Transform your shared inbox into a powerful sales tool
We've created a CRM that integrates into your shared mailbox without the burden and complexity of CRM software.
Customer management in your shared inbox. Anytime, anywhere.
Transform your shared team email mailbox into a powerful agile CRM tool. No need to switch between systems or pay for additional tools. Your sales tool is right there where you work the most.
Collaborate with your team members on leads and get higher customer retention with less effort. Everything in one place, in real time, and transparent for everyone in your organization. This is the only CRM system that us truly integrated into your shared inbox tools.
Empower your sales team
Close deals. Sell more. Use the Helpmonks CRM to collaborate on deals together.
Everything you need to close the deal is right there in your email when the reply arrives. Store relevant user data for each email thread and set reminders to follow-up with leads.
Helpmonks CRM captures all of your active deals and extends your shared inbox into a full-featured CRM for your team. A single, powerful sales tool available anytime, anywhere. That's what we call; saving time.
A CRM shared inbox tool that works
Scale your team emails by transforming your group email into a sales tool.
Add context to each email thread. Add notes, deal sizes, contact and more to each deal. Helpmonks CRM intelligently summarizes all conversations with your customers so you get a 360-degree view of on-going interaction to support your customer service email management.
As your sales tools lives within your team emails you will never miss out on potential deals. Share deals with your team and keep everyone on the same page, be it support, service or sales. Instantly, everyone is engaged in your sales process.
See opportunities and strike the deal
The opportunities are in your email every day.
Capture deals right in your shared inbox. Everything you need to know about your deals is available in your sidebar. Of course, this also includes all your custom fields, which are available for each customer.
Leave notes for your whole team to see, move the deal through different stages, e.g. "Contacted", "Demo", and "Negotiation". Create reminders to stay up-to-date.
Get your deals done
A customer service email management software that provides a central location for your customer management.
As your sales tool is integrated with Helpmonks, your whole team gets notifications on news, or when a user didn't reply, plus tracking and more. Use the CRM with workflows to automate and initiate powerful sales funnels.
With the embedded CRM capabilities, you and your team will automatically work with your CRM and not against it. Everything in one place and always up to date.
Helpmonks is your partner to sell
Helpmonks provides all the tools to increase your sales funnels with a sophisticated CRM out of the box.
Besides being a highly capable customer service email management software, Helpmonks can help your team with a dedicated shared inbox for sales and its built-in CRM.
Use the Helpmonks CRM to keep track of every conversation with your customers. Also, leverage our email marketing services and create targeted email campaigns or use the live chat to help customers in real-time.
All relevant customer information is one click away in one central location available on all your devices. Anytime. Anywhere.
Trusted by over 2,000 organizations with millions of emails
Save Big with Helpmonks
See how much you will save compared to our competition. Save hundreds today, save much more as you grow.
Helpmonks | Help Scout, FrontApp, Groove, Zendesk |
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All prices are for 1 USER per month. Some vendors require a min. user amount |
3 mailboxes and 10 users | |
$57, $117 or $207 per month | $200 to $1,000 per month |
10 mailboxes and 30 users | |
$190, $390 or $690 per month | $500 to $6,000 per month |
Dedicated Cloud Servers | |
Starting at $249 per month | Not available |
Self-hosted / on-premise | |
Self-hosted license | Not available (Vendor lock-in!) |
Tools to engage your customers
A mighty email marketing platform at your disposal
The Helpmonks Email Marketing Platform helps you to stay in contact with your prospects and is the natural extensions to the Helpmonks email collaboration platform. As you already manage all your customer conversations in Helpmonks, turning a conversation into an promotional emails campaign is just one click away.
Engage your customers by sending them timely email campaigns and check the progress of your marketing endeavors with ready to use reports and analytics. Email marketing has never been easier and more affordable.
The Helpmonks email marketing solution helps you to reach more customers, resolve issues, sell more, and build lasting relationships. All in your email inbox.
Live-Chat widget for every website. Available in your shared inbox.
With the Helpmonks Live-Chat you can put a chat widget on as many websites as you like. Selected team members can become agents and respond to customers requests in a timely fashion. An additional benefit is that each chat widget provides you a real-time visitor list and an activity report with helpful details.
Targeted chats & triggers engage visitors with custom notifications and messages to emphasize your promotions. Chat messages are automatically tagged in Helpmonks, so that your support team starts collaborating efficiently on those messages and gain more leads and higher customer satisfaction.
It's never been easier to add Live-Chat to your website and follow-up with your service team. Every communication from different user accounts and email addresses is unified, and available in one tool.
Team To-Do app
Create and assign tasks. Collaborate on email conversations with ease.
The Team To-Do app enriches the collaboration between all team members. Create and assign a To-Do to an individual team member from any email with ease.
With To-Dos for Teams you can capture anything that needs attention. The To-Do management app is available throughout your shared mailboxes in Helpmonks. Besides, you can create individual tasks, visible only to you, to keep everything in one place.
The Team To-Do list is the perfect app when you need to delegate several tasks with multiple people for an email.
Hosted, dedicated cloud server, or self-hosted
Helpmonks is the only vendor with a multi-deployment model
Hosted
Use our hosted shared mailbox software for your business. Everything is safe, secure and password-protected. Works with any email account and email client.
Over 2,000 organizations use Helpmonks daily on our platform. Get up and running within minutes.
Cloud Server
Want your own server with unlimited mailboxes? Our cloud based servers are deployed with the highest security in mind and are GDPR compliant.
Dedicated Helpmonks shared mailbox servers are the perfect companion to your team workflow.
