The #1 self-hosted customer engagement platform that's Enterprise-ready
The only self-hosted customer experience platform that scales with your growing business.
Helpmonks is built with scalability in mind. The Helpmonks self-hosted edition grows with your company and has been deployed in mission-critical environments with over one million of emails a day.
Email management that scales and is future-proof
Scalable and enterprise ready.
Helpmonks self-hosted shared inbox editions scales with your organization.
The Helpmonks self-hosted shared inbox editions comes with web clustering modules and each service can be deployed on different servers. In addition, high availability and fail over mechanism are built into Helpmonks from the start.
The Helpmonks self-hosted edition grows with your company and has been deployed by some of the largest Fortune 500 companies hosting over millions of emails in Helpmonks.
Secure and reliable
Secure and protected. Have full control over your data.
Hosting the shared inbox solution from Helpmonks on your own servers gives you full control over your data and who can access it. With your own SSL-certificate you can guarantee that all transfer is carried our over encrypted connections.
Furthermore, you can fully follow your companies strict security guidelines and secure each element of the Helpmonks application in your network.
Own your email data
Helpmonks is the only provider to offer an on-premise shared inbox solution.
We understand. Your company does not allow you to host your emails in the cloud and requires to install all solutions in-house. Helpmonks has been built from the very beginning with you in mind and allows you to own and install a shared inbox solution on your premises.
The Helpmonks self-hosted shared inbox edition is not a trimmed down version and contains the same features that are available to all other editions. At the same time, your installation is future-proof as new features and plugins can easily be deployed on your self-hosted installation.
Customize your team email solution
Customization and integration for your enterprise.
Helpmonks self-hosted shared inbox is licensed under a special open source developer license.
Because Helpmonks self-hosted shared inbox edition provides you direct access to the source code it is fully customizable to your requirements. The special developer license allows your company to tailor Helpmonks to your needs. On top of that you have access to the entire API and can even develop custom plugins to extend your Helpmonks installation further.
You are in control
Own your application.
The Helpmonks self-hosted shared inbox editions are easy to install and maintain.
The Helpmonks shared inbox application is built with Nodejs and uses the popular MongoDB database for storage. Furthermore, with the Helpmonks self-hosted shared inbox edition you can control and tailor every aspect of the application itself.
Out-of-the-box you can use load-balancing, clustering, and fail-over mechanisms to create a high-availability platform. You can take it further by splitting up processes to dedicated servers or use containers to isolate and deploy further.
On-boarding and training included
Helpmonks comes with our best-in-business support baked in.
We understand. Your emails and communication with customers is important. That's why we provide support for you and your team in every aspect by email, live-chat and phone. Should you wish, a 24/7 option is available, too.
We don't just sell a license but also help with the installation and advise in getting up and running so that your self-hosted team email collaboration platform becomes a success.
The only self-hosted team email platform
Helpmonks is built with scalability in mind. With the Helpmonks self-hosted edition you will have full control over all your data as each piece of your email platform is installed on your servers.
The Helpmonks self-hosted shared inbox edition is not a trimmed down version and contains the same features that are available to all other editions.
Your installation is scalable and future-proof as new features and plugins are easily deployed on your self-hosted installation. As a truly global email platform, Helpmonks works with every email provider and it's scalable and future-proof architecture will guarantee that it will work for many more years to come.