Unlimited users and emails. Price per mailbox only
Everything in your Helpmonks account is safe, secure and protected

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Perfect for small teams

$19per mailbox / month

  • Unlimited users
  • Unlimited emails & storage
  • Includes the following features

    Collision detection, Mentions, Tracked emails, Saved replies, Companies & SLA, Reminders, full API access
    and many more features

  • Includes the following plugins

    Slack, HipChat & Github

  • SSL (secure access)
  • Two-factor authentication

    Secure your account with an authenticator app or with a hardware key!

  • Real-time reports with 1-month history
  • 3 workflows per mailbox
  • Best in business support

    Live-Chat / Email / Phone

  • Free on-boarding and training

    We get you up and running in no time!

Bliss for teams

Everything a team needs

$29per mailbox / month

  • Includes all "Get Started" features plus:
  • IMAP syncNew

    Sync outgoing emails to your mail server Read more ...

  • Real-time reports with 6-month history
  • Unlimited workflows per mailbox
  • Adds the following plugins

    Zapier
    Chatra Chat
    LiveChat
    Trello
    Custom fields
    Satisfaction ratings
    Custom applications

  • Advanced search options

    Advanced search capabilities finds conversations in no time

Start your 30-day free trial

Your trial starts on the "Bliss" plan. You can upgrade/downgrade within your account

Go further

The ultimate all-in-one solution

$49per mailbox / month

  • Includes all "Bliss" features plus:
  • Real-time reports with unlimited history
  • Powerful CRM capabilitiesNew

    Turn your team email mailbox into a powerful sales tool Read more ...

  • Single Sign-On (SSO)New

    SAML and oAuth based single-sign-on options

  • IP access restrictionsNew

    Control who can access Helpmonks based on IP addresses

  • White-LabellingNew

    Use your own domain e.g. inbox.mycompany.com, use your own SSL certificate, link to your own docs

  • Event driven emails / Automated marketing

    Create automated follow-ups and marketing email funnels Read more ...
    (coming soon)

  • Groups / Workgroups

    Work better together with group features like a unified view, assignment to a group and more
    (coming soon)

Need unlimited mailboxes? Check out the dedicated cloud server plans

We also have a 50% discount for non-profit and open source projects get Helpmonks for free!

Save hundreds today and more as you grow

Here is how Helpmonks compares to the competition

Helpmonks

HelpScout, Front, Groove, Zendesk

  •  Price per mailbox and NOT per user
  •  Unlimited users, emails & storage
  •  Collision detection & mentions
  •  Workflows, API, Plugins
  •  Two-factor authentication
  •  Real-time reports
  •  CRM & automated marketing tools
  •  SaaS, cloud & on-premise
  • HelpScout
    $12/month, $20/month or $35/month per user

  • Frontapp
    $19/month, $34/month or $69/month per user

  • Groove
    $22/month per user

  • Zendesk
    $5/month to $199/month per user

3 mailboxes and 10 users

$57, $87 or $147 per month

$200 to $500 per month

10 mailboxes and 30 users

$190, $290 or $490 per month

$600 to $3000 per month

Unlimited mailboxes and unlimited users

Starting at $399 per month

Not available

Dedicated cloud servers or self-hosting


What people are saying about Helpmonks

I really appreciate you always improving the product. Makes it a pleasure to use. Have a great weekend!

— Opticaltel

FYI, very happy customers here at Oosterpoort, we use helpmonks on a daily basis :-)

— Oosterpoort

We really enjoy working with Helpmonks every day. It made our communication with our customers so much easier. Thank you.

— Medology

Non-profit organizations

We love to help

50%per mailbox on any plan

To apply, start a free trial and then contact us according to the qualifying rules

Open-source projects

Free for qualifying organizations

$0unlimited mailboxes

Includes all features of the "Bliss" plan

To apply, start a free trial and then contact us according to the qualifying rules


What is a mailbox?

A mailbox in Helpmonks is distinct container for emails corresponding to a shared email address, i.e. support@domain.com, sales@domain.com.

What types of payment do you accept?

We accept all major credit cards from all countries.

What happens after my trial ends?

If you choose to keep using Helpmonks, simply choose which plan you'd like within your account. However, if you reach the end of your trial without choosing a plan, your account will be deactivated. For expired accounts we'll retain your data for a limited amount of time so that you can choose a plan and continue using Helpmonks as you've configured it.

What if I’m still not decided after the trial period has ended?

No problem. We are all busy. Simply email us at sales@helpmonks.com we are more than happy to extend your trial.

Can I switch to a cloud server any time?

Surely, you can switch to a cloud server at any point in time. We even help you migrate your emails and settings.

Can I change the number of mailboxes?

Yes, you can change the number of mailboxes at any time within your account. There are no additional charges and we automatically pro-rate your account, there are no additional fees for switching plans!

Is this a long-term contract or commitment?

No, there is no contract or commitment for our monthly plans. You may cancel at any time through your account page.

Do you have a discount for open source projects and non-profit organizations?

We aknowledge the hard work that goes into your projects and love to support you. Please refer to our open source and non-profit page.

Can I import my email history?

Yes, we do offer a service to import emails from your mail server. Simply email us at sales@helpmonks.com We'll be happy to help.

I have more questions

Please contact us at sales@helpmonks.com or schedule a demo. We'll be happy to help.