The Helpmonks CRM transforms your shared inbox into a powerful sales tool
Customer relationship management shouldn't be a challenging affair. That's why we created a CRM that integrates into your shared mailbox without the burden and complexity of CRM software.
Access all your customer data from anywhere, at any time. Get an overview of each customer's interaction within seconds.
Customer management in your shared inbox. Anytime, anywhere.
Transform your shared team email mailbox into a powerful sales tool. No need to switch between systems or pay for additional tools. Your sales tool is right there where you work the most.
Collaborate with your team members on leads and get higher customer retention with less effort. Everything in one place, in real time, and transparent for everyone in your organization. This is the only CRM system that us truly integrated into your shared inbox tools.
Empower your sales team
Close deals. Sell more. Use the Helpmonks CRM to collaborate on deals together.
Everything you need to close the deal is right there in your email when the reply arrives. Store relevant user data for each email thread and set reminders to follow-up with leads.
Helpmonks CRM captures all of your active deals and extends your shared inbox into a full-featured CRM for your team. A single, powerful sales tool available anytime, anywhere. That's what we call; saving time.
A CRM shared inbox tool that works
Scale your team emails by transforming your group email into a sales tool.
Add context to each email thread. Add notes, deal sizes, contact and more to each deal. Helpmonks CRM intelligently summarizes all conversations with your customers so you get a 360-degree view of on-going interaction to support your customer service email management.
As your sales tools lives within your team emails you will never miss out on potential deals. Share deals with your team and keep everyone on the same page, be it support, service or sales. Instantly, everyone is engaged in your sales process.
See opportunities and strike the deal
The opportunities are in your email every day.
Capture deals right in your shared inbox. Everything you need to know about your deals is available in your sidebar. Of course, this also includes all your custom fields, which are available for each customer.
Leave notes for your whole team to see, move the deal through different stages, e.g. "Contacted", "Demo", and "Negotiation". Create reminders to stay up-to-date.
Get your deals done
A customer service email management software that provides a central location for your customer management.
As your sales tool is integrated with Helpmonks, your whole team gets notifications on news, or when a user didn't reply, plus tracking and more. Use the CRM with workflows to automate and initiate powerful sales funnels.
With the embedded CRM capabilities, you and your team will automatically work with your CRM and not against it. Everything in one place and always up to date.
Helpmonks is your partner to sell
A powerful sales tool, a collaboration platform, and an automated marketing email engine. Helpmonks provides all the tools you need to be successful.
Helpmonks is the only shared inbox platform that combines a powerful sales, and an automated marketing email feature into your emails to help engage your customers. Use the Helpmonks CRM together with your team to keep track of every conversation with all customers.
Helpmonks provides all this from one central location that is available on all your devices. Anytime. Anywhere.
What people are saying about Helpmonks
Opticaltel
Oosterpoort
Medology
Did you know?
Helpmonks is the only shared mailbox solution that offers multiple deployment options
Self-Hosted Edition
Scalable and enterprise ready. The Helpmonks self-hosted edition grows with your company and has been deployed by some of the largest Fortune 500 companies with millions of emails
Secure and protected. Have full control over all data.
Read on to see if the on-premise shared mailbox edition makes sense for you
One more thing...
Helpmonks gives you the ability tocollaborate as a group in your shared mailbox, features aTeam To-Do App,powerful Customer Relationship Management (CRM) capabilities, aLive-ChatandEmail Marketing Platform, approval control, collision detection, email tracking, reminders, mentions, custom fields, custom applications, satisfaction ratings, Single-Sign-On & SAML authentication, Trello,Zapier, Slack, Livechat, Chatra, aDeveloper API, and much more.
Check outthe complete feature listor simplysign up for a free 30-day shared inbox trial.