Work together for a better and smarter customer experience

Helpmonks How It Works

We unified all the tools for team collaboration under one umbrella. Grow your business with email marketing, email automation, and live chat. Collaborate in one innovative email management.

Helpmonks How It Works
Great shared inbox that allows for effective day to day business operations.

Great shared inbox that allows for effective day to day business operations.

Liam E. (Events Specialist)

Much needed better email management with best in class customer support.

Much needed better email management with best in class customer support.

Heather W. (Real Estate)

Helpmonks helps us answer customer emails at lighting speed.

Helpmonks helps us answer customer emails at lighting speed.

JT M. (Small Business Owner)

Helpmonks G2 High PerformerHelpmonks G2 Small Business High Performer

Powerful email management tools to keep everyone in the loop

It's essential that each team member is informed of important customer updates, and knows how to respond to inquiries. Helpmonks makes it easy to see everything at a glance. Whether you're in sales, marketing, or support. Everything is a click away in Helpmonks.

Helpmonks Customer Data

Stay informed

Customer information at a glance.

Helpmonks keeps every email, chat, and email campaign history organized within your contacts portal.Each shared inboxhas unlimited emails, unlimited users and no storage limits. Keep your customers' history as long you need — data you can use to build a great customer experience.

Helpmonks User Experience

Get the complete picture

See everything that goes on with a company within seconds.

Our customers love the capabilities of "Companies" in Helpmonks. See the entire history of any employee of a company in a convenient view. Know instantly if your SLA has been met. Learn how toachieve higher customer satisfaction.

Helpmonks CRM Pipeline

Connect with customers

Increase lead generation, drive sales, and grow your business.

The Helpmonks customer engagement platform shows you allrelevant customer information at any point in time. Build your customer experience strategy based on customer feedback and increase customer loyalty.

Sales and marketing tools to drive sales and grow your business

Growing a business is challenging, and you don't need yet another solution. Helpmonks includes a Live Chat tool and email marketing solutions to help you grow your business.

Helpmonks Live Chat

Live Chat for your sites

Live Chat with your website visitors and customers.

Every Helpmonks account comes with anintegrated LiveChat widgetthat you can use on one or more sites. With personalized automated messages, you engage visitors directly todrive sales and further your customer engagement.

Helpmonks Email Marketing

Email Marketing

Engage customers with beautiful email campaigns.

Send email newsletters and product updates to your email liststo keep your customers up-to-date and your brand in front of them. See if your contacts followed your calls to action andadjust your email campaigns accordingly in real-time.

Helpmonks Marketing Automation

Marketing Automation

Email automation for lead generation.

Nothing drives sales and grows your business more thanpersonalized email sequences. Helpmonks makes this a breeze with our integrated email automation platform totrigger emails based on your customers' behavior.

Real-time data reports driving the next steps for your customer engagement strategy

Detailed reports provide invaluable insight for making future business decisions. Helpmonks delivers reports across several metrics to give you further insight into your team's performance, and help drive your customer service strategy.

Helpmonks Reporting

Intelligent analytics

Reports for boosting sales, marketing, and customer support.

The benefit of the Helpmonksall-in-one customer engagement platform, shines when it comes to reports. We are unique in providing you with the most detailed reports in the market to help you grow your customer service.

Helpmonks Real-Time Reports

Real-time reports

Create customer experiences based on real-time data.

Leverage real-time data to build a best-in-class customer support portal. Quickly identify your team's workload and make adjustments in real-timebased on customer trends and economic situations. Always be in the know.

Helpmonks Marketing Insight

Clever marketing insights

Increase lead generation, drive sales, and grow your business.

Gain deeper understanding of your customers' behavior andadjust your next email marketing campaign based on insights. Update email campaigns on the fly to react to marketing trends. Sales and Marketing teams rejoice.

Join the customer engagement revolution. Explore what's included with each Helpmonks account.

Email collaboration

Ashared inbox for teamsthat demand more from an email platform.

Email Marketing

Manage distribution lists andsend email campaignswith no contact limits.

Drip Campaigns

Inrcease sales and customer engagement with targetedemail sequences.

Live Chat

Increase sales and use ourlive chat toolto chat in real-time.

Team Email

Work as a unified team in yourshared inboxwith email for groups.

Email ToDo

Powerfulemail task managementfor teams built-in.

CRM

Work right along side your customersthrough all relationship stages.

File Browser

Find every file from any email in seconds. Create a shared storage.(Coming soon)

Knowledge Base

Help desk for customer self-service and internal documentation.(Coming soon)

Ready to kickstart your customer engagement for success?

Give Helpmonks a Try

Trusted by over 2,000 organizations with millions of emails

Helpmonks helps us answer customer emails at lighting speed
We couldn't do our job without Helpmonks!
Helpmonks, the best thing since sliced bread
Excellent option for collaborating email among your team
A good platform that is here to grow and help you grow
Helpmonks is a great tool that our company utilizes and depends on
Great shared inbox for the team
Fantastic email support service for any business
Easy to navigate and catalog data for specific users
Solid Helpdesk software w/ responsive customer support
A really good solution to manage customer support mailbox
Good support, useful features

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