A better way for your shared inbox

Helpmonks is an email collaboration platform that helps teams to become better together. No matter where your team members are located, everyone gains transparency and insight into your customers.

Helpmonks is more than just a shared inbox — it provides tools to get a better understanding of your customers and helps to stay engaged with them.

Every shared inbox comes with tools to empower your team

Shared Inbox

At a glance see how many emails are to be answered by your team and who is responsible for replying in real time. Assign emails, add labels, leave internal notes, etc.


Chat with your customers on your website with the Helpmonks Live-Chat widget and get chat transcripts in your shared inbox. Real-time statistics, Chat triggers, etc.

Email Marketing Platform

Send email campaigns to engage customers. Use automated campaigns to send timely emails or promotions. Of course, all integrated into your shared mailboxes.

Team To-Dos

Create To-Dos for yourself or for your team. Assign them, set due dates, discuss together, associate emails with To-Dos, notify when done and so much more.

Customer Relationship (CRM)

Not just a buzzword but a complete CRM in your shared inbox. Empower your team by having full transparency into every customer activity right at your finger tips.

Groups & Workgroups

Create groups and provide a whole team access to several mailboxes at once. Assign emails to a team, create unified views of all emails, and work better together.

Email tools to get the job done

Start with a shared inbox and experience the power of a collaborative email platform like Helpmonks and leverage the mighty To-Dos to create lists with work for your team. Know that when you need it, tools like the powerful CRM, and Live-Chat and the Email Marketing Platform is at your disposal.

The benefit for you is that you only need one tool to get the work done. No need to use (and pay) for several different tools when you can do it all with Helpmonks.

Save Big with Helpmonks

See how much you will save compared to our competition. Save hundreds today, save much more as you grow.


Help Scout, FrontApp, Groove, Zendesk

  • Priced per mailbox and NOT per user
  • Unlimited users, emails & storage
  • To-Dos for teams
  • Live-Chat
  • Email Marketing Platform
  • Customer Relationship (CRM)
  • Approval processes
  • Collision detection & mentions
  • Workflows, API, Plugins
  • SSO, SAML, & 2-step authentication
  • SaaS, cloud, & on-premise
  • Works with all email providers
  • Helpmonks vs. HelpScout
    Help Scout
    $25 or $40
  • Helpmonks vs. Front
    $12, $29, $49, or $99
  • Helpmonks vs. Groove
    $9, $19 or $29
  • Helpmonks vs. Zendesk
    $5 to $199
All prices are for 1 USER per month!
3 mailboxes and 10 users
$57, $117 or $207 per month
$200 to $500 per month
10 mailboxes and 30 users
$190, $390 or $690 per month
$250 to $3000 per month
Unlimited mailboxes and unlimited users
$599 per month
Not available
Dedicated Cloud Servers
Starting at $249 per month
Not available
Self-hosted / on-premise
Self-hosted license
Not available (Vendor lock-in!)

What people are saying about Helpmonks

I really appreciate you always improving the product. Makes it apleasure to use.Have a great weekend!


FYI,very happy customershere at Oosterpoort, we use helpmonks on a daily basis :-)


We really enjoy working with Helpmonks every day. It made ourcommunication with our customers so much easier.Thank you.


One more thing...

Helpmonks gives you the ability tocollaborate as a groupin your shared mailbox, features aTeam To-Do App, powerfulCustomer Relationship Management (CRM)capabilities, integratedLive-Chatand anEmail Marketing Platform, approval control, collision detection, email tracking, reminders, mentions, custom fields, custom applications, satisfaction ratings, Single-Sign-On & SAML authentication, Trello, Zapier, Slack, Livechat, Chatra, a Developer API, and much more.

Check outthe complete feature listor sign up for afree 30-day shared inbox trial now

Ready to create your own shared inbox?
Start collaborating on team emails within minutes

Try Helpmonks for FREE for 30 days

Did you know?

Helpmonks is the only shared mailbox solution that offers multiple deployment options

Hosted Edition

Use our hosted shared mailbox software for your business. Everything is safe, secure and password-protected. Your data is safe and your privacy is respected.

Over 2,000 organizations use Helpmonks daily on our platform. Get up and running within minutes.

See why over 2000 organizations trust us

Cloud Server Edition

Want your own server with unlimited mailboxes? Our cloud servers are deployed with the highest security in mind and are GDPR compliant.

Dedicated Helpmonks shared mailbox servers are the perfect companion to your team workflow.

Explore the benefit of the shared mailbox cloud edition

Self-Hosted Edition

Scalable and enterprise ready. The Helpmonks self-hosted edition grows with your company and has been deployed by some of the largest Fortune 500 companies with millions of emails

Secure and protected. Have full control over all data.

Read on to see if the on-premise shared mailbox edition makes sense for you