Enhance your Gmail and Outlook

Helpmonks is a powerful email alternative that enhances your existing email platform with a shared inbox, email marketing, and more.

Your email alternatives.

Compared to a shared mailbox in Outlook or Gmail, Helpmonks is a powerful email management system that has been built for high growth teams and businesses that rely on email.

Unlike other systems that treat your customers like a ticket, with Helpmonks you continue to use email as email is meant to be. However, as a powerful team collaboration tool, you can easily assign emails to others, leave internal notes, or create automated follow-ups.

All features work together to create one unified powerful email platform. Your whole company comes together for an unparalleled team collaboration that takes your customer service to the next level.

Alternative to Gmail

We understand that a Google Group or Gmail account is a convenient way to quickly share messages with your team. However, that's where the usability ends. You have no option to assign an email, leave notes, mention someone, or see the sender's past interactions. In short, an email group is nothing more than a distribution list with no additional benefit.

Helpmonks has been built with team collaboration in mind. You create a mailbox in Helpmonks for your shared email accounts, invite your team members, and start email delegation within minutes.

Learn more about our shared inbox

Helpmonks - integrated marketing automation
Helpmonks - email sequences

Alternative to Outlook

We believe that you and your team deserve much more than a clumpsy Outlook client or being forced into real-time chats with Teams.

Helpmonks is a email management platform that is modern and easy to use. Best of all, Helpmonks works just like an email app or your gmail app, so there is nothing new for your team to learn. No need to use Microsoft Outlook, set permission level, granting access, or delegate access for outlook folders and complex folder permissions.

Learn more about our email management software

More than email

Helpmonks is more than just email. It's an all-in-one customer engagement platform that knows what your team is doing, understands your customers, and helps you to deliver a better customer experience.

Reports provide insight into how many emails were assigned last week, how long it took to resolve customer requests, the response time for each team member, or feedback on the latest promotional email campaign.

Helpmonks - integrated marketing automation
Helpmonks - email sequences

Business tools

Use any of our plugins to connect Helpmonks into your business process. Our plugins include integrations with Slack, Trello, Asana, and many more. Moreover, you can also use our API to connect Helpmonks with any other tool.

With our API, you can easily create your own custom integrations. For example, you can use our API to create a custom integration with your CRM, accounting software, or any other tool.

Learn more about all our features

Integrated email marketing

Helpmonks is a complete email marketing platform. It includes everything you need to create, send, and track your email marketing campaigns. Moreover, you can also use our email marketing software to create and send automated email sequences.

Our email marketing platform is fully integrated with our shared inbox and knowledge base. That means you can easily create a new email campaign from an email conversation or a knowledge base article.

Learn more about our email marketing software

Lighting-fast search with AI for your knowledge base
Helpmonks - visual designer tool for email templates

Marketing automation

Helpmonks's marketing automation platform is the perfect alternative to Engagebay for small businesses and startups. It's not only more affordable, but also more powerful and easier to use.

Our marketing automation platform includes everything you need to create and send automated email sequences. Moreover, you can also use our email marketing software to create and send automated follow-up sequences.

Learn more about our email sequences

Landing pages

With Helpmonks's landing page builder you can design beautiful landing pages in minutes. No coding skills required. Our landing page builder is fully integrated with our email marketing platform. That means you can easily create a new landing page from an email campaign.

Furthermore, you can also use our landing page builder to create a landing page for your knowledge base. That way, you can easily collect leads from your knowledge base.

Learn more about our landing page builder

Lighting-fast search with AI for your knowledge base
Analytics for search and most viewed pages in your knowledge-base

Signup forms

Use unlimited signup forms to collect leads from your website. Our signup forms are fully customizable and can be embedded on any website.

Besides, with our workflow engine, it automatically ensures that each subscribers gets properly tagged and added to the correct mailing list.

Learn more about our signup forms

Behavioral targeting

Helpmonks features a behavioral marketing tool which allows you to automate targeted messages in real-time. That means you can send personalized messages on your website, online store, or per email.

Our tool automatically tracks website views, link clicks, and in-app activities. With it, you get a holistic understanding of your users and how they use your product.

Learn more about our push notifications

Analytics for search and most viewed pages in your knowledge-base
Analytics for search and most viewed pages in your knowledge-base

Knowledge base

Create a knowledge base for your customers and employees. Helpmonks's knowledge base is fully integrated with our shared inbox and email marketing platform. That means you can easily create a new knowledge base article from an email conversation or an email campaign.

Furthermore, you can also use our knowledge base to create a landing page for your email marketing campaigns. That way, you can easily collect leads from your email marketing campaigns.

Learn more about our knowledge base

Live Chat

Helpmonks also includes a live chat tool. With it, you can chat with your customers in real-time.

Our live chat tool is fully integrated with our shared inbox and email marketing platform. That means you can easily see every live chat conversation within the customer history and email replies.

Learn more about our live chat tool

Analytics for search and most viewed pages in your knowledge-base

Do you want to see how Helpmonks works?

Create a free account now or schedule a personal demo.

Helpmonks vs Others

Here are in-depth comparisons to other products which people migrate to Helpmonks from.

Helpmonks vs. Help Scout

Upgrade to Helpmonks and get more features for less money. Helpmonks is the modern alternative to Help Scout.

Compare Helpmonks to HelpScout
Helpmonks vs. Intercom

Sick of paying Intercom's high prices? Helpmonks is the reliable and affordable alternative to Intercom.

Compare Helpmonks to Intercom
Helpmonks vs. Frontapp

Got enough of overpaying? You are not alone. See why Helpmonks is the best alternative to Front.

Compare Helpmonks to Front
Helpmonks vs. Groovehq

Enjoy a superior, more mature platform with Helpmonks. Helpmonks is the best Groovehq alternative.

Compare Helpmonks to Groove
Helpmonks vs. Mailchimp

Do more than (over)pay with Mailchimp. Helpmonks includes a shared mailbox, knowledge base, and CRM capabilities.

Compare Helpmonks to Mailchimp
Helpmonks vs. Engagebay

Simpler to use, more affordable, and more powerful. Helpmonks is the best alternative to Engagebay.

Compare Helpmonks to Engagebay
Helpmonks vs. Zendesk

Helpmonks is the best alternative to Zendesk. Helpmonks is more affordable, easier to use, and more powerful than any other helpdesk system.

Compare Helpmonks to Zendesk
Helpmonks vs. Email Groups

Compared to Google Groups or a shared inbox in Outlook, Helpmonks is the better alternative with more powerful features and better team collaboration.

Compare Helpmonks to Email
Helpmonks vs. Team Outpost

Team Outpost was a shared inbox tool that was disolved. See why so many switched to Helpmonks as the alternative to a Outpost mailbox.

Compare Helpmonks to Team Outpost

Here's what you get with Helpmonks

We created Helpmonks to be the foundation for your customer engagement. Use it to collaborate with your team on customer service and marketing, increase sales, and create a hub for all customer interactions.

A shared inbox for teams

Shared inbox

The smart shared inbox solution for teams that demand more than just answering emails.

Email Marketing System

Email Marketing

A mighty email marketing platform to help you reach your customers and increase sales.

Email Sequences for sales

Email Sequences

Create automated follow-ups or send a series of emails with our email sequences.

CRM for emails

Email CRM

Manage contacts and companies and get the full (customer) picture at any point and any time.

Free knowledge base tool

Knowledge Base

Create public or internal doc sites with ease. Fully integrated with our live chat widget.

Live chat for website and in-app messages with push notifications

Live Chat

Real time customer support with live chat for your websites. Including smart push notifications.

Task management for emails

Task Manager

Powerful email task management for teams at your fingertips and always available.

File storage and file sharing for your team

File Sharing

One central space for all your attachments. Plus file management with a lighting-fast search.

Over 10 years in business.

Self-funded. No investors. No bullshit.

More than 3,000 customers worldwide.

Helpmonks - no bullshit customer engagement service

Growth starts with action

Empower your team and delight your customers.

Helpmonks - email management for small businesses