Automated marketing emails, some call them behavioral emails or event-driven emails, are emails that are fully automated and keep your customers engaged with your service. For example, event-driven emails help your sales funnel to send out an email when your users do a specific action in your application or website.
Event-driven emails are a proven way to increase customer interactions and are indispensable for any company that wants to sell more.
Store user data and trigger an email when the user interacts with your service. Keep your users engaged with your service by sending them useful information or tips after a certain action.
Trigger more engagement with relevant messages based on what the customer is doing in your product
Use an event-driven email to target the moment of the user interaction perfectly. Send them an email when they haven't been active in your app for a certain time or remind them automatically when their trial ends.
Deliver relevant information to the right people and segments. No more guessing and waiting for your developers to do it. You can do it all with an easy to understand solution.
Our automated email marketing campaign solution is the natural extensions to the Helpmonks email collaboration platform. As you already manage all your customer conversations in Helpmonks, turning a conversation into an event-driven email campaign is just one click away.
You will not only have the customers conversation in one tool, but also engage with him during the whole sales cycle.
Automatically reach out to customers when they sign up for your service and keep them in the sales funnel. React to user behavior and follow-up to (re-)engage those who haven't used your service in a while.
Win customers back to your platform by sending them engaging emails to come back to your service.
Besides being a highly capable customer service email management software, Helpmonks can help your team with a dedicated shared inbox for sales and its built-in CRM.
Use the Helpmonks CRM to keep track of every conversation with your customers. Also, leverage our email marketing services and create targeted email campaigns or use the live chat to help customers in real-time.
All relevant customer information is one click away in one central location available on all your devices. Anytime. Anywhere.
Use our hosted shared mailbox software for your business. Everything is safe, secure and password-protected. Your data is safe and your privacy is respected.
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Helpmonks gives you the ability tocollaborate as a groupin your shared mailbox, features aTeam To-Do App, powerfulCustomer Relationship Management (CRM)capabilities, integratedLive-Chatand anEmail Marketing Platform, approval control, collision detection, email tracking, reminders, mentions, custom fields, custom applications, satisfaction ratings, Single-Sign-On & SAML authentication, Trello, Zapier, Slack, Livechat, Chatra, a Developer API, and much more.