The #1 FrontApp alternative for customer communication and team email

Helpmonks vs FrontApp

Meet your new trustworthy customer communication platform with all the tools for customer satisfaction and customer experience.

Intelligent team email, best-in-business customer management, live chat, and integrated email marketing is the reason why so many switch from a Front inbox.

Helpmonks vs FrontApp
Great shared inbox that allows for effective day to day business operations.

Great shared inbox that allows for effective day to day business operations.

Liam E. (Events Specialist)

Much needed better email management with best in class customer support.

Much needed better email management with best in class customer support.

Heather W. (Real Estate)

Helpmonks helps us answer customer emails at lighting speed.

Helpmonks helps us answer customer emails at lighting speed.

JT M. (Small Business Owner)

Helpmonks G2 High PerformerHelpmonks G2 Small Business High Performer

Get (a lot) more - for less - with Helpmonks

There's no comparison when looking for a customer communication solution for your team and your customers. Withpricing that is fair and makes sense, Helpmonks delivers a more powerful customer service platform with more features and support than Front.

Shared inbox

Email collaborationfor customer service that demand more from collaboration.

Email Marketing

Manage distribution lists andsend email newsletterswith no contact limits.

Drip Campaigns

Inrease sales and engagement with personalizedemail automation campaigns.

Live Chat

Enhance your customer experience andtalk to your customersin real-time.


Work better together as a group in yourshared inboxwithin one platform.


Turn your shared emails into apowerful task managerthat's made for teams.


Transform your shared inbox into asales toolto keep everything in one place.

File Browser

Find every file from any email in seconds. Create a shared storage.(Coming soon)

Knowledge Base

Help desk for customer self-service and internal documentation.(Coming soon)

Shared Inbox: Seamless communication collaboration for teams.

Every shared inbox in Helpmonks comes with superpowers to help you and your team to stay focused. Each email in your team inbox provides context about the sender, including the entire history.

Furthermore, "Companies", a Helpmonks first-to-market feature, enables an intelligent view into the company of the sender.

Teams that started using ashared inboxfor shared email, tell us that their collaboration and teamwork increased.Customers lovethe power of collaboration driven by key metrics.

Helpmonks Shared Inbox

Live Chat: Make real connections with customers.

It's no secret that live chat increases lead generation and sales funnels. That's why we include a LiveChat feature without any limitations. You can use theLive Chatwidget on as many sites as you want. Moreover, there is also no chat agent limit.

As part of our customer engagement solution, all live chats are automatically stored and synced, and available in the enhanced contact management. From here, you can take further actions, e.g., assign the email, discuss internally, or add the contact to one of your automated drip campaigns.

Helpmonks Live Chat

Email Marketing: Send email newsletters with ease.

Boost sales, nurture subscribers, and maintain brand recognition with ourEmail Marketing Platformbeyond social media.

That's right, Helpmonks includes a complete mailing solution that you can use to manage your distribution lists andsend beautiful email newslettersto customers.

Of course, this being Helpmonks, you won't have to sell your house to afford it. That's one of the many benefits of an all-in-one customer communication platform.

Helpmonks Email Marketing Template

Marketing Automation: Pro-active customer communication.

It's time to start real conversations with your customers. You can create pleasant customer experiences with personal messages at the right time. One way to do that is by sending automated emails at the right time of the customer journey.

Instead of adding yet-another expensive tool — haven't you paid enough for Front app already? — Helpmonks includes a mighty email automation engine already.

Explore whysending automated emailsis one of the best marketing strategies.

Helpmonks Automated Email Campaign

To-Do's: Take collaboration to another level.

Email collaboration is a core feature of every shared inbox. With it, assigning emails to team members is one of the most common reasons why teams love it. While powerful, assigning emails has its drawbacks.

The HelpmonksTo-Do appenables you to delegate tasks related to the conversation but still be in charge of the email.

Every To-Do is associated with a contact and/or an email. With this deep integration, our customer engagement solution provides intelligent reporting into each customer's tasks, workloads, time spend per email, and more. It's the perfect tool for team collaboration.

Helpmonks To-Do List

CRM: Empower your sales workflow.

Helpmonks gives you an overview of all your sales and marketing activities in the team inbox already. Thesimple CRMadd-on organizes everything for you further.

With email inboxes, workflows, and task lists in the same place, you automatically keep everyone in the known and increase your team's productivity.

Helpmonks CRM Workflow

Get (a lot) more - for less

Give Helpmonks a Try

Trusted by over 2,000 organizations with millions of emails

Helpmonks helps us answer customer emails at lighting speed
We couldn't do our job without Helpmonks!
Helpmonks, the best thing since sliced bread
Excellent option for collaborating email among your team
A good platform that is here to grow and help you grow
Helpmonks is a great tool that our company utilizes and depends on
Great shared inbox for the team
Fantastic email support service for any business
Easy to navigate and catalog data for specific users
Solid Helpdesk software w/ responsive customer support
A really good solution to manage customer support mailbox
Good support, useful features