Livechat on your website. Follow-up in Helpmonks

We teamed up with LiveChat to bring you the best LiveChat solution together with the best team email solution.

Livechat on your website. Follow-up in Helpmonks

Add chat to your shared inbox in seconds

Manage your team emails. Organize and prioritize emails by assigning them to team members, archiving important conversations or closing completed inquiries. Keep track of customers, companies and SLAs with built-in customer management tools.

Add LiveChat to your shared inbox. Collaborate in real-time on chat messages with your team.

It's never been easier to add LiveChat to your website and follow-up with your team. Every chat transcript and offline messages will be delivered to your team mailbox.

The Helpmonks-LiveChat integration is the perfect tool for customer support and sales. In real-time.

You are in good company

22,000 companies are using Livechat daily.

Livechat is simply the best LiveChat solution, but don't take our word for it. Check out the LiveChat customer page to see how LiveChat can help you. Customers can start a conversation anytime when surfing your website. Installing LiveChat on multiple sites will get you in touch with even more customers.

Our partnership with LiveChat will even provide deeper integration into your support and sales process. Sign up now for LiveChat

Intelligent email management. Embbed internal notes directly into email conversations, only visible to you and your team members, never to the customer. Set individual email reminders, to ensure replying in a timely manner. Additionally, create workflow rules to automatically prioritize and manage incoming email messages. See how you can benefit from email management.

Seamlessly integrated into your shared inbox

Seamless integration of LiveChat in Helpmonks

We've build a seamless integration with LiveChat. Quick and simple setup for your sites.

Helpmonks and LiveChat work closely together to create a the perfect experience for you and your team. Chat in LiveChat and integrate all chat transcripts and offline messages in your Helpmonks mailboxes.

Chat messages from LiveChat are automatically tagged in Helpmonks, so that you and your team can start collaborate on those messages and gain more leads and higher customer satisfaction.

Helpmonks and LiveChat - a winning combination

LiveChat agents get instant access to profiles in Helpmonks. Have more control of your chat conversations.

We worked hard to provide a seamless Helpmonks and LiveChat integration. To this point, your LiveChat agents have easy access to user records in Helpmonks and can see all email conversations of the customer in Helpmonks.

We not only provide you and your team with a one-way view, but provide the perfect balance between real-time LiveChat and email collaboration. Sign up now for LiveChat

LiveChat agents get instant access to profiles in Helpmonks

Trusted by over 2,000 organizations with millions of emails

Helpmonks helps us answer customer emails at lighting speed
We couldn't do our job without Helpmonks!
Helpmonks, the best thing since sliced bread
Excellent option for collaborating email amongst your team
A good platform that is here to grow and help you grow
Helpmonks is a great tool that our company utilizes and depends on
Great shared inbox for the team
Fantastic email support service for any business
Easy to navigate and catalog data for specific users
Solid Helpdesk software w/ responsive customer support
A really good solution to manage customer support mailbox
Good support, useful features

Hosted, dedicated cloud server, or self-hosted

Helpmonks is the only vendor with a multi-deployment model

Hosted

Use our hosted shared mailbox software for your business. Everything is safe, secure and password-protected. Works with any email account and email client.

Over 2,000 organizations use Helpmonks daily on our platform. Get up and running within minutes.

See why over 2000 organizations trust us

Cloud Server

Want your own server with unlimited mailboxes? Our cloud based servers are deployed with the highest security in mind and are GDPR compliant.

Dedicated Helpmonks shared mailbox servers are the perfect companion to your team workflow.

Explore the benefit of the cloud server mailbox

Self-Hosted

Scalable and enterprise ready. The Helpmonks self-hosted edition grows with your company and has been deployed by some of the largest Fortune 500 companies with millions of emails

Secure and protected. Have full control over all data.

Check out the on-premise shared mailbox

One more thing...

Helpmonks gives you the ability tocollaborate as a groupin your shared mailbox, features aTeam To-Do App, powerfulCustomer Relationship Management (CRM)capabilities, integratedLive-Chatand Email Marketing Tools for email newsletter and automated email campaigns, collision detection, email tracking, reminders, mentions, custom fields, custom applications, customer satisfaction ratings, Single-Sign-On (SSO) & SAML authentication, Trello, Zapier, Slack, an API, and much more.

Check outthe complete feature listor sign up for afree 30-day shared inbox trial now