Simple pricing per mailbox
Unlimited users, unlimited emails & storage. No hidden fees.
Everything in your Helpmonks account is safe, secure and password-protected!

Get started

Perfect for small teams

$9per mailbox / month

  • Unlimited users
  • Unlimited emails & storage
  • Includes the following features

    Collision detection, Tracked emails, Saved replies, Companies & SLA, Reminders, full API access and many more ...

  • Includes the following plugins

    Slack, HipChat & Github

  • SSL (secure access)
  • Two-factor authentication

    Secure your account with an authenticator app or with a hardware key!

  • Real-time reports with 1-month history
  • 3 workflows per mailbox
  • Best in business support

    Live-Chat / Email / Phone

  • Free on-boarding and training

    We get you up and running in no time!

Bliss for teams

Everything a team needs

$19per mailbox / month

  • Includes all "Get Started" features plus:
  • Real-time reports with 6-month history
  • Unlimited workflows per mailbox
  • Adds the following plugins

    Trello
    ToDoIst*
    LiveChat
    Custom fields
    Satisfaction ratings
    Custom applications

  • High powered search engine

    Find those emails in seconds with search in searches!

Start your 30-day free trial

Your trial starts on the "Bliss" plan. You can upgrade/downgrade within your account

Go further

The ultimate all-in-one solution

$39per mailbox / month

  • Includes all "Bliss" features plus:
  • Real-time reports with unlimited history
  • Powerful CRM capabilities

    Turn your team email mailbox into a powerful sales tool Read more ...

  • Event driven emails / Automated marketing*

    Create automated follow-ups or marketing email funnels Read more ...

  • Groups features*

    Work better together with group features like unified view, assignment to a group and more

  • Single Sign-On (SSO)*

    Saml based single sign-on option

  • IP access restrictions*

    Control who can access Helpmonks based on IP addresses

  • Salesforce plugin*

    Bring all your Salesforce data into Helpmonks and vice-versa

  • White-Labelling

    Instead of mycompany.helpmonks.com use e.g. inbox.mycompany.com

* coming soon

Need unlimited mailboxes? Check out the dedicated cloud server plans

We also have a free plan, a 50% discount for non-profit and a open source plan

See how Helpmonks compares to the competition

Helpmonks

HelpScout, Front, Groove, Zendesk

  •  Unlimited users
  •  Unlimited emails & storage
  •  Reminders
  •  Two-factor authentication
  •  Real-time reports
  •  CRM & automated marketing tools
  •  SaaS, cloud & on-premise
  • HelpScout
    $20/month or $40/month per user

  • Frontapp
    $15/month, $29/month or $49/month per user

  • Groove
    $22/month per user

  • Zendesk
    $5/month to $199/month per user

Total for 3 mailboxes and 10 users:

$27, $57 or $117 per month

$200 to $500 per month

Total for 10 mailboxes and 30 users:

$90, $190 or $390 per month

$600 to $3000 per month

Total for unlimited mailboxes and unlimited users:

Starting at $349 per month

(Helpmonks dedicated cloud servers)

No plans available


What people are saying about Helpmonks

I really appreciate you always improving the product. Makes it a pleasure to use. Have a great weekend!

— Opticaltel

FYI, very happy customers here at Oosterpoort, we use helpmonks on a daily basis :-)

— Oosterpoort

We really enjoy working with Helpmonks every day. It made our communication with our customers so much easier. Thank you.

— Medology

Free

One shared inbox for a small team

$01 mailbox

Same features as the "Get Started" plan but with the follow limitations:

  • 2 users
  • 1 mailbox
  • No API access
  • Store up to 100,000 emails
  • 1000 outgoing emails / month
  • 1GB storage for attachments
  • 1 workflow

To switch, start a free trial and then downgrade within your account

Non-profit organizations

We love to help

50%per mailbox on any plan

Open-source projects

Free for qualifying organizations

$0unlimited mailboxes

  • Includes all features of the "Bliss" plan

To apply, start a free trial and then contact us according to the qualifying rules


What is a mailbox?

A mailbox in Helpmonks is distinct container for emails corresponding to a shared email address, i.e. support@domain.com, sales@domain.com.

What types of payment do you accept?

We accept all major credit cards from all countries.

What happens after my trial ends?

If you choose to keep using Helpmonks, simply choose which plan you'd like within your account. However, if you reach the end of your trial without choosing a plan, your account will be deactivated. For expired accounts we'll retain your data for a limited amount of time so that you can choose a plan and continue using Helpmonks as you've configured it.

What if I’m still not decided after the trial period has ended?

No problem. We are all busy. Simply email us at sales@helpmonks.com we are more than happy to extend your trial.

Can I switch to a cloud server any time?

Surely, you can switch to a cloud server at any point in time. We even help you migrate your emails and settings.

Can I change the number of mailboxes?

Yes, you can change the number of mailboxes at any time within your account. There are no additional charges and we automatically pro-rate your account, there are no additional fees for switching plans!

Is this a long-term contract or commitment?

No, there is no contract or commitment for our monthly plans. You may cancel at any time through your account page.

Do you have a discount for open source projects and non-profit organizations?

We aknowledge the hard work that goes into your projects and love to support you. Please refer to our open source and non-profit page.

Can I import my email history?

Yes, we do offer a service to import emails from your mail server. Simply email us at sales@helpmonks.com We'll be happy to help.

I have more questions

Please contact us at sales@helpmonks.com or schedule a demo. We'll be happy to help.