Set a default assignee on replies

Share this post:

We are happy to announce another feature that was requested by our customers — the option to set the default assignee on replies.

Setting a default assignee on replies solves the issue where when you reply and forgot to assign it to yourself it will be done automatically done for you. Another benefit of this setting is that a message gets automatically assigned to the person replying if the message is unassigned.

This is just one of the latest new features coming to Helpmonks. Stay tuned for more news soon.

Helpmonks is the simple solution to manage your team email communication. See for yourself why over 1000 new customers are using Helpmonks daily.

Over 10 years in business.

Self-funded. No investors. No bullshit.

More than 3,000 customers worldwide.

Helpmonks - no bullshit customer engagement service

Growth starts with action

Empower your team and delight your customers.

Helpmonks - email management for small businesses