Your own managed shared inbox server in the cloud
With the Helpmonks cloud server edition you get a fully managed dedicated team email solution tailored to your organization
A managed shared inbox cloud server just for your organization
The Helpmonks cloud servers are dedicated servers that are tailored to your requirements. All server resources are dedicated to your business and are entirely managed by us.
The cloud servers can be deployed in or close to your location, providing the lowest latency as possible to your shared inbox server. Besides, all servers comply with the strictest security guidelines and the GDPR.
High-availability, scalability, couple with our best-in-class support, guarantee peace of mind...
Trusted by over 2,000 organizations with millions of emails
A shared inbox that grows with you
Scalable and enterprise ready.
Helpmonks cloud server editions scale with your organization.
The Helpmonks cloud server editions comes with clustering modules and each service can be deployed on different servers. In addition, high availability, load-balancing, and fail over mechanisms are built into Helpmonks to ensure complete uptime.
The Helpmonks cloud server edition grows with your company and is in use by some of the largest Fortune 500 companies managing over tens of millions of emails.
Security built-in
Secure and protected.
Have full control over your data.
Hosting Helpmonks on a dedicated cloud server gives you full control over your data and who can access it. With your own SSL-certificate you can guarantee that all transfer is carried over an encrypted connection.
Furthermore, you can fully follow your company's strict security guidelines by securing each element of the Helpmonks application. Be it by IP access restriction, VPN, or other methods.
Integrates and extends your existing infrastructure
Helpmonks is the only provider to offer a dedicated cloud server edition for your team email platform
Our Helpmonks cloud servers can extend your existing cloud infrastructure and integrates with your other services like your own mail-server, Google Apps, Office 365, a CRM or a storage provider.
If you already use Amazon web services (AWS) or Microsoft's Azure service, Helpmonks cloud server can be an extension of it. Seamlessly integrated.
Available close to you
Available wherever you are
The Helpmonks cloud servers can be deployed near you.
The Helpmonks email platform is used by customers all over the world. The same counts for the Helpmonks cloud server deployment. We have the option to deploy your dedicated team email cloud server in;
New York, San Francisco, Fremont, Dallas, Atlanta, Toronto (Canada), Singapore, London (UK), Amsterdam (Netherlands), Frankfurt (Germany), Nuremberg (Germany), Falkenstein (Germany), Helsinki (Finland), Mumbai (India), Bangalore (India), Tokyo (Japan), or Sydney (Australia)
On-boarding and training included
Support included.
Helpmonks comes with our best-in-business support baked in.
We understand. Your emails and communication with customers is important. That's why we provide support for you and your team in every aspect by email, live-chat and phone. Should you wish, a 24/7 option is available, too.
Additionally, we provide free on-boarding or training sessions for your team.
A mighty email marketing platform at your disposal
The Helpmonks Email Marketing Platform helps you to stay in contact with your prospects and is the natural extensions to the Helpmonks email collaboration platform. As you already manage all your customer conversations in Helpmonks, turning a conversation into an promotional emails campaign is just one click away.
Engage your customers by sending them timely email campaigns and check the progress of your marketing endeavors with ready to use reports and analytics. Email marketing has never been easier and more affordable.
The Helpmonks email marketing solution helps you to reach more customers, resolve issues, sell more, and build lasting relationships. All in your email inbox.
Live-Chat widget for every website. Available in your shared inbox.
With the Helpmonks Live-Chat you can put a chat widget on as many websites as you like. Selected team members can become agents and respond to customers requests in a timely fashion. An additional benefit is that each chat widget provides you a real-time visitor list and an activity report with helpful details.
Targeted chats & triggers engage visitors with custom notifications and messages to emphasize your promotions. Chat messages are automatically tagged in Helpmonks, so that your support team starts collaborating efficiently on those messages and gain more leads and higher customer satisfaction.
It's never been easier to add Live-Chat to your website and follow-up with your service team. Every communication from different user accounts and email addresses is unified, and available in one tool.
Create and assign tasks. Collaborate on email conversations with ease.
The Team To-Do app enriches the collaboration between all team members. Create and assign a To-Do to an individual team member from any email with ease.
With To-Dos for Teams you can capture anything that needs attention. The To-Do management app is available throughout your shared mailboxes in Helpmonks. Besides, you can create individual tasks, visible only to you, to keep everything in one place.
The Team To-Do list is the perfect app when you need to delegate several tasks with multiple people for an email.
Helpmonks provides all the tools to increase your sales funnels with a sophisticated CRM out of the box.
Besides being a highly capable customer service email management software, Helpmonks can help your team with a dedicated shared inbox for sales and its built-in CRM.
Use the Helpmonks CRM to keep track of every conversation with your customers. Also, leverage our email marketing services and create targeted email campaigns or use the live chat to help customers in real-time.
All relevant customer information is one click away in one central location available on all your devices. Anytime. Anywhere.
Hosted, dedicated cloud server, or self-hosted
Helpmonks is the only vendor with a multi-deployment model
Hosted
Use our hosted shared mailbox software for your business. Everything is safe, secure and password-protected. Works with any email account and email client.
Over 2,000 organizations use Helpmonks daily on our platform. Get up and running within minutes.
Cloud Server
Want your own server with unlimited mailboxes? Our cloud based servers are deployed with the highest security in mind and are GDPR compliant.
Dedicated Helpmonks shared mailbox servers are the perfect companion to your team workflow.
