A powerful platform for support, sales, and marketing without the high costs

Unlimited users — Unlimited emails — No per user fees

Further

99

All-In-Oneteam collaboration platform withemail marketing tools.
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Bliss

49

Shared mailbox, Teams, Live Chat, and moreto grow your business.
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Starter

29

Get started withshared mailboxesand enhancedcustomer management.
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Save big now and more later

As an all-in-one team collaboration platform, Helpmonks replaces a bunch of app. See how much you can save by switching to Helpmonks today.
Helpmonks vs MailchimpFrontApp competitorHelpScout competitorIntercom competitorMailchimp competitor
Shared Inbox
Live Chat
Email Marketing
Email Automation
ToDos for Teams
Unlimited Users
3 mailboxes / 5 users$107$170+$200$300+
15 mailboxes / 30 users$455$900+$1,200+$1,500+
More infoMore infoMore infoMore info
Great shared inbox that allows for effective day to day business operations.

Great shared inbox that allows for effective day to day business operations.

Liam E. (Events Specialist)

Much needed better email management with best in class customer support.

Much needed better email management with best in class customer support.

Heather W. (Real Estate)

Helpmonks helps us answer customer emails at lighting speed.

Helpmonks helps us answer customer emails at lighting speed.

JT M. (Small Business Owner)

Helpmonks G2 High PerformerHelpmonks G2 Small Business High Performer

All-in-one Team Collaboration Platform

This plan includesall features, plusemail marketing,email drip campaign,live chat enhanced,knowledge-base enhanced,unlimited users,unlimited emails, andno per user fees.

$99 per month

$99

per month

Unlimited users

Get every member working in unison, no matter where their location. No per user fees.

Unlimited mailboxes

A dedicated email platform for everybody. Organize team emails into groups, and present a unified front.*

Unlimited emails

No limits on outgoing or incoming emails. No limits on how many users may use Helpmonks at the same time.

All features included

Use shared mailbox, advanced customer management, and in-depth reporting for all customer communication.

Live chat

Use live chat to interact in real-time with your customers on your website, online store, or in-app.*

Email marketing

Engage customers with email campaigns or send timely emails with email automation.*

Knowledge Base

Create self-help centers, public or private. Blog publishing (headless CMS) included.**

Enterprise tools

Integrate with tools you already use. API, SSO, SAML, oAuth, and embedding included.

Priority support

Get started quickly by email, live-chat, or schedule a web session. On-boarding is included.
Plan includes 1 shared mailbox. Each additional shared mailbox is only $29 a month.
Plan includes 5 Live-Chat sites. Each additional site is $15 per month.
Plan includes 10,000 contacts for Email Campaigns. An additional 10,000 contacts is $50 per month
** Coming soon
Compare plans

Your customer communication platform

This plan includes our best-in-classshared inbox, plusteam features,Live-Chat basic,knowledge base basic**,unlimited users,unlimited emails, andno per user fees.

$49 per month

$49

per month

Unlimited users

Invite your whole team to your email management platform. No member's left behind. No per use fees.

Unlimited mailboxes

Make your shared emails accessible to every department. Create dedicated teams to organize tasks.*

Unlimited emails

No limits on outgoing or incoming emails. No limits on how many users may use Helpmonks at the same time.

Shared inbox

Our first-class email management platform brings your whole team together in one unified platform.

Teams

Work together as a team in your shared mailbox. Everyone sees what's going on, at any time, from any where.

Customer management

Use a platform that is built for a holistic view of all your customer's interaction at any point in time.

Live chat

Use Live-Chat to interact in real-time with your customers on your website, online store, or in-app.*

Knowledge base

Reduce your support volume with a self-help center that's designed for customer self-service.**

All add-ons

Use Custom Fields, Custom Applications, Trello, or Zapier among others for further integration.
Plan includes 1 mailbox. Each additional mailbox is $29 per month.
Plan includes 1 live chat site. Each additional site is $15 per month.
** Coming soon
Compare plans

Your shared inbox platform

This plan includes our best-in-classshared inbox, plusenhanced customer management,every integration,unlimited users,unlimited emails, andno per user fees.

$29 per month

$29

per month

Unlimited users

Invite your whole team to your email management platform. No member left behind. No per use fees.

Unlimited mailboxes

Make your shared emails accessible to every department with ease. Create dedicated teams.*

Unlimited emails

No limits on outgoing and incoming emails. No limits on how many users may use the system at the same time.

Shared inbox

Our first-class email management platform brings your whole team together in one unified platform.

Customer management

Use a platform that is built for a holistic view of all your customer's interaction at any point in time.

All add-ons

Use Custom Fields, Custom Applications, Trello, or Zapier among others for further integration.
Plan includes 1 shared mailbox. Additional shared mailboxes are $29 per month.

Compare plans

CollaborationStarterBlissFurther
Mailboxes included
Additional mailboxes only $29 per month
11
Maximum usersUnlimitedUnlimitedUnlimited
Maximum emailsUnlimitedUnlimitedUnlimited
Maximum number of attachments / storage sizeUnlimitedUnlimitedUnlimited
Maximum number of Automations / Workflows55001000
Live-Chat & Email Marketing PlatformStarterBlissFurther
Live-Chat
Add live chat to any website or app
Live-Chat Sites
Chat widgets per website/app. Each additional site is $15 each/month
15
Live-Chat Enhanced
Real-time Visitor Statistics, Reports and Chat triggers
Email Campaigns
Send email newsletters with reports
Distribution lists
Number of individual many mailing lists you can create
Unlimited
Subscriber limit
Each additional 10,000 contacts is $50 per month
10,000
Email sending
Number of sent emails per month
Unlimited
Email Automation / Email Drip Campaigns
Email automation / Time-based emails / Targeted behavioral emails
Landing page / Form-Builder
Create interactive pages and sign-up forms
Publishing PlatformStarterBlissFurther
Knowledge-Base
Create a self-help center
Headless CMS & Blog publishing
Blog publishing with API access
Private & Public publishing
Create public and private knowledge-base sites
Sites included
Additional sites only $25 each/month
11

Common questions

Is the price really only per mailbox?

Yes, our business model is based on how many mailboxes you add. With Helpmonks you getunlimited users, unlimited emails, and unlimited storage space for your attachments. Please, compare our plans to see what's included with each.

What is a mailbox?

A mailbox in Helpmonks is a distinct container for emails corresponding to an email address, i.e. support@domain.com, sales@domain.com. You can add an unlimited amount of mailboxes to your account.

Can I change the number of mailboxes?

Yes, you can change the number of mailboxes at any time from within your account. There are no additional fees for switching plans.

Is my data safe?

Whether you choose our hosted site, or a dedicated server, all of your data is secured and safe in Helpmonks. We deploy the best practices to secure your account and servers (encryption, SSL, firewalls, etc.). Ourdedicated security pageexplains reviews how we keep your data safe in more detail.

Can I switch to a cloud server from a hosted account?

Yes, you can switch to your owncloud serverat any time. We'll migrate your emails and settings, so the switch will appear seamless to you and your team.

Can I import my email history?

Yes, we offer an import service for your emails from your mail server. Simplycontact us, and we'll be happy to discuss importing your data to Helpmonks.

Is there any email limit for receiving or sending emails?

No, there is no limit for receiving or sending emails on your account. For bulk emails, i.e., email newsletters, you start with 10,000 contacts (which can be increased), with no limit on sending emails. Contrary to our competitors, there is alsono limit on the amount of contactsyou may store.Compare our plansto see what's included with each.

What happens after my trial ends?

When you decide to continue using Helpmonks, simply choose which plan you'd like from your account page to keep your account active. However, if you reach the end of your trial without choosing a plan, your account will get deactivated. Expired accounts are retained for a limited amount of time so that you can still choose a plan and continue using your account as you've configured it within Helpmonks.

What if I’m still not decided after the trial period has ended?

No problem. We are all busy. Simplycontact uswe'll be more than happy to extend your trial.

Is this a long-term contract or commitment?

No, there is no contract or commitment when choosing a monthly plan. You may cancel at any time directly through your account page.

Do you give any discounts for open source projects and non-profit organizations?

We acknowledge the hard work that goes into your projects that benefit others, and love to support you. Please refer to ouropen source and non-profit page.

What if I still have more questions?

Pleasecontact usorschedule a demo.We'll be happy to answer any questions you may have about Helpmonks.