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Practical tips how to survive any conference
Conferences are a fun place, great to learn new topics and to meet new people. Yet, for me they also take up a lot of energy and sometimes they can be a bit
Helpmonks Blog
Guides, updates, and tactics for faster customer collaboration.
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New workflow added to further control the flow of your team emails
In today's Helpmonks will check any incoming email from customers for the matching condition and will execute the set actions. All
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European Patent Office (EPO) uses Razuna to handle press media
I often rant about the benefits of using the Razuna API to extend the functionality to other systems. Recently the European Patent Office went live with a DA
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How to export metadata from Razuna DAM
At our last webinar , which we incidently do for free every Tuesday at 11 am est, I had a few questions about manipulating metadata. You can manipulate them
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How to format a USB Mac drive in Windows
So, I “officially” moved from Mac to Windows and got myself a Surface Pro 3 (wonderful machine), more on my move to the Surface Pro 3 in another post, though
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Helpmonks can notify your Slack channels now too
We are excited to announce that the Helpmonks Slack integration the Slack plugin will notify you of incoming emails in your prefered channel automatically. S
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Helpmonks selected to join Joyent's node.js incubator program
We are proud and honored that Helpmonks as it is completely build in node.js and leverages every aspect of node.js. Node.js is critical to the success of Hel
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Razuna Digital Asset Management module for Drupal
Sometimes here at Razuna, we're reminded of why we offer open source digital asset management to people around the world. And this week, was one of those won
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Deployment Models for Razuna Digital Asset Management
I often get the question about how Razuna can be deployed, so I decided to do a short blog post to outline the options. Some of our enterprise customers, pre
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What does Open Source Mean for Digital Asset Management?
As you probably know, Razuna is an open source digital asset management software. This basically means that you can download the software and use it for free
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Get notified of new emails in HipChat from Helpmonks
We are excited to announce the newest member to the growing Helpmonks plugin family — the Helpmonks HipChat plugin. With the HipChat plugin enabled your team
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Create Github issues from any email with one click
One of the most useful benefits of a system like Helpmonks is that it combines customer requests or support enquiries in one central location for your whole
Bring everyone into the customer conversation.
Unlimited users. Shared inbox pricing. One place for customer context.