Guides, updates, and tactics for faster customer collaboration.
We are proud and honored that Helpmonks as it is completely build in node.js and leverages every aspect of node.js. Node.js is critical to the success of Hel
Sometimes here at Razuna, we're reminded of why we offer open source digital asset management to people around the world. And this week, was one of those won
I often get the question about how Razuna can be deployed, so I decided to do a short blog post to outline the options. Some of our enterprise customers, pre
As you probably know, Razuna is an open source digital asset management software. This basically means that you can download the software and use it for free
We are excited to announce the newest member to the growing Helpmonks plugin family — the Helpmonks HipChat plugin. With the HipChat plugin enabled your team
One of the most useful benefits of a system like Helpmonks is that it combines customer requests or support enquiries in one central location for your whole
Even though it may come as surprise to few, Razuna is actually a digital asset management (DAM) software. And now, it's kind of official. The 10 Core Charact
Helpmonks ! Helpmonks is built with open source technologies [https
Timely customer support is crucial to the success of any organization. However, and especially when it comes to email management you can create a service lev
Nitai Aventaggiato — a serial entrepreneur who is also the founder of Razuna — announced today that he has launched his sixth company called Helpmonks . The
You can now add private notes to any email in Helpmonks. Simply check the “private notes” checkbox when you create a note in Helpmonks and it will show to yo
Despite the current endeavors to re-imagine email, I think that the problem is not email per se, but is instead the way we use email. Proof of this is the ex
Unlimited users. Shared inbox pricing. One place for customer context.