A shared inbox with powerful team collaboration features

Organize your team's email, assign, tag, leave internal notes and much more within your shared inbox.

A shared inbox with powerful team collaboration features

Helpmonks makes getting organized automatic

Manage your team emails. Organize and prioritize emails by assigning them to team members, archiving important conversations or closing completed inquiries. Keep track of customers, companies and SLAs with built-in customer management tools.

Organize your team's email and see what's important at a glance.

Quickly see how many emails are awaiting a reply. Organize and prioritize emails by assigning them to team members, archiving important conversations or closing completed inquiries.

Helpmonks let's you keep track of customers, companies and SLAs with built-in customer management tools.

Bring joy back to working with email.

Team collaboration made easy for everyone

Intelligent email management. Collaborate on team emails while working from home, on the road, or at the office.

Embed internal notes directly into email conversations, only visible to you and your team, never to the customer. Harness the power of email commands to set notes when replying from your email client.

Add private information directly into email conversations without it ever being shared with the customer.

Read more about team collaboration in emails.

Intelligent email management. Embbed internal notes directly into email conversations, only visible to you and your team members, never to the customer. Set individual email reminders, to ensure replying in a timely manner. Additionally, create workflow rules to automatically prioritize and manage incoming email messages. See how you can benefit from email management.

A shared inbox tool that helps getting the job done

Using reminders, bring email conversations back to your attention when you want. Keep track of important conversations and at the same time be on your way to Inbox Zero.

Never again forget that important email.

Using reminders, bring email conversations back to your attention when you wish. Prioritize and track important conversations while zipping your way to Inbox-Zero.

Use the convenient "Assigned to others" overview to quickly see how your team performs and who is working on what. Enable "Do-Not-Disturb" to get "into the zone" and fly through your emails without interruption.

See a list of all Helpmonks' features.

Take control of your email

Tame your team's email flow. Have greater control of your email communication.

With the power of workflows, handle your emails just as you'd like. Automatically allocate emails to the team members on duty as they arrive. Worried you'll miss replying to an important email? No problem, use workflows to alert you to the sitting email. Choose which workflows get applied to which emails, only label emails from a particular company. Have a team member on vacation? Use workflows to assign their communications to someone available.

Want to integrate with your in-house software? Workflows can work with your current tools too. Yeah, we love developers.

Tame your team's email flow. With the power of workflows, handle your emails just as you;d like. Divvy out emails to team members as they arrive. Worried you'll miss replying to an important email? No problem, use workflows to alert you to the sitting email. Choose which workflows get applied to which emails, only label emails from a particular company. Have a team member on vacation? Use workflows to assign their communications to someone available

Find everything in your shared inbox in seconds

Customer Support by email. Email Conversation history.

Every email conversation at your fingertips. Conversation history retained.

No more asking your co-workers to forward that email you've lost. Keep all your team emails archived and search-able. Have all your customer email interactions with their history in one central location.

No need to recall when an email conversation occurred, easily find it again in seconds.

See a list of all the time saving features.

What people are saying about Helpmonks

I really appreciate you always improving the product. Makes it apleasure to use.Have a great weekend!

Opticaltel

FYI,very happy customershere at Oosterpoort, we use helpmonks on a daily basis :-)

Oosterpoort

We really enjoy working with Helpmonks every day. It made ourcommunication with our customers so much easier.Thank you.

Medology

Did you know?

Helpmonks is the only shared mailbox solution that offers multiple deployment options

Hosted Edition

Use our hosted shared mailbox software for your business. Everything is safe, secure and password-protected. Your data is safe and your privacy is respected.

Over 2,000 organizations use Helpmonks daily on our platform. Get up and running within minutes.

See why over 2000 organizations trust us

Cloud Server Edition

Want your own server with unlimited mailboxes? Our cloud servers are deployed with the highest security in mind and are GDPR compliant.

Dedicated Helpmonks shared mailbox servers are the perfect companion to your team workflow.

Explore the benefit of the shared mailbox cloud edition

Self-Hosted Edition

Scalable and enterprise ready. The Helpmonks self-hosted edition grows with your company and has been deployed by some of the largest Fortune 500 companies with millions of emails

Secure and protected. Have full control over all data.

Read on to see if the on-premise shared mailbox edition makes sense for you

One more thing...

Helpmonks gives you the ability tocollaborate as a groupin your shared mailbox, features aTeam To-Do App, powerfulCustomer Relationship Management (CRM)capabilities, integratedLive-Chatand anEmail Marketing Platform, approval control, collision detection, email tracking, reminders, mentions, custom fields, custom applications, satisfaction ratings, Single-Sign-On & SAML authentication, Trello, Zapier, Slack, Livechat, Chatra, a Developer API, and much more.

Check outthe complete feature listor sign up for afree 30-day shared inbox trial now

Ready to create your own shared inbox?
Start collaborating on team emails within minutes

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