A shared inbox with powerful team collaboration features
Organize your team's email, assign, tag, leave internal notes and much more within your shared inbox.
Trusted by over 2,000 organizations with millions of emails
Helpmonks makes getting organized automatic
Organize your team's email and see what's important at a glance.
Quickly see how many emails are awaiting a reply. Organize and prioritize emails by assigning them to team members, archiving important conversations or closing completed inquiries.
Helpmonks let's you keep track of customers, companies and SLAs with built-in customer management tools.Bring joy back to working with email.
Team collaboration made easy for everyone
Intelligent email management. Collaborate on team emails while working from home, on the road, or at the office.
Embed internal notes directly into email conversations, only visible to you and your team, never to the customer. Harness the power of email commands to set notes when replying from your email client.
Add private information directly into email conversations without it ever being shared with the customer.Read more about team collaboration in emails.
A shared inbox tool that helps getting the job done
Never again forget that important email.
Using reminders, bring email conversations back to your attention when you wish. Prioritize and track important conversations while zipping your way to Inbox-Zero.
Use the convenient "Assigned to others" overview to quickly see how your team performs and who is working on what. Enable "Do-Not-Disturb" to get "into the zone" and fly through your emails without interruption.See a list of all Helpmonks' features.
Take control of your email
Tame your team's email flow. Have greater control of your email communication.
With the power of workflows, handle your emails just as you'd like. Automatically allocate emails to the team members on duty as they arrive. Worried you'll miss replying to an important email? No problem, use workflows to alert you to the sitting email. Choose which workflows get applied to which emails, only label emails from a particular company. Have a team member on vacation? Use workflows to assign their communications to someone available.
Want to integrate with your in-house software? Workflows can work with your current tools too. Yeah, we love developers.
Find everything in your shared inbox in seconds
Every email conversation at your fingertips. Conversation history retained.
No more asking your co-workers to forward that email you've lost. Keep all your team emails archived and search-able. Have all your customer email interactions with their history in one central location.
No need to recall when an email conversation occurred, easily find it again in seconds.See a list of all the time saving features.
Save Big with Helpmonks
See how much you will save compared to our competition. Save hundreds today, save much more as you grow.
Help Scout, FrontApp, Groove, Zendesk
All prices are for 1 USER per month.
Some vendors require a min. user amount
3 mailboxes and 10 users
$57, $117 or $207 per month
$200 to $1,000 per month
10 mailboxes and 30 users
$190, $390 or $690 per month
$500 to $6,000 per month
Dedicated Cloud Servers
Starting at $249 per month
Self-hosted / on-premise
Not available (Vendor lock-in!)
A mighty email marketing platform at your disposal
The Helpmonks Email Marketing Platform helps you to stay in contact with your prospects and is the natural extensions to the Helpmonks email collaboration platform. As you already manage all your customer conversations in Helpmonks, turning a conversation into an promotional emails campaign is just one click away.
Engage your customers by sending them timely email campaigns and check the progress of your marketing endeavors with ready to use reports and analytics. Email marketing has never been easier and more affordable.
The Helpmonks email marketing solution helps you to reach more customers, resolve issues, sell more, and build lasting relationships. All in your email inbox.
Live-Chat widget for every website. Available in your shared inbox.
With the Helpmonks Live-Chat you can put a chat widget on as many websites as you like. Selected team members can become agents and respond to customers requests in a timely fashion. An additional benefit is that each chat widget provides you a real-time visitor list and an activity report with helpful details.
Targeted chats & triggers engage visitors with custom notifications and messages to emphasize your promotions. Chat messages are automatically tagged in Helpmonks, so that your support team starts collaborating efficiently on those messages and gain more leads and higher customer satisfaction.
It's never been easier to add Live-Chat to your website and follow-up with your service team. Every communication from different user accounts and email addresses is unified, and available in one tool.
Create and assign tasks. Collaborate on email conversations with ease.
The Team To-Do app enriches the collaboration between all team members. Create and assign a To-Do to an individual team member from any email with ease.
With To-Dos for Teams you can capture anything that needs attention. The To-Do management app is available throughout your shared mailboxes in Helpmonks. Besides, you can create individual tasks, visible only to you, to keep everything in one place.
The Team To-Do list is the perfect app when you need to delegate several tasks with multiple people for an email.
Helpmonks provides all the tools to increase your sales funnels with a sophisticated CRM out of the box.
Besides being a highly capable customer service email management software, Helpmonks can help your team with a dedicated shared inbox for sales and its built-in CRM.
Use the Helpmonks CRM to keep track of every conversation with your customers. Also, leverage our email marketing services and create targeted email campaigns or use the live chat to help customers in real-time.
All relevant customer information is one click away in one central location available on all your devices. Anytime. Anywhere.
Hosted, dedicated cloud server, or self-hosted
Helpmonks is the only vendor with a multi-deployment model
Use our hosted shared mailbox software for your business. Everything is safe, secure and password-protected. Works with any email account and email client.
Over 2,000 organizations use Helpmonks daily on our platform. Get up and running within minutes.
Want your own server with unlimited mailboxes? Our cloud based servers are deployed with the highest security in mind and are GDPR compliant.
Dedicated Helpmonks shared mailbox servers are the perfect companion to your team workflow.
Scalable and enterprise ready. The Helpmonks self-hosted edition grows with your company and has been deployed by some of the largest Fortune 500 companies with millions of emails
Secure and protected. Have full control over all data.