A dedicated shared inbox server. Just for you
Dedicated Helpmonks shared inbox servers are the perfect companion to your team workflow. These servers are managed by us and for your use only. Check out all the benefits of a dedicated Helpmonks Cloud server
Teams
Everything a team needs$399per month
- Unlimited mailboxes
- One host / domain
- Unlimited users
- Unlimited emails & storage
- Unlimited workflows per mailbox
- Real-time reports with unlimited history
IMAP syncNew
Sync outgoing emails to your mail server
Read more ...-
White-LabellingNew
Use your own domain e.g. inbox.mycompany.com, use your own SSL certificate, link to your own docs
Includes the following features
Collision detection, Mentions, Tracked emails, Saved replies, Companies & SLA, Reminders, full API access
and many more featuresIncludes the following plugins
IP access restrictionsNew, Custom fields, Slack, HipChat and Github
Two-factor authentication
Secure your account with an authenticator app or with a hardware key!
Best in business support
Live-Chat / Email / Phone
Import mailboxesNew
Import your existing emails from your mail server to your Helpmonks mailboxes (including labels from Google accounts)
Server locations
Your server can be deployed in New York, San Francisco, Fremont, Dallas, Atlanta, Toronto, Singapore, London, Amsterdam, Frankfurt, Bangalore, or Tokyo
Includes "peace of mind"
We not only deploy your server but also monitor and maintain your server with backup, OS updates and more. 24/7/365
Enterprise
The ultimate all-in-one solution$999per month
- Includes all "Teams" features plus:
Powerful CRM capabilitiesNew
Turn your team email mailbox into a powerful sales tool Read more ...
Single Sign-On (SSO)New
SAML and oAuth based single-sign-on options
Event driven emails / Automated marketing
Create automated follow-ups and marketing email funnels Read more ...
(coming soon)Groups / Workgroups
Work better together with group features like a unified view, assignment to a group and more
(coming soon)Adds the following plugins
Zapier, Chatra Chat, LiveChat, Trello, Satisfaction ratings, and Custom applications
High scalability infrastructure
Load-balanced infrastructure with failover
High powered search engine
Even more scalability with a dedicated search engine and advanced search capabilities to find those emails faster
Customization discount
Discount on custom development work
Dedicated Account Manager and Support
Direct access to your account manager by phone. Support by live-chat/email/phone, 24/7/365
Partners
Resell Helpmonks with your software$1999per month
- Includes all "Enterprise" features plus:
- Multiple hosts / domains (multi-tenancy)
Reseller platform
Special dedicated reseller platform with payment solution already configured
Integration support
We can help with your integration and infrastructure setup
Dedicated Account Manager and 24/7/365 Support
Direct access to your account manager by phone. Support by live-chat/email/phone, 24/7/365
Need to host Helpmonks yourself? Check out the self-hosted plans
What is a mailbox?
A mailbox corresponds to a shared email address, i.e. support@domain.com, sales@domain.com.
What types of payment do you accept?
We accept all major credit cards from all countries. You can also use wire transfer or send us a check (only for annual payments).
Do you offer a trial for the cloud server?
As these are dedicated server and configured for you, we cannot offer a trial. Please sign up for a trial of our hosted edition to experience Helpmonks.
Can I switch to the self-hosted edition or to the hosted edition any time?
Surely, you can switch to the self-hosted edition or to the hosted edition at any point in time. We even help you migrate your emails and settings.
Where are the servers located?
We have the option to deploy your dedicated team email cloud server in New York, San Francisco, Fremont, Dallas, Atlanta, Toronto, Singapore, London, Amsterdam, Frankfurt, Bangalore, or Tokyo.
What do you mean with one host?
One host means one account that you and your team members sign in to collaborate on emails. Within that account you can have multiple mailboxes and multiple team members with different permissions.
Is this a long-term contract?
When you sign up, you pay for three months upfront. After that you can cancel at any time.
Do you have a discount for open source projects and non-profit organizations?
We aknowledge the hard work you are doing. Please contact us at sales@helpmonks.com to discuss your project. We'll be happy to help.
Can I import my email history?
Yes, we do offer a service to import emails from your mail server. Simply email us at sales@helpmonks.com We'll be happy to help.
I have more questions
Please contact us at sales@helpmonks.com or schedule a demo. We'll be happy to help.
What people are saying about Helpmonks
I really appreciate you always improving the product. Makes it a pleasure to use. Have a great weekend!
— Opticaltel
FYI, very happy customers here at Oosterpoort, we use helpmonks on a daily basis :-)
— Oosterpoort
We really enjoy working with Helpmonks every day. It made our communication with our customers so much easier. Thank you.
— Medology
