Unlimited users and emails. Price per mailbox only
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Perfect for small teams$19per mailbox / month
- Unlimited users
- Unlimited emails & storage
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Unified viewNew
Get an overview what is going on with a quick glance Read more ...
Includes the following features
Collision detection, Mentions, Tracked emails, Saved replies, Companies & SLA, Reminders, full API access
and many more featuresIncludes the following plugins
Slack, HipChat & Github
- SSL (secure access)
Two-factor authentication
Secure your account with an authenticator app or with a hardware key!
- Real-time reports with 1-month history
- 3 workflows per mailbox
Best in business support
Live-Chat / Email / Phone
Free on-boarding and training
We get you up and running in no time!
Bliss for teams
Everything a team needs$29per mailbox / month
- Includes all "Get Started" features plus:
IMAP sync
Sync outgoing emails to your mail server Read more ...
- Real-time reports with 6-month history
- Unlimited workflows per mailbox
Adds the following plugins
Zapier
Chatra Chat
LiveChat
Trello
Custom fields
Satisfaction ratings
Custom applicationsAdvanced search options
Advanced search capabilities finds conversations in no time
Your trial starts on the "Bliss" plan. You can upgrade/downgrade within your account
Go further
The ultimate all-in-one solution$49per mailbox / month
- Includes all "Bliss" features plus:
- Real-time reports with unlimited history
Powerful CRM capabilities
Turn your team email mailbox into a powerful sales tool Read more ...
Single Sign-On (SSO)
SAML and oAuth based single-sign-on options
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Send as userNew
Set the FROM email to the user replying, instead of the mailbox only
IP access restrictions
Control who can access Helpmonks based on IP addresses
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White-Labelling
Use your own domain e.g. inbox.mycompany.com, use your own SSL certificate, link to your own docs
Event driven emails / Automated marketing
Create automated follow-ups and marketing email funnels Read more ...
(coming soon)Groups / Workgroups
Work better together with group features like a unified view, assignment to a group and more
(coming soon)
Need unlimited mailboxes?
Check out the dedicated cloud server plans
We also have a 50% discount for non-profit and open source projects get Helpmonks for free!
Save hundreds today and more as you grow
Here is how Helpmonks compares to the competition
Helpmonks
HelpScout, Front, Groove, Zendesk
- Price per mailbox and NOT per user
- Unlimited users, emails & storage
- Collision detection & mentions
- Workflows, API, Plugins
- Two-factor authentication
- Real-time reports
- CRM & automated marketing tools
- SaaS, cloud & on-premise
HelpScout
$25/month or $40/month per user
Frontapp
$19/month, $34/month or $69/month per user
Groove
$15/month, $25/month or $40/month per user
Zendesk
$5/month to $199/month per user
3 mailboxes and 10 users
$57, $87 or $147 per month
$200 to $500 per month
10 mailboxes and 30 users
$190, $290 or $490 per month
$600 to $3000 per month
Unlimited mailboxes and unlimited users
Starting at $399 per month
Not available
Dedicated cloud servers or self-hosting
Not available
What people are saying about Helpmonks
I really appreciate you always improving the product. Makes it a pleasure to use. Have a great weekend!
— Opticaltel
FYI, very happy customers here at Oosterpoort, we use helpmonks on a daily basis :-)
— Oosterpoort
We really enjoy working with Helpmonks every day. It made our communication with our customers so much easier. Thank you.
— Medology
Non-profit organizations
We love to help50%per mailbox on any plan
To apply, start a free trial and then contact us according to the qualifying rules
Open-source projects
Free for qualifying organizations$0unlimited mailboxes
Includes all features of the "Bliss" plan
To apply, start a free trial and then contact us according to the qualifying rules
What is a mailbox?
A mailbox in Helpmonks is distinct container for emails corresponding to a shared email address, i.e. support@domain.com, sales@domain.com.
What types of payment do you accept?
We accept all major credit cards from all countries.
What happens after my trial ends?
If you choose to keep using Helpmonks, simply choose which plan you'd like within your account. However, if you reach the end of your trial without choosing a plan, your account will be deactivated. For expired accounts we'll retain your data for a limited amount of time so that you can choose a plan and continue using Helpmonks as you've configured it.
What if I’m still not decided after the trial period has ended?
No problem. We are all busy. Simply email us at sales@helpmonks.com we are more than happy to extend your trial.
Can I switch to a cloud server any time?
Surely, you can switch to a cloud server at any point in time. We even help you migrate your emails and settings.
Can I change the number of mailboxes?
Yes, you can change the number of mailboxes at any time within your account. There are no additional charges and we automatically pro-rate your account, there are no additional fees for switching plans!
Is this a long-term contract or commitment?
No, there is no contract or commitment for our monthly plans. You may cancel at any time through your account page.
Do you have a discount for open source projects and non-profit organizations?
We aknowledge the hard work that goes into your projects and love to support you. Please refer to our open source and non-profit page.
Can I import my email history?
Yes, we do offer a service to import emails from your mail server. Simply email us at sales@helpmonks.com We'll be happy to help.
I have more questions
Please contact us at sales@helpmonks.com or schedule a demo. We'll be happy to help.