A new and better way to scale sales, support, and marketing
Great shared inbox that allows for effective day to day business operations.
Liam E. (Events Specialist)
Much needed better email management with best in class customer support.
Heather W. (Real Estate)
Helpmonks helps us answer customer emails at lighting speed.
JT M. (Small Business Owner)
Work smarter with our team collaboration tools featuring a powerful email marketing platform.
Made for small businesses.
Our teamemail management toolsmake it easy to get your whole business on the same page and boost team productivity. Collaborate in yourshared inbox. Delegate emails, add private email notes for you and your team, and much more. Collision detection prevents duplicate replies to your customer responses.
However, Helpmonks is so much more than a team inbox. With Helpmonks, you also get advanced contact management with a complete customer conversation history. Plus, add our live chat tool and email marketing platform to boost sales and business growth.
Email Marketing Platform
Send stunningemail campaignsto your distribution lists using dozens of available email templates, or create your own. Leverage ourtools for email marketingto grow your business. Use our email capture options like landing pages, pop-ups, and lead generation forms to grow your subscriber list.
Tools for Marketing Automation
Reach more customers, nurture leads, and build customer loyalty with our email automation tool. Automatically send an email drip campaign based on your customer's behavior with ease with the Helpmonks marketing automation software. Creating email sequences has never been easier.
Live chat & Knowledge Base
Provide real-time customer support for your websites, online store, or in-app usingLive Chat. Create targeted chat messages and automated triggers to further engage your visitors.
Use theKnowledge Base Softwareto create self-service help centers for customers or internal knowledge base sites. Integrate with Live-Chat for instant customer support satisfaction.
Contact Management (CRM)
Keep track of all your customer interactions in one comprehensive contact management tool. Transform your shared inbox into a potent sales tool with a contact management that's made for emails.contact management for your shared inbox.
Email Tasks for Teams
Supercharge your team's productivity with Helpmonks' Email Tasks. Built with teams in mind, quickly delegate and prioritize tasks to ensure the most important responsibilities get completed. Naturally integrated with your emails, easily view the history of customer communication email ToDo list.To-Dos for your shared mailbox.
Teams and Groups
Empower your team to be successful with Helpmonks Teams and Groups. Feel confident knowing your email communication is prioritized and organized, so emails won't fall through the cracks.Experience shared emails together.
An all-in-one software for team collaboration.
Imagine using software that gives you insight into every interaction with your customers. Now, imagine a solution thatunifies all your communication with your customers. Finally, imagine a tool that makes all this available to your entire team.
Helpmonks is a team collaboration tool which augments your customer communication no matter your team member's locations. With aninnovative shared inbox for teams and marketingyour customer support agents have a deeper insight into your customer's behaviors and communication history. Enhancing your customer support results inhigher sales and long-term customer retention.
Yoursales and marketing teamswill love creating and launchingemail campaignsand sending automated email responses with the same email platform. Marketing teams can leverage our marketing automation platform for sending anemail drip campaignto boost sales, especially for small businesses.
Plus, our all-in-one email collaboration toolsupports your whole team in working together. Besides, ourcollaboration tools for businesswill save you time and money withpricing that makes sense. Hint: No per-user licenses or fees.
Ready to enhance customer communication and increase sales?Give Helpmonks a Try
Trusted by over 2,000 organizations with millions of emails
Read the latest from our blog
New: Knowledge Base with enhanced Live Chat Widget
We are incredibly excited to announce the immediate availability of our latest product offering - a complete knowledge base tool with chat widget integration . The Helpmonks knowledge base platform features many unique features like a dedicated "Announcement" section, the option to create your navigation, categories with sub-categories, several design customizations, e.g., adding an image to your category or a custom icon, and much more. Besides, you can
What is a Knowledge Base?
Creating a great customer experience has never been more critical, especially if you're a SaaS company . Your customers deserve a great experience, so supporting them with every tool in your arsenal is essential. To ease the number of support tickets and provide a self-serve option, you should provide supporting documentation. At the basic level, the FAQ on your website can help your customers find instant answers on their own without having
Custom sorting, custom FLOW, more power to email marketing, and more
Just in time for the end of July here are the latest enhancements to our team collaboration platform. Custom filters for each email view That's right, each view can be customized. You can choose to filter by one or many mailboxes, by statuses, with your labels, and set how many emails to show per page. All settings will be saved in your profile and always available. No matter the browser or device you use. We've also added the filter to FLOW. Whereas previously it was set what we show in FLO
New sidebar options, improved dark theme, enhanced log view, and more
I hope everyone is doing great out there. Here at Helpmonks , we are getting ready to reveal our new website soon, along with new prices. Also, our SMS and WhatsApp integration is coming real soon. In the meantime, we have some exciting updates for you. Without further due, these are: Improved sidebar options As previously available, you can collapse the sidebar quickly to get more room for your emails. However, we now extended it so that when you hover over the collapse