Helpmonks Engage - Live-Chat and Email Marketing Platform

At Helpmonks, we continuously think about how we can help our customers be more successful with their sales funnels.

Helpmonks Engage, combines a Live-Chat software and an automated email marketing tool into one convenient solution embedded in your favorite shared inbox software.

Helpmonks Engage - Live-Chat and Email Marketing Platform

Why Helpmonks Engage?

When you come to think of it, our Helpmonks shared mailbox software has been adopted by many customers worldwide that interact with customers daily, either for answering questions on their products or replying to sales inquiries.

It's only natural that we are trying to help our customers, small businesses, and large organizations alike, to do an even better job in their sales funnels. Helpmonks Engage is a set of email marketing tools; Live-Chat and an Email Marketing Platform, aka email marketing campaigns. Combined they turn your shared inbox into a valid email marketing hub for your business


Enabling Live-Chat in your Helpmonks account will add a Chat-Widget on any website of your choosing. Not only will you be able to use the Live-Chat on one site, but on asmany websites you want.

We've been working hard to add many advanced features to the Helpmonks Live-Chat to satisfy your expectation of a Live-Chat tool. As such, youcreate Groups(think a group for each website), where each group can have individual settings and more. Just as within Helpmonks, you can have anunlimited amount of agentsavailable in your Live-Chat software.

Helpmonks Live-Chat Saved Replies

Furthermore, your agents will love thesaved text snippetsto reply to customer requests efficiently. Moreover, you will getReal-Time visitors statistics and detailed Reportson browsers, operating systems, countries, and more. You will be happy to know that real-time and report data will be unlimited.

Helpmonks Live-Chat Real-Time visitors

Last but not least, Helpmonks Live-Chat has"Targeted Chats & Triggers" built-in.With targeted chats, you can invite users to enter a conversation with your team or show a notification, for example, for a promotion. You can create a trigger based on the time the user spends on your website, what page they are on, what browser or platform they are using. Based on that, you can send a notification, open the chat window, show a form, or redirect the user to another page and many other actions.

Helpmonks Live-Chat for every website

As Helpmonks Live-Chat is unified with Helpmonks, you can get a transcript of each chat in your mailbox. On top of that, the customer is recorded and optionally labeled in your Helpmonks customer record database (where you can use that label to send out an email with the Email Marketing Platform).

Your Email Marketing Hub

The Helpmonks Email Marketing Solution allows you to send out Email Campaigns to any number of subscribers. You can create two kinds of Email Campaigns; One-Time Campaigns and automated Campaigns.

Helpmonks Email Campaigns

We are still putting the finish touches on the Helpmonks Email Marketing Services and will update this page with more information as they come available (by the end of August 2020).

In the meantime,give Helpmonks a try.We're sure you won't be disappointed.

What people are saying about Helpmonks

I really appreciate you always improving the product. Makes it apleasure to use.Have a great weekend!


FYI,very happy customershere at Oosterpoort, we use helpmonks on a daily basis :-)


We really enjoy working with Helpmonks every day. It made ourcommunication with our customers so much easier.Thank you.


Did you know?

Helpmonks is the only shared mailbox solution that offers multiple deployment options

Hosted Edition

Use our hosted shared mailbox software for your business. Everything is safe, secure and password-protected. Your data is safe and your privacy is respected.

Over 2,000 organizations use Helpmonks daily on our platform. Get up and running within minutes.

See why over 2000 organizations trust us

Cloud Server Edition

Want your own server with unlimited mailboxes? Our cloud servers are deployed with the highest security in mind and are GDPR compliant.

Dedicated Helpmonks shared mailbox servers are the perfect companion to your team workflow.

Explore the benefit of the shared mailbox cloud edition

Self-Hosted Edition

Scalable and enterprise ready. The Helpmonks self-hosted edition grows with your company and has been deployed by some of the largest Fortune 500 companies with millions of emails

Secure and protected. Have full control over all data.

Read on to see if the on-premise shared mailbox edition makes sense for you

One more thing...

Helpmonks gives you the ability tocollaborate as a groupin your shared mailbox, features aTeam To-Do App, powerfulCustomer Relationship Management (CRM)capabilities, integratedLive-Chatand anEmail Marketing Platform, approval control, collision detection, email tracking, reminders, mentions, custom fields, custom applications, satisfaction ratings, Single-Sign-On & SAML authentication, Trello, Zapier, Slack, Livechat, Chatra, a Developer API, and much more.

Check outthe complete feature listor sign up for afree 30-day shared inbox trial now

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