Inside every shared inbox; Live-Chat and Email Campaigns

Price per mailbox — unlimited users — unlimited emails

Starter
Perfect for small teams

19

per mailbox / month
  • Unlimited users
  • Unlimited emails
  • Unlimited storage
  • Email MarketingPlatformEmail Campaigns
  • Live-Chat Basic
  • To-Dos for teams
  • 3 workflows
  • 1 month report history
  • Slack, HipChat, Github
  • API
  • On-boardingsession included
  • Priority support
  • IMAP syncfor outgoing emails
  • Message all company users
  • Message all internal users
  • Trello
  • Custom fields
  • Custom Applications
  • Customer Satisfaction
  • Zapier
  • Groups / WorkgroupsfeatureWorkgroups
  • CRM capabilities
  • Approval processes
  • SSO / SAML / oAuth
  • IP access restrictions
  • Custom domain & custom SSL
  • Send from user email-addressdirectly
  • Automated EmailCampaigns

Bliss
Everything a team needs

39

per mailbox / month
  • Unlimited users
  • Unlimited emails
  • Unlimited storage
  • Email MarketingPlatformEmail Campaigns
  • Live-Chat Enhanced
  • To-Dos for teams
  • Unlimited workflows
  • 6 months reports history
  • IMAP syncfor outgoing emails
  • API
  • On-boardingsession included
  • Message all company users
  • Message all internal users
  • Slack, HipChat, Github
  • Trello
  • Custom fields
  • Custom Applications
  • Customer Satisfaction
  • Zapier
  • Priority support
  • Groups / WorkgroupsfeatureWorkgroups
  • CRM capabilities
  • Approval processes
  • SSO / SAML / oAuth
  • IP access restrictions
  • Send from user email-addressdirectly
  • Custom domain & custom SSL
  • Automated EmailCampaigns

Further
The all-in-one solution

69

per mailbox / month
  • Unlimited users
  • Unlimited emails
  • Unlimited storage
  • Email MarketingPlatformEmail Campaigns
  • Automated EmailCampaigns
  • Live-Chat Ultra
  • Groups / WorkgroupsfeatureWorkgroups
  • CRM capabilities
  • Approval processes
  • To-Dos for teams
  • Unlimited workflows
  • Unlimited reports history
  • SSO / SAML / oAuth
  • IP access restrictions
  • Custom domain & custom SSL
  • IMAP syncfor outgoing emails
  • API
  • Priority support
  • On-boardingsession included
  • Message all company users
  • Message all internal users
  • Slack, HipChat, Github
  • Trello
  • Custom fields
  • Custom Applications
  • Customer Satisfaction
  • Zapier
  • Send from user email-addressdirectly
  • Email import

Even Further
The next level

Cloud servers with unlimited mailboxes
  • Private cloud server
  • Located in your country
  • Dedicated usage
  • GDPR compatible
  • High-availability
  • much more...
Self Hosted Servers
  • On-premise license
  • Full control
  • Enterprise ready
  • Scalable & secure
  • GDPR compatible
  • much more...

Features

Live-Chat & Email Marketing PlatformStarterBlissFurther
Live-Chat for your website or app
Live-Chat Seats
How many chat widgets per website or app
13Unlimited
Live-Chat Enhanced
Real-time Visitor Statistic, Reports and Chat triggers
Email Campaigns
Send email newsletters with reports
Email Campaigns Lists
How many mailing lists you can create
13Unlimited
Email Campaigns Contacts
How many contacts per list
200030000100000
$100 per 100000
Automated Email Campaigns
Automated emails / time-based emails / behavioral targeting emails
CollaborationStarterBlissFurther
Maximum of usersUnlimitedUnlimitedUnlimited
Maximum of emails UnlimitedUnlimitedUnlimited
Maximum of attachments / storage sizeUnlimitedUnlimitedUnlimited
Automation / Workflows3UnlimitedUnlimited
Non-profit organizations geta 50% discountandopen source projectsget Helpmonks for free!

Save Big with Helpmonks

See how much you will save compared to our competition. Save hundreds today, save much more as you grow.

Helpmonks

Help Scout, FrontApp, Groove, Zendesk

  • Priced per mailbox and NOT per user
  • Unlimited users, emails & storage
  • To-Dos for teams
  • Live-Chat
  • Email Marketing Platform
  • Customer Relationship (CRM)
  • Approval processes
  • Collision detection & mentions
  • Workflows, API, Plugins
  • SSO, SAML, & 2-step authentication
  • SaaS, cloud, & on-premise
  • Works with all email providers
  • Helpmonks vs. HelpScout
    Help Scout
    $25 or $40
  • Helpmonks vs. Groove
    Groove
    $15, $25 or $40
  • Helpmonks vs. Front
    FrontApp
    $18, $48, $98, or $158
  • Helpmonks vs. Zendesk
    Zendesk
    $5 to $199
All prices are for 1 USER per month.
Some vendors require a min. user amount
3 mailboxes and 10 users
$57, $117 or $207 per month
$200 to $1,000 per month
10 mailboxes and 30 users
$190, $390 or $690 per month
$500 to $6,000 per month
Dedicated Cloud Servers
Starting at $249 per month
Not available
Self-hosted / on-premise
Self-hosted license
Not available (Vendor lock-in!)

Common questions

Is my data safe?

All your data is secure and safe in Helpmonks. We deploy the best practices to secure your account and servers (encryption, SSL, firewall, etc.). Ourdedicated security pageexplains this in more detail.

What happens after my trial ends?

If you choose to keep using Helpmonks, simply choose which plan you'd like within your account. However, if you reach the end of your trial without choosing a plan, your account will be deactivated. For expired accounts we'll retain your data for a limited amount of time so that you can choose a plan and continue using Helpmonks as you've configured it.

What if I’m still not decided after the trial period has ended?

No problem. We are all busy. Simplycontact uswe are more than happy to extend your trial.

Can I change the number of mailboxes?

Yes, you can change the number of mailboxes at any time within your account. There areno additional charges and we automatically pro-rate your account, there are no additional fees for switching plans!

Can I switch to a cloud server any time?

Surely, you can switch to a cloud serverat any point in time. We even help you migrate your emails and settings.

Is this a long-term contract or commitment?

No, there is no contract or commitment for our monthly plans. You may cancel at any time through your account page.

What is a mailbox?

A mailbox in Helpmonks is distinct container for emails corresponding to a shared email address, i.e. support@domain.com, sales@domain.com.

What types of payment do you accept?

We accept all major credit cards from all countries.

Do you have a discount for open source projects and non-profit organizations?

We acknowledge the hard work that goes into your projects and love to support you. Please refer to ouropen source and non-profit page.

Can I import my email history?

Yes, we do offer a service to import emails from your mail server. Simplycontact us.We'll be happy to help.

I have more questions

Pleasecontact usorschedule a demo.We'll be happy to help.

Hosted, dedicated cloud server, or self-hosted

Helpmonks is the only vendor with a multi-deployment model

Hosted

Use our hosted shared mailbox software for your business. Everything is safe, secure and password-protected. Works with any email account and email client.

Over 2,000 organizations use Helpmonks daily on our platform. Get up and running within minutes.

See why over 2000 organizations trust us

Cloud Server

Want your own server with unlimited mailboxes? Our cloud based servers are deployed with the highest security in mind and are GDPR compliant.

Dedicated Helpmonks shared mailbox servers are the perfect companion to your team workflow.

Explore the benefit of the cloud server mailbox

Self-Hosted

Scalable and enterprise ready. The Helpmonks self-hosted edition grows with your company and has been deployed by some of the largest Fortune 500 companies with millions of emails

Secure and protected. Have full control over all data.

Check out the on-premise shared mailbox