Meet the best Intercom alternative for customer service
Great shared inbox that allows for effective day to day business operations.
Liam E. (Events Specialist)
Much needed better email management with best in class customer support.
Heather W. (Real Estate)
Helpmonks helps us answer customer emails at lighting speed.
JT M. (Small Business Owner)
Get more - for less - with Helpmonks
Help desk for customer self-service and internal documentation(Coming soon)
Shared Inbox: Seamless collaboration in one place.
Every shared inbox in Helpmonks has superpowers. Each email conversation provides you with a complete profile of the sender, including a entire history. Furthermore, the association with a company enables your customer service team to make well-informed decisions in real-time.
The customer-centric approach for yourshared inboxempowers every team member in your organization.
Live Chat: It's never been easier and cheaper to talk to customers.
Compared to all Intercom competitors, you can enjoy unlimited chat conversations with as many website visitors or customers as you want. Furthermore, you can use theLive Chaton as many sites as you want without limitations. Moreover, there is also no chat agent limit.
Build customer relationships, knowing that you will not be punished when your business grows. We are here to help you become successful.
Email Campaigns: Email newsletters and distribution lists.
Sending an email newsletter to your distribution list is a breeze with the HelpmonksEmail Marketing Platform. You will not be relegated to complex email drip workflows, but create your email newsletter and contact your customers with ease.
Creating email newsletters shouldn't be a cumbersome process. Luckily, our email marketing platform is here. That's the power and convenience of an all-in-one customer communication platform.
Email Drip Campaign: Pro-active customer engagement.
You can use our customer engagement software to send highly personalizedautomated emailsbased on the customers' behavior at any time.
What once was only available with a hefty price tag, is made affordable now. Unless you continue to use Intercom and are happy to pay over $500 a month with a limited amount of alloted users and limited email functionality :(
To-Do's: Because ticking the task checkbox feels fantastic.
Every Helpmonks account comes with ourTo-Do app for teams. Use it to delegate tasks to your team and stay on top of customer communication.
Furthermore, To-Dos are automatically associated with your contacts and emails. With this deep integration, our customer engagement solution provides intelligent reporting into each customer's tasks, workloads, time spend per email, and more.
CRM: Build meaningful customer relationships
Our customer experience platform includes a completeCustomer Relationship Managementthat your sales or customer support can use to drive lead nurturing and lead generation.
Improve customer service management automatically and never let a deal fall through the cracks. With our universal inbox, you get a complete picture of every customer and sales opportunity.