Helpmonks in your data-center. Scalable and enterprise ready.

Scalable, secure and affordable. Host your own shared inbox server on your network. Helpmonks is delivered with a special open source developer license.

Check out all the benefits of the Helpmonks self-hosted edition

Business
Everything a team needs

9,990

9,990

per yearbilled annually
  • Unlimited mailboxes
  • Unlimited users
  • Unlimited emails
  • Unlimited storage
  • Email MarketingPlatformEmail Campaigns
  • Automated EmailCampaigns
  • Live-Chat Ultra
  • To-Dos for teams
  • Unlimited workflows
  • Unlimited reports history
  • IP access restrictions
  • Custom domain & custom SSL
  • IMAP syncfor outgoing emails
  • Message all company users
  • Message all internal users
  • Send from user email-addressdirectly
  • API
  • On-boardingsession included
  • Slack, HipChat, Github
  • Trello
  • Custom Applications
  • Zapier
  • Groups / WorkgroupsfeatureWorkgroups
  • CRM capabilities
  • Approval processes
  • SSO / SAML / oAuth
  • Custom fields
  • Customer Satisfaction
  • Scalable platform
  • Multi-server setup
  • Customization discount
  • Dedicated support
  • Phone support
  • 24/7/365
  • White-Label
  • Reseller/OEM option
  • Multi-Tenancy

Enterprise
The all-in-one solution

24,990

24,990

per yearbilled annually
  • Unlimited mailboxes
  • Unlimited users
  • Unlimited emails
  • Unlimited storage
  • Email MarketingPlatformEmail Campaigns
  • Automated EmailCampaigns
  • Live-Chat Ultra
  • To-Dos for teams
  • Unlimited workflows
  • Unlimited reports history
  • IP access restrictions
  • Custom domain & custom SSL
  • IMAP syncfor outgoing emails
  • Message all company users
  • Message all internal users
  • Send from user email-addressdirectly
  • API
  • On-boardingsession included
  • Slack, HipChat, Github
  • Trello
  • Custom Applications
  • Zapier
  • Groups / WorkgroupsfeatureWorkgroups
  • CRM capabilities
  • Approval processes
  • SSO / SAML / oAuth
  • Custom fields
  • Customer Satisfaction
  • Scalable platform
  • Multi-server setup
  • Customization discount
  • Dedicated support
  • Phone support
  • 24/7/365
  • White-Label
  • Reseller/OEM option
  • Multi-Tenancy

Enterprise+
Go even further

Contact Us

Contact Us

Get in touch
  • Unlimited mailboxes
  • Unlimited users
  • Unlimited emails
  • Unlimited storage
  • Email MarketingPlatformEmail Campaigns
  • Automated EmailCampaigns
  • Live-Chat Ultra
  • To-Dos for teams
  • Unlimited workflows
  • Unlimited reports history
  • IP access restrictions
  • Custom domain & custom SSL
  • IMAP syncfor outgoing emails
  • Message all company users
  • Message all internal users
  • Send from user email-addressdirectly
  • API
  • On-boardingsession included
  • Slack, HipChat, Github
  • Trello
  • Custom Applications
  • Zapier
  • Groups / WorkgroupsfeatureWorkgroups
  • CRM capabilities
  • Approval processes
  • SSO / SAML / oAuth
  • Custom fields
  • Customer Satisfaction
  • Scalable platform
  • Multi-server setup
  • Customization discount
  • Dedicated support
  • Phone support
  • 24/7/365
  • White-Label
  • Reseller/OEM option
  • Multi-Tenancy

Features

Live-Chat & Email Marketing PlatformBusinessEnterpriseEnterprise+
Live-Chat for your website or app
Live-Chat Seats
How many chat widgets per website or app
UnlimitedUnlimitedUnlimited
Live-Chat Enhanced
Real-time Visitor Statistic, Reports and Chat triggers
Email Campaigns
Send email newsletters with reports
Email Campaigns Lists
How many mailing lists you can create
UnlimitedUnlimitedUnlimited
Email Campaigns Contacts
How many contacts per list
UnlimitedUnlimitedUnlimited
Automated Email Campaigns
Automated emails / time-based emails / behavioral targeting emails
CollaborationBusinessEnterpriseEnterprise+
Maximum of mailboxesUnlimitedUnlimitedUnlimited
Maximum of usersUnlimitedUnlimitedUnlimited
Maximum of emails Unlimited
(depends on storage space)
Unlimited
(depends on storage space)
Unlimited
(depends on storage space)
Maximum of attachments / storage sizeUnlimited
(depends on storage space)
Unlimited
(depends on storage space)
Unlimited
(depends on storage space)
Automation / WorkflowsUnlimitedUnlimitedUnlimited

50% discount for non-profit organizations
That's right. We give you the "Enterprise" self-hosted edition for half the price if you are an eligible non-profit organization.

Trusted by over 2,000 organizations with millions of emails

Helpmonks helps us answer customer emails at lighting speed
We couldn't do our job without Helpmonks!
Helpmonks, the best thing since sliced bread
Excellent option for collaborating email amongst your team
A good platform that is here to grow and help you grow
Helpmonks is a great tool that our company utilizes and depends on
Great shared inbox for the team
Fantastic email support service for any business
Easy to navigate and catalog data for specific users
Solid Helpdesk software w/ responsive customer support
A really good solution to manage customer support mailbox
Good support, useful features

Common questions

Do you offer a trial for the self-hosted edition?

As the source code of Helpmonks is published under an open source license, we cannot provide a trial. To experience Helpmonkssign up for a trial of our hosted edition.

Can I switch to the a cloud server or to the hosted edition any time?

Surely, you can switch to the cloud server editionor to the hosted editionat any point in time. We even help you migrate your emails and settings.

What's the license model?

When you buy a self-hosted edition, we will provide you the Helpmonks application under a special open source license, i.e. you can modify the source code to your companies requirements but are not allowed to distribute the application.

What do you mean with one host?

One host means one account that you and your team members sign in to collaborate on emails. Within that account you can have multiple mailboxes and multiple team members with different permissions.

Is this a long-term contract?

Your payment of the self-hosted edition is for a full year and is paid upfront. The self-hosted edition is sold with a three-year contract. All product updates and support is included with your license.

What is a mailbox?

A mailbox corresponds to a shared email address, i.e. support@domain.com, sales@domain.com.

What types of payment do you accept?

We accept all major credit cards from all countries. You can also use wire transfer or send us a check (only for annual payments).

I have more questions

Please contact us atsales@helpmonks.comorschedule a demo.We'll be happy to help.

Hosted, dedicated cloud server, or self-hosted

Helpmonks is the only vendor with a multi-deployment model

Hosted

Use our hosted shared mailbox software for your business. Everything is safe, secure and password-protected. Works with any email account and email client.

Over 2,000 organizations use Helpmonks daily on our platform. Get up and running within minutes.

See why over 2000 organizations trust us

Cloud Server

Want your own server with unlimited mailboxes? Our cloud based servers are deployed with the highest security in mind and are GDPR compliant.

Dedicated Helpmonks shared mailbox servers are the perfect companion to your team workflow.

Explore the benefit of the cloud server mailbox

Self-Hosted

Scalable and enterprise ready. The Helpmonks self-hosted edition grows with your company and has been deployed by some of the largest Fortune 500 companies with millions of emails

Secure and protected. Have full control over all data.

Check out the on-premise shared mailbox