Work together for a better and smarter customer experience
Helpmonks is more than just an email collaboration platform — it's a toolkit for successful customer service.
Teams switching to Helpmonks become more productive and better organized. By using Helpmonks, your Sales, Marketing, and Support team become a powerful customer-centric unit.
Helpmonks is the #1 choice for growing businesses that want to do more than manage a shared inbox.
Great shared inbox that allows for effective day to day business operations.
Liam E. (Events Specialist)
Much needed better email management with best in class customer support.
User in Real Estate
Helpmonks helps us answer customer emails at lighting speed.
JT M. (Small Business Owner)
Powerful email management tools to keep everyone in the loop
It's essential that each team member is informed about each customer interaction and knows how to respond to customer questions. Helpmonks makes it easy to see everything at a glance. Whether you're in sales, marketing, or support. Everything is a click away in Helpmonks.
Stay informed
Customer information at a glance.
Helpmonks keeps every email, chat, or email campaign within your contacts portal. Each account has unlimited emails, unlimited users and no storage limits. Keep your customers' history as long you need — data you can use to build a great customer experience.
Get the complete picture
See everything that goes on with a company within seconds.
Our customers love the capabilities of "Companies" in Helpmonks. See the entire history of every employee of a company in a convenient view. Know in seconds if your SLA has been met. Know how to achieve higher customer satisfaction.
Connect with your customers
Increase lead generation, drive sales, and grow your business.
The Helpmonks customer engagement platform shows you all relevant customer information at any point in time. Build your customer experience strategy based on customer feedback and increase customer loyalty.
Customer engagement tools to grow your business and drive sales
Growing a business is challenging, and you don't need yet another solution. Helpmonks brings all the tools you need to grow your business to the table for a fraction of our competitors' price.
Live Chat for your sites
Live Chat with your website visitors and customers.
Every Helpmonks account has an integrated LiveChat widget that you can use on any site of yours. With personalized automated messages, you engage visitors directly to drive sales and further client engagement.
Email Marketing Platform
Engage customers with beautiful email campaigns.
Send email newsletters and product updates to your email lists to keep your customers up-to-date and your brand in front of them. See if your contacts followed your call to action and adjust your campaigns on the fly.
Marketing Automation
Email automation for lead generation.
Nothing drives sales and grows your business more than personalized email communication. Helpmonks makes this a breeze with the integrated email automation platform to trigger emails based on your customers' behavior.
Real-time data reports driving your customer engagement strategy
Data and reports are invaluable tools to make an intelligent business decision. With Helpmonks, you get easy-to-understand reports that help to implement your next customer service strategy decision.
Intelligent analytics
Reports for boosting sales, marketing, and customer support.
The benefit of the Helpmonks all-in-one customer engagement platform, shines when it comes to reports. We are unique in providing you with the most detailed reports in the market to help you grow your customer service.
Real-time reports
Create customer experiences based on real-time data.
Leverage the real-time data to build a best-in-class customer support portal. Quickly identify your team's workload and make adjustments in real-time based on customer trends and economic situations. Be always in the known.
Clever marketing insight
Increase lead generation, drive sales, and grow your business.
Gain a deep understanding of your customers' behavior and adjust your next email marketing campaign based on data. Adjust your email campaigns on the fly and react to marketing trends. Sales and Marketing teams rejoice.
Join the customer engagement revolution and let us help you be more successful
Helpmonks gives you the ability tocollaborate as a groupin your shared mailbox.Furthermore, with theTeam To-Do App, you'll make sure to keep on top of your team's tasks. Moreover, the powerfulCustomer Relationship Management (CRM)capabilities will increase your sales and marketing as it keeps track automatically. Use theLive-Chat toolto engage with website visitors and customers in real-time. Last but not least, the mighty Email Marketing Platform is here to help you stay connected to your customers. Send beautifulemail campaignsor create powerfulemail automationworkflows.
Check outthe complete feature listor sign up for afree 30-day shared inbox trial now
Trusted by over 2,000 organizations with millions of emails
Get the conversation started
Powerful new features for email marketing now available
Many customers have taken to our Email Marketing Platform in Helpmonks , especially as all the tools for doing so are freely available. If you haven't explored the "Engage" section in your Helpmonks account, please take a moment to do so now. "Engage" covers Live Chat and Email Campaigns. You can send email newsletters or opt to create an entirely automated email series (email automation, aka email drip campaign). That's right. You got now email
