A managed shared inbox cloud server dedicated to your organization

With the Helpmonks cloud server edition, you get a fully managed dedicated team email solution tailored to your organization.

With over 19 worldwide locations, we are your partner for managed team inboxes. Besides, all servers comply with the strictest security guidelines and the GDPR.

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Managed shared inbox cloud servers. GDPR compatible.

A shared inbox that grows with you

Manage your team emails. Organize and prioritize emails by assigning them to team members, archiving important conversations or closing completed inquiries. Keep track of customers, companies and SLAs with built-in customer management tools.

Scalable and enterprise-ready.

Helpmonks cloud server editions scale with your organization.

The Helpmonks cloud server edition comes with clustering modules, and the modular infrastructure allows for a scalable multi-server deployments. Besides, high availability, load-balancing, and fail-over mechanisms are built into Helpmonks to ensure complete uptime.

The Helpmonks cloud server edition grows with your company. It is in use by some of the largest Fortune 500 companies managing tens of millions of emails.

Security built-in

Secure and protected.

Have complete control over your data.

Hosting Helpmonks on a dedicated cloud server gives you absolute control over your data and who can access it. With your SSL-certificate, you can guarantee that all transfer is carried over an encrypted connection.

Furthermore, you can fully follow your company's strict security guidelines by securing each Helpmonks application element. Be it by IP access restriction, VPN, or other methods.

Intelligent email management. Embed internal notes directly into email conversations, only visible to you and your team members, never to the customer. Set individual email reminders, to ensure replying in a timely manner. Additionally, create work-flow rules to automatically prioritize and manage incoming email messages. See how you can benefit from email management.

Integrates and extends your existing infrastructure

Helpmonks Automated Email Campaign

Helpmonks is the only provider to offer a dedicated cloud server edition for your team email platform.

Our Helpmonks cloud servers can extend your existing cloud infrastructure and integrates with your other services like your own mail-server, Google Apps, Office 365, a CRM, or a storage provider.

Suppose you already use Amazon web services (AWS) or Microsoft's Azure service. In that case, the Helpmonks cloud server can be an extension of it.

Available close to you

Available wherever you are

Over 19 worldwide data-center locations are available.

Customers use the Helpmonks email platform all over the world. The same counts for the Helpmonks cloud server deployment. We have the option to deploy your dedicated team email cloud server in;

New York, San Francisco, Fremont, Dallas, Atlanta, Toronto (Canada), Singapore, London (UK), Amsterdam (Netherlands), Frankfurt (Germany), Nuremberg (Germany), Falkenstein (Germany), Helsinki (Finland), Mumbai (India), Bangalore (India), Tokyo (Japan), or Sydney (Australia)

Intelligent email management. Embed internal notes directly into email conversations, only visible to you and your team members, never to the customer. Set individual email reminders, to ensure replying in a timely manner. Additionally, create work-flow rules to automatically prioritize and manage incoming email messages. See how you can benefit from email management.

On-boarding and training included

Manage your team emails. Organize and prioritize emails by assigning them to team members, archiving important conversations or closing completed inquiries. Keep track of customers, companies and SLAs with built-in customer management tools.

Support included.

Helpmonks comes with our best-in-business support baked in.

We understand. Your emails and communication with customers are business-critical. That's why we provide support for you and your team in every aspect by email, live chat, and phone. Should you wish, a 24/7 option is available, too.

Additionally, we provide free on-boarding or training sessions for your team.

Trusted by over 2,000 organizations with millions of emails

Helpmonks helps us answer customer emails at lighting speed
We couldn't do our job without Helpmonks!
Helpmonks, the best thing since sliced bread
Excellent option for collaborating email among your team
A good platform that is here to grow and help you grow
Helpmonks is a great tool that our company utilizes and depends on
Great shared inbox for the team
Fantastic email support service for any business
Easy to navigate and catalog data for specific users
Solid Helpdesk software w/ responsive customer support
A really good solution to manage customer support mailbox
Good support, useful features

Hear from other customers what they say about Helpmonks