The #1 FrontApp alternative for customer communication and team email
Meet your new trustworthy customer communication platform with all the tools for customer satisfaction and customer experience.
Intelligent team email, best-in-business customer management, live chat, and integrated email marketing is the reason why so many switch from a Front inbox.
Ready to join them?
Great shared inbox that allows for effective day to day business operations.
Liam E. (Events Specialist)
Much needed better email management with best in class customer support.
User in Real Estate
Helpmonks helps us answer customer emails at lighting speed.
JT M. (Small Business Owner)
A customer engagement platform that is built for customer communication
Withpricing that is fair and makes sense, Helpmonks is a customer service platform for teams that want to do more than organize emails in a nice-to-look-at team inbox.
Here's what you get with every Helpmonks account.
Shared Inbox: Seamless communication collaboration for teams.
Every shared inbox in Helpmonks comes with superpowers to help you and your team to stay focused. Each email in your team inbox provides context about the sender, including the entire history.
Furthermore, "Companies", a Helpmonks first-to-market feature, enables an intelligent view into the company of the sender.
Live Chat: Make real connections with customers.
It's no secret that live chat increases lead generation and sales funnels. That's why we include a LiveChat feature without any limitations. You can use theLive Chatwidget on as many sites as you want. Moreover, there is also no chat agent limit.
As part of our customer engagement solution, all live chats are automatically stored and synced, and available in the enhanced contact management. From here, you can take further actions, e.g., assign the email, discuss internally, or add the contact to one of your automated drip campaigns.
Email Marketing: Send email newsletters with ease.
Boost sales, nurture subscribers, and maintain brand recognition with ourEmail Marketing Platformbeyond social media.
That's right, Helpmonks includes a complete mailing solution that you can use to manage your distribution lists andsend beautiful email newslettersto customers.
Of course, this being Helpmonks, you won't have to sell your house to afford it. That's one of the many benefits of an all-in-one customer communication platform.
Marketing Automation: Pro-active customer communication.
It's time to start real conversations with your customers. You can create pleasant customer experiences with personal messages at the right time. One way to do that is by sending automated emails at the right time of the customer journey.
Instead of adding yet-another expensive tool — haven't you paid enough for Front app already? — Helpmonks includes a mighty email automation engine already.
Explore whysending automated emailsis one of the best marketing strategies.
To-Do's: Take collaboration to another level.
Email collaboration is a core feature of every shared inbox. With it, assigning emails to team members is one of the most common reasons why teams love it. While powerful, assigning emails has its drawbacks.
The HelpmonksTo-Do appenables you to delegate tasks related to the conversation but still be in charge of the email.
Every To-Do is associated with a contact and/or an email. With this deep integration, our customer engagement solution provides intelligent reporting into each customer's tasks, workloads, time spend per email, and more. It's the perfect tool for team collaboration.
CRM: Empower your sales workflow.
Helpmonks gives you an overview of all your sales and marketing activities in the team inbox already. Thesimple CRMadd-on organizes everything for you further.
With email inboxes, workflows, and task lists in the same place, you automatically keep everyone in the known and increase your team's productivity.