Dedicated shared inbox cloud servers. Private and secure.

Check out all thebenefits of a dedicated Helpmonks shared inbox cloud server

Starter
Perfect for small teams

399

per month
  • 15 mailboxes
  • 100 users
  • 100GB storage
  • Unlimited emails
  • Email MarketingPlatformEmail Campaigns
  • Live-Chat Basic
  • To-Dos for teams
  • Unlimited workflows
  • IMAP syncfor outgoing emails
  • API
  • Slack, HipChat, Github
  • Custom fields
  • Custom Applications
  • Unlimited reports history
  • Custom SSL
  • On-boardingsession included
  • Message all company users(soon)
  • Message all internal users(soon)
  • Trello(soon)
  • Customer Satisfaction(soon)
  • Zapier(soon)
  • Groups / WorkgroupsfeatureWorkgroups(soon)
  • CRM capabilities(soon)
  • Approval processes(soon)
  • SSO / SAML / oAuth(soon)
  • IP access restrictions(soon)
  • Custom domain(soon)
  • Send from user email-addressdirectly(soon)
  • Automated EmailCampaigns(soon)
  • Email import(soon)
  • Priority support(soon)
  • Scalable platform(soon)
  • Multi-server setup(soon)
  • Customization discount(soon)
  • Dedicated support(soon)
  • Reseller/OEM option(soon)
  • White-Label(soon)
  • Multi-Tenancy(soon)

Teams
Everything a team needs

699

per month
  • 500 mailboxes
  • 1000 users
  • 500GB storage
  • Unlimited emails
  • Email MarketingPlatformEmail Campaigns
  • Live-Chat Enhanced
  • To-Dos for teams
  • Unlimited workflows
  • IMAP syncfor outgoing emails
  • API
  • Slack, HipChat, Github
  • Custom fields
  • Custom Applications
  • Unlimited reports history
  • Custom domain & custom SSL
  • On-boardingsession included
  • Message all company users
  • Message all internal users
  • Trello
  • Customer Satisfaction
  • Zapier
  • Email import
  • Priority support
  • Groups / WorkgroupsfeatureWorkgroups(soon)
  • CRM capabilities(soon)
  • Approval processes(soon)
  • SSO / SAML / oAuth(soon)
  • IP access restrictions(soon)
  • Send from user email-addressdirectly(soon)
  • Automated EmailCampaigns(soon)
  • Scalable platform(soon)
  • Multi-server setup(soon)
  • Customization discount(soon)
  • Dedicated support(soon)
  • Phone support(soon)
  • Reseller/OEM option(soon)
  • White-Label(soon)
  • Multi-Tenancy(soon)

Enterprise
The all-in-one solution

1,799

per month
  • Unlimited mailboxes
  • Unlimited users
  • Unlimited emails
  • Unlimited storage
  • Email MarketingPlatformEmail Campaigns
  • Email Automation
  • Live-Chat Ultra
  • Groups / WorkgroupsfeatureWorkgroups
  • CRM capabilities
  • Approval processes
  • To-Dos for teams
  • Unlimited workflows
  • Unlimited reports history
  • SSO / SAML / oAuth
  • IP access restrictions
  • Custom domain & custom SSL
  • IMAP syncfor outgoing emails
  • API
  • On-boardingsession included
  • Message all company users
  • Message all internal users
  • Slack, HipChat, Github
  • Trello
  • Custom fields
  • Custom Applications
  • Customer Satisfaction
  • Zapier
  • Send from user email-addressdirectly
  • Scalable platform
  • Multi-server setup
  • Customization discount
  • Dedicated support
  • Email import
  • Phone support
  • Reseller/OEM option
  • White-Label
  • Multi-Tenancy
CollaborationStarterTeamsEnterprise
Maximum of mailboxes15500Unlimited
Maximum of users1001000Unlimited
Maximum of emailsUnlimited
(depends on storage space)
Unlimited
(depends on storage space)
Unlimited
Maximum of attachments / storage size100GB
(can be extended)
500GB
(can be extended)
Unlimited
Automation / WorkflowsUnlimitedUnlimitedUnlimited
Live-Chat & Email Marketing PlatformStarterTeamsEnterprise
Live-Chat
Add live chat to any website or app
Live-Chat Sites
Chat widgets per website/app. Additional site only $15 each/month
11Unlimited
Live-Chat Enhanced
Real-time Visitor Statistic, Reports and Chat triggers
Email Campaigns
Send email newsletters with reports
Distribution lists
How many mailing lists you can create
1UnlimitedUnlimited
Subscriber limit
Additional 10,000 contacts only $50 each/month
10,00010,000Unlimited
Email sending
How many email per month are included
UnlimitedUnlimitedUnlimited
Email Automation / Email Drip Campaigns
Email automation / Time-based emails / Targeted behavioral emails
Landing page(s) / Form-Builder
Create interactive pages and sign-up forms
Publishing PlatformStarterTeamsEnterprise
Knowledge-Base
Create a self-help center
Headless CMS & Blog publishing
Blog publishing with API access
Private & Public publishing
Create public and private knowledge-base sites
Sites included
Additional sites only $25 each/month
11
Server location can be any of the following:
New York, San Francisco, Fremont, Dallas, Atlanta, Toronto (Canada), Singapore, London (UK), Amsterdam (Netherlands), Frankfurt (Germany), Nuremberg (Germany), Falkenstein (Germany), Helsinki (Finland), Mumbai (India), Bangalore (India), Tokyo (Japan), or Sydney (Australia)
We also offer...

Reseller / OEM cloud servers
This special edition is based on our Enterprise edition andfeatures a multi-host / multi-tenancysetup. Also, itintegrates a reseller platformso you can sell your own shared inbox service from the first daywithout worrying about the development or the maintenanceof the software.

Get in touch with us about a reseller account of Helpmonks

Common questions

Do you offer a trial for the cloud server?

As these are dedicated server and configured for you, we cannot offer a trial. Pleasesign up for a trial of our hosted editionto experience Helpmonks.

Is my data safe?

All your data is secure and safe in Helpmonks. We deploy the best practices to secure your account and servers (encryption, SSL, firewall, etc.). Ourdedicated security pageexplains this in more detail.

Can I switch to the self-hosted edition or to the hosted edition any time?

Surely, you can switch to theself-hosted editionor to thehosted editionat any point in time. Also, we will help in migrating your emails and settings.

Where are the servers located?

The location of your dedicated shared inbox cloud server can be any of the following:New York, San Francisco, Fremont, Dallas, Atlanta, Toronto (Canada), Singapore, London (UK), Amsterdam (Netherlands), Frankfurt (Germany), Nuremberg (Germany), Falkenstein (Germany), Helsinki (Finland), Mumbai (India), Bangalore (India), Tokyo (Japan), or Sydney (Australia)

Can I import my email history?

Yes, we do offer a service to import emails from your mail server. Simply email us atsales@helpmonks.comWe'll be happy to help.

What do you mean with one host?

One host means one account that you and your team members sign in to collaborate on emails. Within that account you can have multiple mailboxes and multiple team members with different permissions and different email-addresses.

Is this a long-term contract?

The cloud servers are billed per month. However, when you sign up, you pay for three months upfront. After that you can cancel at any time. You also have the option to pay annually and by invoice.

Do you have a discount for open source projects and non-profit organizations?

We acknowledge the hard work you are doing. Please contact us atsales@helpmonks.comto discuss your project. We'll be happy to help.

What is a mailbox?

A mailbox corresponds to a shared email address, i.e. support@domain.com, sales@domain.com.

What types of payment do you accept?

We accept all major credit cards from all countries. You can also use wire transfer or send us a check (only for annual payments).

I have more questions

Please contact us atsales@helpmonks.comorschedule a demo.We'll be happy to help.