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The updated and enhanced To-Dos are here
We've overhauled the To-Dos in Helpmonks entirely. The new To-Dos contain lists, groups, new notification settings, global shortcuts, a new design, and tight
Helpmonks product updates
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Preview available now - Live-Chat in Helpmonks for your websites
As some of you might know, we've been working on new features for Helpmonks in the past few weeks. Live-Chat, part of Helpmonks Engage, is one of the upcomin
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Here are a few updates you might have missed
Here at Helpmonks, we live and breathe our shared mailbox product ). Here are some enhancements you might have missed from the last few weeks; Add multiple e
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New in Helpmonks: Labels are now also folders
We are very excited to announce our latest new feature for your shared mailbox in Helpmonks – your labels are now also folders. Having labels act as folders
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New in Helpmonks: Workgroups
While many organizations have started to settle into having their teams work from home, we are releasing WORKGROUPS today . The Helpmonks Workgroup feature h
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New in Helpmonks: Resize the sidebar
Inspired by our recent visit to one of our customers where some of the users worked on older computers with lower resolutions, we embarked on a journey to pr
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New in Helpmonks: Request approval before sending
We just released an exciting new feature that we've been working in recent weeks – Request Approval before Sending. How it works is that you can set certain
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Helpmonks in 2019: the year in review
2019 was an outstanding year for the Helpmonks email platform . I'll take you on a short journey to highlight some of the most notable features and enhanceme
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Helpmonks Shared Inbox RoadMap and Release-Notes 2019
For the past five years, we have been using Trello for the Helpmonks Shared Inbox RoadMap and for archiving all Release-Notes (they go back to 2015). Just li
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Introducing To-Do lists for your teams in Helpmonks
We are incredibly excited to introduce To-Do lists for teams for your Helpmonks shared inbox . To-Do lists for teams is the next step in empowering our custo
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New in Helpmonks: Set where to go next for actions
Navigating your emails in your Helpmonks shared inbox just became more comfortable – you can now determine “Where to go next” after an action, e.g., set a re
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Coming soon: To-Dos Manager in Helpmonks
Here is a quick sneak peek of the To-Dos manager that is coming real soon to your shared inbox in Helpmonks . The To-Dos Manager is something that I'm person