As Helpmonks works with every platform, your To-Dos are automatically synced to all your devices too. Work from anywhere, work when you want.
The Team To-Do app enriches the collaboration between all team members. Create and assign a To-Do to an individual team member from any email with ease.
With To-Dos for Teams you can capture anything that needs attention. The To-Do management app is available throughout your shared mailboxes in Helpmonks. Besides, you can create individual tasks, visible only to you, to keep everything in one place.
The Team To-Do list is the perfect app when you need to delegate several tasks with multiple people for an email.
Add context to each email thread. Add a task for yourself or for someone else. To organize your tasks better, categorize them.
Within the overview of your To-Dos you can filter them by category or by their assignee.
Constrained for a time? Simply give a To-Do a due date to help your team prioritize tasks.
To-Dos can be assigned to team members. Besides, you can choose who should be notified. Moreover, you can also notify anyone else by adding their email-address.
The To-Do app manager for your team is displayed from within your shared inbox. Everything you need to know about a task is available. Of course, from there you can easily navigate to a related email conversation or complete a completed To-Do.
When a task needs more information or further discussion, use the commenting option that lets you quickly fire off a question or respond with an answer. Comments are related to the To-Do itself, and do not clutter up other tasks, or their related email conversations.
Keep track of each task for each member of your team. Coordinate with your team as to when and how to reply to your customers. Each task can be assigned to a team-member, so you are still in control of the email conversation itself.
Create and delegate your To-Dos like a zen-master and know that everything is being taken care of. The Helpmonks Team To-Do list app lets you stay in control of your customer service. Achieve a Zenbox in no time.
Context switching is a real issue and takes up a lot of time of your already busy day.
For example, to keep track of your email tasks you would add your ToDo in, e.g., ToDoIst, and duplicate the email content.
Now your task lives in an external tool with no relation to the email or the customer. It cannot be shared with your team members or has any association with any further incoming message. In short, new information is lost, you have no overview, history, or accountability.
On the other hand, if you and your team uses the Helpmonks ToDos, every ToDo is associated with an email, a customer, and will always stay up-to-date with any new email. Besides, you can assign a task, collaborate, and have complete control of any task.
Help Scout, FrontApp, Groove, Zendesk
All prices are for 1 USER per month.
Some vendors require a min. user amount
3 mailboxes and 10 users
$57, $117 or $207 per month
$200 to $1,000 per month
10 mailboxes and 30 users
$190, $390 or $690 per month
$500 to $6,000 per month
Dedicated Cloud Servers
Starting at $249 per month
Self-hosted / on-premise
Not available (Vendor lock-in!)
The Helpmonks Email Marketing Platform helps you to stay in contact with your prospects and is the natural extensions to the Helpmonks email collaboration platform. As you already manage all your customer conversations in Helpmonks, turning a conversation into an promotional emails campaign is just one click away.
Engage your customers by sending them timely email campaigns and check the progress of your marketing endeavors with ready to use reports and analytics. Email marketing has never been easier and more affordable.
The Helpmonks email marketing solution helps you to reach more customers, resolve issues, sell more, and build lasting relationships. All in your email inbox.
With the Helpmonks Live-Chat you can put a chat widget on as many websites as you like. Selected team members can become agents and respond to customers requests in a timely fashion. An additional benefit is that each chat widget provides you a real-time visitor list and an activity report with helpful details.
Targeted chats & triggers engage visitors with custom notifications and messages to emphasize your promotions. Chat messages are automatically tagged in Helpmonks, so that your support team starts collaborating efficiently on those messages and gain more leads and higher customer satisfaction.
It's never been easier to add Live-Chat to your website and follow-up with your service team. Every communication from different user accounts and email addresses is unified, and available in one tool.
Besides being a highly capable customer service email management software, Helpmonks can help your team with a dedicated shared inbox for sales and its built-in CRM.
Use the Helpmonks CRM to keep track of every conversation with your customers. Also, leverage our email marketing services and create targeted email campaigns or use the live chat to help customers in real-time.
All relevant customer information is one click away in one central location available on all your devices. Anytime. Anywhere.
Use our hosted shared mailbox software for your business. Everything is safe, secure and password-protected. Works with any email account and email client.
Over 2,000 organizations use Helpmonks daily on our platform. Get up and running within minutes.
Want your own server with unlimited mailboxes? Our cloud based servers are deployed with the highest security in mind and are GDPR compliant.
Dedicated Helpmonks shared mailbox servers are the perfect companion to your team workflow.
Scalable and enterprise ready. The Helpmonks self-hosted edition grows with your company and has been deployed by some of the largest Fortune 500 companies with millions of emails
Secure and protected. Have full control over all data.