Self-hosted Team Collaboration Software. Scalable and enterprise ready.

Check out all thebenefits of the Helpmonks self-hosted edition

Business
Everything a team needs

9,990

per year
  • Unlimited mailboxes
  • Unlimited users
  • Unlimited emails
  • Unlimited storage
  • Email MarketingPlatformEmail Campaigns
  • Email Automation
  • Live-Chat Ultra
  • To-Dos for teams
  • Unlimited workflows
  • Unlimited reports history
  • IP access restrictions
  • Custom domain & custom SSL
  • IMAP syncfor outgoing emails
  • Message all company users
  • Message all internal users
  • Send from user email-addressdirectly
  • API
  • On-boardingsession included
  • Slack, HipChat, Github
  • Trello
  • Custom Applications
  • Zapier
  • Groups / WorkgroupsfeatureWorkgroups(soon)
  • CRM capabilities(soon)
  • Approval processes(soon)
  • SSO / SAML / oAuth(soon)
  • Custom fields(soon)
  • Customer Satisfaction(soon)
  • Scalable platform(soon)
  • Multi-server setup(soon)
  • Customization discount(soon)
  • Dedicated support(soon)
  • Phone support(soon)
  • 24/7/365(soon)
  • White-Label(soon)
  • Reseller/OEM option(soon)
  • Multi-Tenancy(soon)

Enterprise
The all-in-one solution

  • Unlimited mailboxes
  • Unlimited users
  • Unlimited emails
  • Unlimited storage
  • Email MarketingPlatformEmail Campaigns
  • Email Automation
  • Live-Chat Ultra
  • To-Dos for teams
  • Unlimited workflows
  • Unlimited reports history
  • IP access restrictions
  • Custom domain & custom SSL
  • IMAP syncfor outgoing emails
  • Message all company users
  • Message all internal users
  • Send from user email-addressdirectly
  • API
  • On-boardingsession included
  • Slack, HipChat, Github
  • Trello
  • Custom Applications
  • Zapier
  • Groups / WorkgroupsfeatureWorkgroups
  • CRM capabilities
  • Approval processes
  • SSO / SAML / oAuth
  • Custom fields
  • Customer Satisfaction
  • Scalable platform
  • Multi-server setup
  • Customization discount
  • Dedicated support
  • Phone support
  • 24/7/365(soon)
  • White-Label(soon)
  • Reseller/OEM option(soon)
  • Multi-Tenancy(soon)

Enterprise+
Go even further

  • Unlimited mailboxes
  • Unlimited users
  • Unlimited emails
  • Unlimited storage
  • Email MarketingPlatformEmail Campaigns
  • Email Automation
  • Live-Chat Ultra
  • To-Dos for teams
  • Unlimited workflows
  • Unlimited reports history
  • IP access restrictions
  • Custom domain & custom SSL
  • IMAP syncfor outgoing emails
  • Message all company users
  • Message all internal users
  • Send from user email-addressdirectly
  • API
  • On-boardingsession included
  • Slack, HipChat, Github
  • Trello
  • Custom Applications
  • Zapier
  • Groups / WorkgroupsfeatureWorkgroups
  • CRM capabilities
  • Approval processes
  • SSO / SAML / oAuth
  • Custom fields
  • Customer Satisfaction
  • Scalable platform
  • Multi-server setup
  • Customization discount
  • Dedicated support
  • Phone support
  • 24/7/365
  • White-Label
  • Reseller/OEM option
  • Multi-Tenancy
CollaborationBusinessEnterpriseEnterprise+
Maximum mailboxesUnlimitedUnlimitedUnlimited
Maximum usersUnlimitedUnlimitedUnlimited
Maximum emailsUnlimited
(depends on storage space)
Unlimited
(depends on storage space)
Unlimited
(depends on storage space)
Maximum number of attachments / storage sizeUnlimited
(depends on storage space)
Unlimited
(depends on storage space)
Unlimited
(depends on storage space)
Maximum number of Automations / WorkflowsUnlimitedUnlimitedUnlimited
Live-Chat & Email Marketing PlatformBusinessEnterpriseEnterprise+
Live-Chat
Add live chat to any website or app
Live-Chat Sites
Chat widgets per website/app. Each additional site is $15 each/month
UnlimitedUnlimitedUnlimited
Live-Chat Enhanced
Real-time Visitor Statistics, Reports and Chat triggers
Email Campaigns
Send email newsletters with reports
Distribution lists
Number of individual many mailing lists you can create
UnlimitedUnlimitedUnlimited
Subscriber limit
Each additional 10,000 contacts is $50 per month
Unlimited10,000Unlimited
Email sending
Number of sent emails per month
UnlimitedUnlimitedUnlimited
Email Automation / Email Drip Campaigns
Email automation / Time-based emails / Targeted behavioral emails
Landing page / Form-Builder
Create interactive pages and sign-up forms
Publishing PlatformBusinessEnterpriseEnterprise+
Knowledge-Base
Create a self-help center
Headless CMS & Blog publishing
Blog publishing with API access
Private & Public publishing
Create public and private knowledge-base sites
Sites included
Additional sites only $25 each/month
11

50% discount for non-profit organizations
That's right. We give you the "Enterprise" self-hosted edition for half the price if you are an eligible non-profit organization.

Common questions

Do you offer a trial for the self-hosted edition?

As the source code of Helpmonks is published under an open source license, we cannot provide a trial. To experience Helpmonkssign up for a trial of our hosted edition.

Can I switch to the a cloud server or to the hosted edition any time?

Surely, you can switch to thecloud server editionor to thehosted editionat any point in time. We even help you migrate your emails and settings.

What's the license model?

When you buy a self-hosted edition, we will provide you the Helpmonks application under a special open source license, i.e. you can modify the source code to your companies requirements but are not allowed to distribute the application.

What do you mean with one host?

One host means one account that you and your team members sign in to collaborate on emails. Within that account you can have multiple mailboxes and multiple team members with different permissions.

Is this a long-term contract?

Your payment of the self-hosted edition is for a full year and is paid upfront. The self-hosted edition is sold with a three-year contract. All product updates and support is included with your license.

What is a mailbox?

A mailbox corresponds to a shared email address, i.e. support@domain.com, sales@domain.com.

What types of payment do you accept?

We accept all major credit cards from all countries. You can also use wire transfer or send us a check (only for annual payments).

I have more questions

Please contact us atsales@helpmonks.comorschedule a demo.We'll be happy to help.