widespread Email Automation and Marketing Automation Guide and provides many real-life examples. Both articles complement each other to provide a comprehensive source for your marketing automation strategies. For every $1 that you put into email marketing, you can expect to receive $42 back [https://www.oberlo.com/blog/email-marketing-stat