The Helpmonks CRM transforms your shared inbox into a powerful sales tool

Customer relationship management shouldn't be a challenging affair. That's why we created a CRM that integrates into your shared mailbox without the burden and complexity of CRM software.

Access all your customer data from anywhere, at any time. Get an overview of each customer's interaction within seconds.

The Helpmonks CRM transforms your shared inbox into a powerful sales tool

Customer management in your shared inbox. Anytime, anywhere.

Transform your shared team email mailbox into a powerful sales tool. No need to switch between systems or pay for additional tools. Your sales tool is right there where you work the most.

Collaborate with your team members on leads and get higher customer retention with less effort. Everything in one place, in real time, and transparent for everyone in your organization. This is the only CRM system that us truly integrated into your shared inbox tools.

Empower your sales team

Use the Helpmonks CRM tool to collaborate on deals. Everything you need to win the deal is hiding in your shared inbox

Close deals. Sell more. Use the Helpmonks CRM to collaborate on deals together.

Everything you need to close the deal is right there in your email when the reply arrives. Store relevant user data for each email thread and set reminders to follow-up with leads.

Helpmonks CRM captures all of your active deals and extends your shared inbox into a full-featured CRM for your team. A single, powerful sales tool available anytime, anywhere. That's what we call; saving time.

A CRM shared inbox tool that works

Scale your team emails by transforming your group email into a sales tool.

Add context to each email thread. Add notes, deal sizes, contact and more to each deal. Helpmonks CRM intelligently summarizes all conversations with your customers so you get a 360-degree view of on-going interaction to support your customer service email management.

As your sales tools lives within your team emails you will never miss out on potential deals. Share deals with your team and keep everyone on the same page, be it support, service or sales. Instantly, everyone is engaged in your sales process.

Transform your emails into a sales tool with the Helpmonks CRM. Add context to each email thread. Add notes, deal sizes, contact data and more to each deal.

See opportunities and strike the deal

With the Helpmonks CRM you see opportunities and deals right in your team mailbox.

The opportunities are in your email every day.

Capture deals right in your shared inbox. Everything you need to know about your deals is available in your sidebar. Of course, this also includes all your custom fields, which are available for each customer.

Leave notes for your whole team to see, move the deal through different stages, e.g. "Contacted", "Demo", and "Negotiation". Create reminders to stay up-to-date.

Get your deals done

A customer service email management software that provides a central location for your customer management.

As your sales tool is integrated with Helpmonks, your whole team gets notifications on news, or when a user didn't reply, plus tracking and more. Use the CRM with workflows to automate and initiate powerful sales funnels.

With the embedded CRM capabilities, you and your team will automatically work with your CRM and not against it. Everything in one place and always up to date.

Helpmonks CRM helps you and your team to get deals done faster. Helpmonks CRM a powerful sales tool.

Helpmonks is your partner to sell

Manage your team emails. Organize and prioritize emails by assigning them to team members, archiving important conversations or closing completed inquiries. Keep track of customers, companies and service level agreements with built-in customer management tools.

Helpmonks provides all the tools to increase your sales funnels with a sophisticated CRM out of the box.

Besides being a highly capable customer service email management software, Helpmonks can help your team with a dedicated shared inbox for sales and its built-in CRM.

Use the Helpmonks CRM to keep track of every conversation with your customers. Also, leverage our email marketing services and create targeted email campaigns or use the live chat to help customers in real-time.

All relevant customer information is one click away in one central location available on all your devices. Anytime. Anywhere.

What people are saying about Helpmonks

I really appreciate you always improving the product. Makes it apleasure to use.Have a great weekend!


FYI,very happy customershere at Oosterpoort, we use helpmonks on a daily basis :-)


We really enjoy working with Helpmonks every day. It made ourcommunication with our customers so much easier.Thank you.


Did you know?

Helpmonks is the only shared mailbox solution that offers multiple deployment options

Hosted Edition

Use our hosted shared mailbox software for your business. Everything is safe, secure and password-protected. Your data is safe and your privacy is respected.

Over 2,000 organizations use Helpmonks daily on our platform. Get up and running within minutes.

See why over 2000 organizations trust us

Cloud Server Edition

Want your own server with unlimited mailboxes? Our cloud servers are deployed with the highest security in mind and are GDPR compliant.

Dedicated Helpmonks shared mailbox servers are the perfect companion to your team workflow.

Explore the benefit of the shared mailbox cloud edition

Self-Hosted Edition

Scalable and enterprise ready. The Helpmonks self-hosted edition grows with your company and has been deployed by some of the largest Fortune 500 companies with millions of emails

Secure and protected. Have full control over all data.

Read on to see if the on-premise shared mailbox edition makes sense for you

One more thing...

Helpmonks gives you the ability tocollaborate as a groupin your shared mailbox, features aTeam To-Do App, powerfulCustomer Relationship Management (CRM)capabilities, integratedLive-Chatand anEmail Marketing Platform, approval control, collision detection, email tracking, reminders, mentions, custom fields, custom applications, satisfaction ratings, Single-Sign-On & SAML authentication, Trello, Zapier, Slack, Livechat, Chatra, a Developer API, and much more.

Check outthe complete feature listor sign up for afree 30-day shared inbox trial now

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