Use our hosted-edition (SaaS) for your shared inboxes. We deploy best-practices to secure our servers and make sure that your data is protected from malicious attempts. Everything in Helpmonks is safe, secure and password-protected.
Also, we understand that your data is yours and take great care to respect your data in every regard in Helpmonks. Our promise to you is that we will never read, scan or sell any of your data or information about you.
Lastly, over 2,000 customers use Helpmonks daily. It doesn't matter how large or small your business is, we provide the same level of service to all our customers.
At a glance see how many emails are awaiting a reply. Organize and prioritize emails by assigning them to team members, archiving important conversations or closing completed inquiries.
Keep track of customers, companies and SLAs with built-in customer management tools.
Collaborate on team emails, on the road or in the office.
Embed internal notes directly into email conversations, only visible to you and your team members, never to the customer. Harness the power of email commands to set notes directly in the email reply.
Embed internal notes (and attachments) directly into email conversations.
Your data is safe and your privacy is respected.
Keeping your data secure and private is a top priority at Helpmonks. The Helpmonks team takes proactive measures to guarantee a secure infrastructure and a safe application environment.
Our promise to you is that we will never read, scan or sell any of your data or information.
Use our Helpmonks hosted edition daily to get work done. Customers tell us that they have become more productive and that they finally found a solution that helps them to control their team emails.
Assign emails to team members and keep them in the loop with notes. Add label to conversations to keep your them organized. As Helpmonks is a collaborative team email platform, every conversation becomes transparent and everyone stays up-to-date. Check out our comprehensive features.
Helpmonks comes with our best-in-business support baked in.
We understand. Your emails and communication with customers is important. That's why we provide support for you and your team in every aspect by email, live-chat and phone. Should you wish, a 24/7 option is available, too.
Additionally, we provide free on-boarding or training sessions for your team.
Use our hosted shared mailbox software for your business. Everything is safe, secure and password-protected. Your data is safe and your privacy is respected.
Over 2,000 organizations use Helpmonks daily on our platform. Get up and running within minutes.
Want your own server with unlimited mailboxes? Our cloud servers are deployed with the highest security in mind and are GDPR compliant.
Dedicated Helpmonks shared mailbox servers are the perfect companion to your team workflow.
Scalable and enterprise ready. The Helpmonks self-hosted edition grows with your company and has been deployed by some of the largest Fortune 500 companies with millions of emails
Secure and protected. Have full control over all data.
Helpmonks gives you the ability tocollaborate as a group in your shared mailbox, features aTeam To-Do App,powerful Customer Relationship Management (CRM) capabilities, aLive-ChatandEmail Marketing Platform, approval control, collision detection, email tracking, reminders, mentions, custom fields, custom applications, satisfaction ratings, Single-Sign-On & SAML authentication, Trello,Zapier, Slack, Livechat, Chatra, aDeveloper API, and much more.