Join over 2,000 organizations using Helpmonks daily for their team emails

Common questions

Is my data safe?

All your data is secure and safe in Helpmonks. We deploy the best practices to secure your account and servers (encryption, SSL, firewall, etc.). Ourdedicated security pageexplains this in more detail.

What happens after my trial ends?

If you choose to keep using Helpmonks, simply choose which plan you'd like within your account. However, if you reach the end of your trial without choosing a plan, your account will be deactivated. For expired accounts we'll retain your data for a limited amount of time so that you can choose a plan and continue using Helpmonks as you've configured it.

What if I’m still not decided after the trial period has ended?

No problem. We are all busy. Simply email us atsales@helpmonks.comwe are more than happy to extend your trial.

Are there any limitations during the trial?

You can test Helpmonks with all the features of the "Bliss" plan (our most popular plan). You can send and receive an unlimited number of emails and create as many users as you need. For trial accounts we do limit the number of CC addresses on outgoing emails. During the trial period you are limited to five shared inboxes but if you need additional shared inboxes to thoroughly test, contact us, we can increase the limit for you.