Your own managed shared inbox server in the cloud

With the Helpmonks cloud server edition you get a fully managed dedicated team email solution tailored to your organization.

These dedicated servers can be deployed in or close to your location and comply with many security guidelines and the GDPR.

A managed shared inbox cloud server just for your organization

The Helpmonks cloud servers are dedicated servers that are tailored to your requirements. All server resources are dedicated to your business and are entirely managed by us.

The cloud servers can be deployed in or close to your location, providing the lowest latency as possible to your shared inbox server.

High-availability, scalability, couple with our best-in-class support, guarantee peace of mind...

A shared inbox that grows with you

Manage your team emails. Organize and prioritize emails by assigning them to team members, archiving important conversations or closing completed inquiries. Keep track of customers, companies and SLAs with built-in customer management tools.

Scalable and enterprise ready.

Helpmonks cloud server editions scale with your organization.

The Helpmonks cloud server editions comes with clustering modules and each service can be deployed on different servers. In addition, high availability, load-balancing, and fail over mechanisms are built into Helpmonks to ensure complete uptime.

The Helpmonks cloud server edition grows with your company and is in use by some of the largest Fortune 500 companies managing over tens of millions of emails.

Security built-in

Secure and protected.

Have full control over your data.

Hosting Helpmonks on a dedicated cloud server gives you full control over your data and who can access it. With your own SSL-certificate you can guarantee that all transfer is carried over an encrypted connection.

Furthermore, you can fully follow your company's strict security guidelines by securing each element of the Helpmonks application. Be it by IP access restriction, VPN, or other methods.

Intelligent email management. Embed internal notes directly into email conversations, only visible to you and your team members, never to the customer. Set individual email reminders, to ensure replying in a timely manner. Additionally, create work-flow rules to automatically prioritize and manage incoming email messages. See how you can benefit from email management.

Integrates and extends your existing infrastructure

Helpmonks shared inbox cloud servers integrate and extend your existing infrastructure

Helpmonks is the only provider to offer a dedicated cloud server edition for your team email platform

Our Helpmonks cloud servers can extend your existing cloud infrastructure and integrates with your other services like your own mail-server, Google Apps, Office 365, a CRM or a storage provider.

If you already use Amazon web services (AWS) or Microsoft's Azure service, Helpmonks cloud server can be an extension of it. Seamlessly integrated.

Available close to you

Available wherever you are

The Helpmonks cloud servers can be deployed near you.

The Helpmonks email platform is used by customers all over the world. The same counts for the Helpmonks cloud server deployment. We have the option to deploy your dedicated team email cloud server in;

New York, San Francisco, Fremont, Dallas, Atlanta, Toronto (Canada), Singapore, London (UK), Amsterdam (Netherlands), Frankfurt (Germany), Nuremberg (Germany), Falkenstein (Germany), Helsinki (Finland), Mumbai (India), Bangalore (India), Tokyo (Japan), or Sydney (Australia)

Intelligent email management. Embed internal notes directly into email conversations, only visible to you and your team members, never to the customer. Set individual email reminders, to ensure replying in a timely manner. Additionally, create work-flow rules to automatically prioritize and manage incoming email messages. See how you can benefit from email management.

On-boarding and training included

Manage your team emails. Organize and prioritize emails by assigning them to team members, archiving important conversations or closing completed inquiries. Keep track of customers, companies and SLAs with built-in customer management tools.

Support included.

Helpmonks comes with our best-in-business support baked in.

We understand. Your emails and communication with customers is important. That's why we provide support for you and your team in every aspect by email, live-chat and phone. Should you wish, a 24/7 option is available, too.

Additionally, we provide free on-boarding or training sessions for your team.

Did you know?

Helpmonks is the only shared inbox solution that offers multiple deployment options

Hosted Edition

Use our hosted shared inbox solution for your business. Everything is safe, secure and password-protected. Your data is safe and your privacy is respected.

Over 2,000 customers use Helpmonks daily on our platform. Get up and running within minutes.

See why over 2000 customers trust us

Cloud Server Edition

Want your own server with unlimited mailboxes? Our cloud servers are deployed with the highest security in mind and are GDPR compliant.

Dedicated Helpmonks shared inbox servers are the perfect companion to your team workflow.

Explore the benefit of the shared inbox cloud edition

Self-Hosted Edition

Scalable and enterprise ready. The Helpmonks self-hosted edition grows with your company and has been deployed by some of the largest Fortune 500 companies with millions of emails

Secure and protected. Have full control over all data.

Read on to see if the on-premise shared inbox edition makes sense for you

One more thing...

Helpmonks features anintegrated To-Do Manager,powerful CRM capabilities, anautomated email campaign solution, approval control, collision detection, email tracking, reminders, mentions, custom fields, custom applications, satisfaction ratings, Single-Sign-On & SAML authentication, Trello,Zapier, Slack, Livechat, Chatra, aDeveloper API, and much more.

Check outthe complete feature listor simplysign up for a free 30-day shared inbox trial.

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