Email marketing platform in your shared inbox with customer management

Our automated email marketing solution helps you to reach more customers, sell more, and build lasting relationships

Email marketing platform in your shared inbox with customer management

What are automated marketing emails?

Automated marketing emails, some call them behavioral emails or event-driven emails, are emails that are fully automated and keep your customers engaged with your service. For example, event-driven emails help your sales funnel to send out an email when your users do a specific action in your application or website.

Event-driven emails are a proven way to increase customer interactions and are indispensable for any company that wants to sell more.

Get more customers

Manage your team emails. Organize and prioritize emails by assigning them to team members, archiving important conversations or closing completed inquiries. Keep track of customers, companies and SLAs with built-in customer management tools.

Sell more with more customers. Use automated marketing email campaigns to generate more revenue.

Store user data and trigger an email when the user interacts with your service. Keep your users engaged with your service by sending them useful information or tips after a certain action.

Trigger more engagement with relevant messages based on what the customer is doing in your product

Contact customers when they need help

Do more with behavioral emails. Send the right email at the right time.

Use an event-driven email to target the moment of the user interaction perfectly. Send them an email when they haven't been active in your app for a certain time or remind them automatically when their trial ends.

Deliver relevant information to the right people and segments. No more guessing and waiting for your developers to do it. You can do it all with an easy to understand solution.

Intelligent email management. Embbed internal notes directly into email conversations, only visible to you and your team members, never to the customer. Set individual email reminders, to ensure replying in a timely manner. Additionally, create workflow rules to automatically prioritize and manage incoming email messages. See how you can benefit from email management.

Accessible from anywhere at anytime

Intelligent email management. Assign emails to team members. See at a glance how many emails are awaiting your and your teams replies.

Beautifully integrated in Helpmonks. All your email data in one place for the whole team to see.

Our automated email marketing campaign solution is the natural extensions to the Helpmonks email collaboration platform. As you already manage all your customer conversations in Helpmonks, turning a conversation into an event-driven email campaign is just one click away.

You will not only have the customers conversation in one tool, but also engage with him during the whole sales cycle.

Build relationships

Create loyal customers from your shared inbox. Engage with your customers and build lasting relationships.

Automatically reach out to customers when they sign up for your service and keep them in the sales funnel. React to user behavior and follow-up to (re-)engage those who haven't used your service in a while.

Win customers back to your platform by sending them engaging emails to come back to your service.

Intelligent email management. Embbed internal notes directly into email conversations, only visible to you and your team members, never to the customer. Set individual email reminders, to ensure replying in a timely manner. Additionally, create workflow rules to automatically prioritize and manage incoming email messages. See how you can benefit from email management.

Helpmonks is your partner to sell

Manage your team emails. Organize and prioritize emails by assigning them to team members, archiving important conversations or closing completed inquiries. Keep track of customers, companies and service level agreements with built-in customer management tools.

Helpmonks provides all the tools to increase your sales funnels with a sophisticated CRM out of the box.

Besides being a highly capable customer service email management software, Helpmonks can help your team with a dedicated shared inbox for sales and its built-in CRM.

Use the Helpmonks CRM to keep track of every conversation with your customers. Also, leverage our email marketing services and create targeted email campaigns or use the live chat to help customers in real-time.

All relevant customer information is one click away in one central location available on all your devices. Anytime. Anywhere.

What people are saying about Helpmonks

I really appreciate you always improving the product. Makes it apleasure to use.Have a great weekend!

Opticaltel

FYI,very happy customershere at Oosterpoort, we use helpmonks on a daily basis :-)

Oosterpoort

We really enjoy working with Helpmonks every day. It made ourcommunication with our customers so much easier.Thank you.

Medology

Did you know?

Helpmonks is the only shared mailbox solution that offers multiple deployment options

Hosted Edition

Use our hosted shared mailbox software for your business. Everything is safe, secure and password-protected. Your data is safe and your privacy is respected.

Over 2,000 organizations use Helpmonks daily on our platform. Get up and running within minutes.

See why over 2000 organizations trust us

Cloud Server Edition

Want your own server with unlimited mailboxes? Our cloud servers are deployed with the highest security in mind and are GDPR compliant.

Dedicated Helpmonks shared mailbox servers are the perfect companion to your team workflow.

Explore the benefit of the shared mailbox cloud edition

Self-Hosted Edition

Scalable and enterprise ready. The Helpmonks self-hosted edition grows with your company and has been deployed by some of the largest Fortune 500 companies with millions of emails

Secure and protected. Have full control over all data.

Read on to see if the on-premise shared mailbox edition makes sense for you

One more thing...

Helpmonks gives you the ability tocollaborate as a groupin your shared mailbox, features aTeam To-Do App, powerfulCustomer Relationship Management (CRM)capabilities, integratedLive-Chatand anEmail Marketing Platform, approval control, collision detection, email tracking, reminders, mentions, custom fields, custom applications, satisfaction ratings, Single-Sign-On & SAML authentication, Trello, Zapier, Slack, Livechat, Chatra, a Developer API, and much more.

Check outthe complete feature listor sign up for afree 30-day shared inbox trial now

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