The Helpmonks cloud server edition is perfect for growing teams

With the Helpmonks cloud server edition you get a fully managed dedicated team email solution tailored to your organization

Manage your team emails. Organize and prioritize emails by assigning them to team members, archiving important conversations or closing completed inquiries. Keep track of customers, companies and SLAs with built-in customer management tools.

Scalable and enterprise ready. Helpmonks cloud server editions scale with your organization.

The Helpmonks cloud server editions comes with clustering modules and each service can be deployed on different servers. In addition, high availability, load-balancing, and fail over mechanisms are built into Helpmonks to ensure complete uptime. The Helpmonks cloud server edition grows with your company and is in use by some of the largest Fortune 500 companies managing over tens of millions of emails.

Secure and protected. Have full control over your data.

Hosting Helpmonks on a dedicated cloud server gives you full control over your data and who can access it. With your own SSL-certificate you can guarantee that all transfer is carried over an encrypted connection. Furthermore, you can fully follow your company's strict security guidelines by securing each element of the Helpmonks application. Be it by IP access restriction, VPN, or other methods.

Intelligent email management. Embbed internal notes directly into email conversations, only visible to you and your team members, never to the customer. Set individual email reminders, to ensure replying in a timely manner. Additionally, create workflow rules to automatically prioritize and manage incoming email messages. See how you can benefit from email management.
Customer Support by email.

Private cloud. Helpmonks is the only provider to offer a dedicated cloud server edition for your team email platform

Our Helpmonks cloud servers can extend your existing cloud infrastructure and integrates with your other services like your own mail-server, Google Apps, Office 365, a CRM or a storage provider. If you already use Amazon web services (AWS) or Microsoft's Azure servive, Helpmonks cloud server can be an extension of it. Seamlessly integrated.

Available wherever you are. The Helpmonks cloud servers can be deployed near you.

The Helpmonks email platform is used by customers all over the world. The same counts for the Helpmonks cloud server deployment. We have the option to deploy your dedicated team email cloud server in New York, San Francisco, Fremont, Dallas, Atlanta, Toronto, Singapore, London, Amsterdam, Frankfurt, Bangalore, or Tokyo. You tell us where you like your deployment and we do the rest for you.

Intelligent email management. Embbed internal notes directly into email conversations, only visible to you and your team members, never to the customer. Set individual email reminders, to ensure replying in a timely manner. Additionally, create workflow rules to automatically prioritize and manage incoming email messages. See how you can benefit from email management.
Manage your team emails. Organize and prioritize emails by assigning them to team members, archiving important conversations or closing completed inquiries. Keep track of customers, companies and SLAs with built-in customer management tools.

Support included. The Helpmonks cloud server editions come with our best-in-business support.

We understand. Your email and customer communication is of the utmost importance to your business. That's why every Helpmonks cloud server deployment comes with our best-in-class support included. We not only provide support for the application, but we also take care of every aspect of deployment and maintenance. We make sure your team email solution runs uninterrupted through our monitoring and failover tools. This includes the operating system of your cloud server. By email, livechat or phone. 24/7 Support options are available, too.

One more thing

Helpmonks features powerful CRM capabilities, a solution for automated email marketing campaigns, collision detection, email tracking, custom fields, plugins for custom applications, satisfaction ratings, Trello, Zapier Slack, ToDoIst, Livechat, Chatra and more. Check out the complete feature list or simply sign up for a free 30-day shared inbox trial

Looking for the Helpmonks hosted or the Helpmonks self-hosted edition?

Helpmonks is secure and has a 99.99% uptime
Free support, free training and on-boarding sessions