Work together for a better and smarter customer experience
We unified all the tools for team collaboration under one umbrella. Grow your business with email marketing, email automation, and live chat. Collaborate in one innovative email management.
Great shared inbox that allows for effective day to day business operations.
Liam E. (Events Specialist)
Much needed better email management with best in class customer support.
Heather W. (Real Estate)
Helpmonks helps us answer customer emails at lighting speed.
JT M. (Small Business Owner)
Powerful email management tools to keep everyone in the loop
It's essential that each team member is informed of important customer updates, and knows how to respond to inquiries. Helpmonks makes it easy to see everything at a glance. Whether you're in sales, marketing, or support. Everything is a click away in Helpmonks.
Stay informed
Customer information at a glance.
Helpmonks keeps every email, chat, and email campaign history organized within your contacts portal.Each shared inboxhas unlimited emails, unlimited users and no storage limits. Keep your customers' history as long you need — data you can use to build a great customer experience.
Get the complete picture
See everything that goes on with a company within seconds.
Our customers love the capabilities of "Companies" in Helpmonks. See the entire history of any employee of a company in a convenient view. Know instantly if your SLA has been met. Learn how toachieve higher customer satisfaction.
Connect with customers
Increase lead generation, drive sales, and grow your business.
The Helpmonks customer engagement platform shows you allrelevant customer information at any point in time. Build your customer experience strategy based on customer feedback and increase customer loyalty.
Sales and marketing tools to drive sales and grow your business
Growing a business is challenging, and you don't need yet another solution. Helpmonks includes a Live Chat tool and email marketing solutions to help you grow your business.
Live Chat for your sites
Live Chat with your website visitors and customers.
Every Helpmonks account comes with anintegrated LiveChat widgetthat you can use on one or more sites. With personalized automated messages, you engage visitors directly todrive sales and further your customer engagement.
Email Marketing
Engage customers with beautiful email campaigns.
Send email newsletters and product updates to your email liststo keep your customers up-to-date and your brand in front of them. See if your contacts followed your calls to action andadjust your email campaigns accordingly in real-time.
Marketing Automation
Email automation for lead generation.
Nothing drives sales and grows your business more thanpersonalized email sequences. Helpmonks makes this a breeze with our integrated email automation platform totrigger emails based on your customers' behavior.
Real-time data reports driving the next steps for your customer engagement strategy
Detailed reports provide invaluable insight for making future business decisions. Helpmonks delivers reports across several metrics to give you further insight into your team's performance, and help drive your customer service strategy.
Intelligent analytics
Reports for boosting sales, marketing, and customer support.
The benefit of the Helpmonksall-in-one customer engagement platform, shines when it comes to reports. We are unique in providing you with the most detailed reports in the market to help you grow your customer service.
Real-time reports
Create customer experiences based on real-time data.
Leverage real-time data to build a best-in-class customer support portal. Quickly identify your team's workload and make adjustments in real-timebased on customer trends and economic situations. Always be in the know.
Clever marketing insights
Increase lead generation, drive sales, and grow your business.
Gain deeper understanding of your customers' behavior andadjust your next email marketing campaign based on insights. Update email campaigns on the fly to react to marketing trends. Sales and Marketing teams rejoice.
