With the team To-Do app in your shared mailbox all your team's tasks become neatly organized in one place. As your the To-Do app is visible from your shared inbox, your team doesn't need to juggle multiple systems to accomplish a task. All the tasks are available, for everyone to see.
As Helpmonks works with every platform, your To-Dos are automatically synced to all your devices too. Work from anywhere, work when you want.
The team To-Do app enriches the collaboration between all team members. Create and assign a To-Do to an individual team member from any email with ease.
With To-Dos for Teams you can capture anything that needs attention. The team To-Do app is available throughout your shared mailboxes in Helpmonks, and additionally allows private To-Dos, visible only to you, to keep you focused throughout your day.
The team To-Do app is the perfect companion to your shared inbox.
Add context to each email thread. Add a task for yourself or for someone else. To organize your tasks better, categorize them.
Within the overview of your To-Dos you can filter them by category or by their assignee.
Constrained for a time? Simply give a To-Do a due date to help your team prioritize tasks.
To-Dos can be assigned to team members. Besides, you can choose who should be notified. Moreover, you can also notify anyone else by adding their email-address.
The To-Do app manager for your team is displayed from within your shared inbox. Everything you need to know about a task is available. Of course, from there you can easily navigate to a related email conversation or complete a completed To-Do.
When a task needs more information or further discussion, use the commenting option that lets you quickly fire off a question or respond with an answer. Comments are related to the To-Do itself, and do not clutter up other tasks, or their related email conversations.
Keep track of each task for each member of your team. Coordinate with your team as to when and how to reply to your customers. Each task can be assigned to a team-member, so you are still in control of the email conversation itself.
Create and delegate your To-Dos like a zen-master and know that everything is being taken care of. The Helpmonks Team To-Do app lets you stay in control of your customer service.
Besides being a highly capable customer service email management software, Helpmonks can help your team with a dedicated shared inbox for sales and its built-in CRM.
Use the Helpmonks CRM to keep track of every conversation with your customers. Also, leverage our email marketing services and create targeted email campaigns or use the live chat to help customers in real-time.
All relevant customer information is one click away in one central location available on all your devices. Anytime. Anywhere.
Use our hosted shared mailbox software for your business. Everything is safe, secure and password-protected. Your data is safe and your privacy is respected.
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Dedicated Helpmonks shared mailbox servers are the perfect companion to your team workflow.
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Helpmonks gives you the ability tocollaborate as a groupin your shared mailbox, features aTeam To-Do App, powerfulCustomer Relationship Management (CRM)capabilities, integratedLive-Chatand anEmail Marketing Platform, approval control, collision detection, email tracking, reminders, mentions, custom fields, custom applications, satisfaction ratings, Single-Sign-On & SAML authentication, Trello, Zapier, Slack, Livechat, Chatra, a Developer API, and much more.