Priced per mailbox

Includes unlimited users and emails

Everything in your Helpmonks account is safe, secure, and protected.

Helpmonks Hosted-Edition

Perfect for small teams


per mailbox / monthbilled monthly

Everything a team needs


per mailbox / monthbilled monthly

The all-in-one solution


per mailbox / monthbilled monthly
  • Unlimitedusers
  • Unlimitedemails & storage
  • To-Dosfor teams
  • Limitedautomations
  • Limitedreports
  • Limitedplugins
  • Live-Chat(*)
  • Advanced search
  • Collision detection
  • Assign & mentions
  • API & Integrations
  • Freeon-boarding session
  • All from "Starter" plus
  • Live-Chat Enhanced(*)
  • IMAP syncfor outgoing emails
  • Custom fields
  • Custom Applications
  • Unlimitedautomations
  • Extendedreports
  • Mostplugins included
  • Prioritysupport
  • All from "Bliss" plus
  • Groups / Workgroupsfeature
  • CRMcapabilities
  • Approvalprocesses
  • Live-Chat Ultra(*)
  • Email MarketingPlatform (*)
  • Unlimitedreports
  • SSO / SAMLauthentication
  • IP accessrestrictions
  • Custom domain & SSLoptions
  • Allplugins
  • 99.9%uptime SLA
  • * Coming soon
Compare all features
Non-profit organizations geta 50% discountandopen source projectsget Helpmonks for free!

Save Big with Helpmonks

See how much you will save compared to our competition. Save hundreds today, save much more as you grow.


Help Scout, FrontApp, Groove, Zendesk

  • Priced per mailbox and NOT per user
  • Unlimited users, emails & storage
  • To-Dos for teams
  • Live-Chat
  • Email Marketing Platform
  • Customer Relationship (CRM)
  • Approval processes
  • Collision detection & mentions
  • Workflows, API, Plugins
  • SSO, SAML, & 2-step authentication
  • SaaS, cloud, & on-premise
  • Works with all email providers
  • Helpmonks vs. HelpScout
    Help Scout
    $25 or $40
  • Helpmonks vs. Groove
    $12, $25 or $34
  • Helpmonks vs. Front
    $18, $48, $98, or $158
  • Helpmonks vs. Zendesk
    $5 to $199
All prices are for 1 USER per month.
Some vendors require a min. user amount
3 mailboxes and 10 users
$57, $117 or $207 per month
$200 to $1,000 per month
10 mailboxes and 30 users
$190, $390 or $690 per month
$500 to $6,000 per month
Unlimited mailboxes and unlimited users
$599 per month
Not available
Dedicated Cloud Servers
Starting at $249 per month
Not available
Self-hosted / on-premise
Self-hosted license
Not available (Vendor lock-in!)

What people are saying about Helpmonks

I really appreciate you always improving the product. Makes it apleasure to use.Have a great weekend!


FYI,very happy customershere at Oosterpoort, we use helpmonks on a daily basis :-)


We really enjoy working with Helpmonks every day. It made ourcommunication with our customers so much easier.Thank you.


Common questions

Is my data safe?

All your data is secure and safe in Helpmonks. We deploy the best practices to secure your account and servers (encryption, SSL, firewall, etc.). Ourdedicated security pageexplains this in more detail.

What happens after my trial ends?

If you choose to keep using Helpmonks, simply choose which plan you'd like within your account. However, if you reach the end of your trial without choosing a plan, your account will be deactivated. For expired accounts we'll retain your data for a limited amount of time so that you can choose a plan and continue using Helpmonks as you've configured it.

What if I’m still not decided after the trial period has ended?

No problem. We are all busy. Simplycontact uswe are more than happy to extend your trial.

Can I change the number of mailboxes?

Yes, you can change the number of mailboxes at any time within your account. There areno additional charges and we automatically pro-rate your account, there are no additional fees for switching plans!

Can I switch to a cloud server any time?

Surely, you can switch to a cloud serverat any point in time. We even help you migrate your emails and settings.

Is this a long-term contract or commitment?

No, there is no contract or commitment for our monthly plans. You may cancel at any time through your account page.

What is a mailbox?

A mailbox in Helpmonks is distinct container for emails corresponding to a shared email address, i.e.,

What types of payment do you accept?

We accept all major credit cards from all countries.

Do you have a discount for open source projects and non-profit organizations?

We acknowledge the hard work that goes into your projects and love to support you. Please refer to ouropen source and non-profit page.

Can I import my email history?

Yes, we do offer a service to import emails from your mail server. Simplycontact us.We'll be happy to help.

I have more questions

Pleasecontact usorschedule a demo.We'll be happy to help.