A dedicated shared inbox server. Just for you
Dedicated Helpmonks shared inbox servers are the perfect companion to your team workflow. These servers are managed by us and for your use only. Check out all the benefits of a dedicated Helpmonks Cloud server

Teams

Everything a team needs

$399per month

  • Unlimited mailboxes
  • One host / domain
  • Unlimited users
  • Unlimited emails & storage
  • Unlimited workflows per mailbox
  • Real-time reports with unlimited history
  • IMAP syncNew

    Sync outgoing emails to your mail server
    Read more ...

  • White-LabellingNew

    Use your own domain e.g. inbox.mycompany.com, use your own SSL certificate, link to your own docs

  • Includes the following features

    Collision detection, Mentions, Tracked emails, Saved replies, Companies & SLA, Reminders, full API access
    and many more features

  • Includes the following plugins

    IP access restrictionsNew, Custom fields, Slack, HipChat and Github

  • Two-factor authentication

    Secure your account with an authenticator app or with a hardware key!

  • Best in business support

    Live-Chat / Email / Phone

  • Import mailboxesNew

    Import your existing emails from your mail server to your Helpmonks mailboxes (including labels from Google accounts)

  • Server locations

    Your server can be deployed in New York, San Francisco, Fremont, Dallas, Atlanta, Toronto, Singapore, London, Amsterdam, Frankfurt, Bangalore, or Tokyo

  • Includes "peace of mind"

    We not only deploy your server but also monitor and maintain your server with backup, OS updates and more. 24/7/365

Contact us

Enterprise

The ultimate all-in-one solution

$999per month

  • Includes all "Teams" features plus:
  • Powerful CRM capabilitiesNew

    Turn your team email mailbox into a powerful sales tool Read more ...

  • Single Sign-On (SSO)New

    SAML and oAuth based single-sign-on options

  • Event driven emails / Automated marketing

    Create automated follow-ups and marketing email funnels Read more ...
    (coming soon)

  • Groups / Workgroups

    Work better together with group features like a unified view, assignment to a group and more
    (coming soon)

  • Adds the following plugins

    Zapier, Chatra Chat, LiveChat, Trello, Satisfaction ratings, and Custom applications

  • High scalability infrastructure

    Load-balanced infrastructure with failover

  • High powered search engine

    Even more scalability with a dedicated search engine and advanced search capabilities to find those emails faster

  • Customization discount

    Discount on custom development work

  • Dedicated Account Manager and Support

    Direct access to your account manager by phone. Support by live-chat/email/phone, 24/7/365

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Partners

Resell Helpmonks with your software

$1999per month

  • Includes all "Enterprise" features plus:
  • Multiple hosts / domains (multi-tenancy)
  • Reseller platform

    Special dedicated reseller platform with payment solution already configured

  • Integration support

    We can help with your integration and infrastructure setup

  • Dedicated Account Manager and 24/7/365 Support

    Direct access to your account manager by phone. Support by live-chat/email/phone, 24/7/365

Contact us

Need to host Helpmonks yourself? Check out the self-hosted plans

What is a mailbox?

A mailbox corresponds to a shared email address, i.e. support@domain.com, sales@domain.com.

What types of payment do you accept?

We accept all major credit cards from all countries. You can also use wire transfer or send us a check (only for annual payments).

Do you offer a trial for the cloud server?

As these are dedicated server and configured for you, we cannot offer a trial. Please sign up for a trial of our hosted edition to experience Helpmonks.

Can I switch to the self-hosted edition or to the hosted edition any time?

Surely, you can switch to the self-hosted edition or to the hosted edition at any point in time. We even help you migrate your emails and settings.

Where are the servers located?

We have the option to deploy your dedicated team email cloud server in New York, San Francisco, Fremont, Dallas, Atlanta, Toronto, Singapore, London, Amsterdam, Frankfurt, Bangalore, or Tokyo.

What do you mean with one host?

One host means one account that you and your team members sign in to collaborate on emails. Within that account you can have multiple mailboxes and multiple team members with different permissions.

Is this a long-term contract?

When you sign up, you pay for three months upfront. After that you can cancel at any time.

Do you have a discount for open source projects and non-profit organizations?

We aknowledge the hard work you are doing. Please contact us at sales@helpmonks.com to discuss your project. We'll be happy to help.

Can I import my email history?

Yes, we do offer a service to import emails from your mail server. Simply email us at sales@helpmonks.com We'll be happy to help.

I have more questions

Please contact us at sales@helpmonks.com or schedule a demo. We'll be happy to help.

What people are saying about Helpmonks

I really appreciate you always improving the product. Makes it a pleasure to use. Have a great weekend!

— Opticaltel

FYI, very happy customers here at Oosterpoort, we use helpmonks on a daily basis :-)

— Oosterpoort

We really enjoy working with Helpmonks every day. It made our communication with our customers so much easier. Thank you.

— Medology